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We have a 2003 Viking 48" dual fuel, two oven range, model

We have a 2003 Viking 48" dual fuel, two oven range, model VDSC485. Left (small) oven self clean functions normally. Right oven (large) locks, but does not turn on exhaust fan or start heating cycle. Based on another response, it sounds like we need a new self clean timing board. Where is it located and do you have a part number? Thanks, ***** *****

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Appliance Guru

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Associate Degree

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Having trouble with my advantium microwave. sca2000bcc03,

Having trouble with my advantium microwave.JA: What's the microwave's make and model? And can you guesstimate how old it is?Customer: sca2000bcc03JA: Do you plan on doing the work yourself?Customer: Already started. Things weren't heating in micro, everything else was working. Started by checking fuses. found bad thermal fuse. replaced it yesterday, but when I powered up the unit, the exhaust fan is now stuck on.JA: Anything else we should know to help you best?Customer: not sure what you mean.

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Tyler Z.

Appliance Technician

Bachelor's Degree

69,154 satisfied customers
Will the answer to my question be provided for free or is

Hello. Will the answer to my question be provided for free or is there a fee for this?JA: The Appliance Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.Customer: What's the fee?JA: You just pay a $5 deposit now and the rest only when you get a reply from the Appliance Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.Customer: what is the total cost?JA: You just pay a $5 deposit now and the rest only when you get a reply from the Appliance Technician. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason.Customer: how much will I be charged once I receive an answer from the technician?JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.Customer: is there no way for me to find out the exact price before I provide my credit card information to post the $5 deposit?JA: I'll do all I can to help. How long have you been dealing with this?Customer: this is my first time.JA: Do you plan on doing the work yourself?Customer: i don't know what the work involves so I can't answer that question at the moment.JA: Anything else we should know to help you best?Customer: Yes, tell me how much this service is going to cost me so I'll know if I can afford it.JA: It's only $5.Customer: and how much is it after I ask my question?JA: It's only $5.Customer: do you send me to the page that will tell me the absolute total cost after the initial $5 deposit after I make the deposit? If not, when?

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Kelly

Owner/Technician

High School or GED

30,880 satisfied customers
When I touch my Jennair range (model f100), I feel an

When I touch my Jennair range (model f100), I feel an electric current. This started when the clock, exhaust fan, and a couple of the burner lights stopped working. Can this problem be fixed, or do I need to buy a new range? Also, do you know how may amps the f100 uses? its so old that documentation is difficult to find. Many thanks.

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Tyler Z.

Appliance Technician

Bachelor's Degree

69,154 satisfied customers
Microwave fan and light runs all the time, Just today,

Microwave fan and light runs all the timeJA: I'll do all I can to help. How long have you been dealing with this?Customer: Just todayJA: Do you plan on doing the work yourself?Customer: Depends on complexityJA: Anything else we should know to help you best?Customer: Model jes2051dn1wwJA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Appliance Technician about your situation and then connect you two.

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Appliance Guru

Service Technician

Associate Degree

25,502 satisfied customers
I have a Panasonic Whisper Bathroom Exhaust Fan with Lights.

I have a Panasonic Whisper Bathroom Exhaust Fan with Lights. I also have a Honeywell Programmable Bath Fan Control. I have decided not to have the lights turn on. I figured easy solution was to remove the lights from fixture. The result was that the Honeywell unit would not function and gave a constant blinking on screen. How would I resolve this issue?Thank you

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Appliance Guru

Service Technician

Associate Degree

25,502 satisfied customers
I have a GE refrigerator that is about 12 years old (model

I have a GE refrigerator that is about 12 years old (model #GTS18FBRERWW, serial#RG843679). My problem is that about every 24 hours or so (no pattern that I've been able to pinpoint, sometimes doesn't happen for 36 hours) the fridge seems like it has gone into shut down mode and the temperature in my freezer will go from 0 to about 36 degrees in a half hours time. I usually know this is going to happen because I can hear what sounds like ice going down the back of the fridge, even though I don't have an ice maker. When this happens, the temp in the fridge will usually go from 32 to 40 degrees. I have tried turning the temp control dial (set at 6) all the way up to 9 trying to get the fridge to kick back on again but nothing happens. After about 45 minutes, the fridge will kick back on again and run normally until the next time it does this. I have had a repairman out 3x now and he has replaced, in this order, the exhaust fan motor, the defrost control and the defrost heater element but the problem continues. Have you any advice as to what we need to try replacing next? Clearly, the freezer seems to be taking the brunt of whatever is going on. Thank you in advance for your insight.

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Kelly

Owner/Technician

High School or GED

30,880 satisfied customers
GE Microwave JVM1650SB004 I changed one of the underside light

GE Microwave JVM1650SB004I changed one of the underside light bulbs & it sparked when I removed it, then the exhaust fan can on & will not cut off. The auto nite light does not work or the main control for the lights. The lights work with the fan controls now. What is the problem?

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Tyler Z.

Appliance Technician

Bachelor's Degree

69,154 satisfied customers
My name is ***** ***** and I have an issue with a Samsung

My name is ***** ***** and I have an issue with a Samsung Microwave SMK9175ST.JA: Thanks. Can you give me any more details about your issue?Customer: The microwave part works great, but if I use the convection feature I get "ERROR 3" and on "Brown" settings it does not get hot.JA: OK got it. Last thing — Appliance Technicians generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

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Kelly

Owner/Technician

High School or GED

30,880 satisfied customers
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