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Upright freezer not cooling. I replaced the thermostat,

Upright freezer not cooling. I replaced the thermostat, thermistor and the display/control unit. but no luckJA: What's the make and model? And have you checked the settings recently?Customer: 253.28432806 kenmore where do I check the settings?JA: Do you plan on doing the work yourself?Customer: will try to do it myselfJA: Anything else we should know to help you best?Customer: I see some ice on the coil where the defrost thermostat is

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Tyler Z.

Appliance Technician

Bachelor's Degree

79,736 satisfied customers
I have a MayTag fridge side by side the ice maker makes Ice

I have a MayTag fridge side by side the ice maker makes Ice yet it is also leaking into the freezer do I just need to replace the ice maker

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Joel Swenson

High School or GED

5,360 satisfied customers
Have a Kenmore refrigerator that is almost two years old.

have a Kenmore refrigerator that is almost two years old. It's model number is(###) ###-#### $ days ago we had water all over the shelves of the refrigerator. I found the water to be coming from a small white opaque plastic tray attached to the inside ceiling of the refrigerator. I got a plastic tube and siphoned about 8 ounces of water from this tray. Since then roughly every 24 hours we need to siphon off water or it drips into the compartment of the refrigerator. The manual shows this part and calls it the Refrigerator control (some models) There are no controls on this as our controls are on the left side of the fridge. Any ideas as to where and why the water is collecting there? It is not humid where we are now. This does have a factory installed icemaker if that makes any difference. Thanks for your time.JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: 2 years old this May. model is 253.70623410JA: Do you plan on doing the work yourself?Customer: If it is something I can do, then yes I would do it. My main concern is where is this water coming from.JA: Anything else we should know to help you best?Customer: I don't know of anything else at this point.

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Joel Swenson

High School or GED

5,360 satisfied customers
Chas, I have a kenmore side by side that the refrigerator

Chas, I have a kenmore side by side that the refrigerator side is not cooling. Model 59592000. I believe it is the damper control part that is not working. No air is coming from the freezer. What are your thoughts

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Tyler Z.

Appliance Technician

Bachelor's Degree

79,736 satisfied customers
I have a Samsung fridge Model rs267tdpn. About once a year

I have a Samsung fridge Model rs267tdpn. About once a year it starts making a sound that sounds like a fan clipping something. Ice? I usually just empty it and unplug it for 24 hours and it goes away. This time however, the temperature light is blinking and it is not cooling. Freezer is working fine.JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: It's about 6 years old. How much more exact can I get than give you the model number?JA: Do you plan on doing the work yourself?Customer: If it's not too difficult.JA: Anything else we should know to help you best?Customer: That's all there is. Been a real pain having to deal with this over and over.JA: I'm the Appliance Technician's Assistant. I work with them to help customers like you.Customer: Ok

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Tyler Z.

Appliance Technician

Bachelor's Degree

79,736 satisfied customers
My freezer is fine the refrigerator is not working is there

my freezer is fine the refrigerator is not working is there any easy checks or fixes?JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Maytag Dual Cool, 36" side by side 26 c.i.JA: Do you plan on doing the work yourself?Customer: possibly it is too late to call a repairman tonightJA: Anything else we should know to help you best?Customer: nothing I can think of

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Tyler Z.

Appliance Technician

Bachelor's Degree

79,736 satisfied customers
I have a whirlpool frige every so often water leaks from

i have a whirlpool frige every so often water leaks from underneath it and idea whats causing thisJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: model G17FVCWY02JA: Do you plan on doing the work yourself?Customer: no we just keep drying the water leakJA: Anything else we should know to help you best?Customer: wonder if it has to do with filter

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Joel Swenson

High School or GED

5,360 satisfied customers
I have a 10 yr old upright stand alone freezer slowly over

I have a 10 yr old upright stand alone freezer slowly over the last few weeks it is not freezing even though it it set to its highest temperature. Do I need a new freezer?

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Tyler Z.

Appliance Technician

Bachelor's Degree

79,736 satisfied customers
Our freezer was not staying cold and item thawed. We

Our freezer was not staying cold and item thawed. We replaced the cold control but it's still not getting cold.JA: What's the make and model? And have you checked the settings recently?Customer: Msd2651hesJA: Do you plan on doing the work yourself?Customer: We would like to, we have so far. We did have s repairman out and he said it was the cold control and charged us 79.00 for nothing.JA: Anything else we should know to help you best?Customer: I changed out the compressor relay

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Tyler Z.

Appliance Technician

Bachelor's Degree

79,736 satisfied customers
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