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Recent Evaporator Coil questions

My refrigerator keeps accumulating water under the bottom

My refrigerator keeps accumulating water under the bottom basketsJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Whirlpool Model no. ET21PKXGW03JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: that is it....it takes about 2 weeks and then I have soak the water up with towels

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Joel Swenson

High School or GED

4,942 satisfied customers
We have a leak from the drain that was cleared last month.

We have a leak from the drain that was cleared last month. About once a week water shows up on the floor in front of the refrigerator. How do I clean the drain?JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: It is about 23 years old, sub-zero. Model, 532.JA: Do you plan on doing the work yourself?Customer: The technician said we could but when he was here I had to go to a doctor appointment and could not stay to watch. Is it difficult? I could call them again but I hate to spend another $225.JA: Anything else we should know to help you best?Customer: I don't think so.

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,716 satisfied customers
My freezer is only at 35 deg. and refrigerator half is

My freezer is only at 35 deg. and refrigerator half is slightly warmer than usual. Fan at back of coils is running, air is circulating in the freezer and refrigerator halves, No unusual noises. I vacuumed off the coils under the unit. They were very dirty. No improvement after 12 hours.JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Amana model DRS2662AW purchased from sears about 2002.JA: Do you plan on doing the work yourself?Customer: Don't know. Depends on difficulty of job.JA: Anything else we should know to help you best?Customer: Door seal on bottom of fridge door has small tear. Door seal on freezer is perfect. No problems ever before w/ this unit. Noticed defrosting of freezer food a couple days ago.

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,716 satisfied customers
My refrigerator keeps accumulating water on the bottom of

My refrigerator keeps accumulating water on the bottom of the inside, the bottom drawers.JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Whirlpool model et8chmxkqo 3 mcg 6/3JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: Everything else seems to be working well.

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Engineer-Tech

Bachelor's in Electrical Engineering Technology

956 satisfied customers
This is a Sub Zero refridge that you have helped me with

Kelly,This is a Sub Zero refridge that you have helped me with before. As you can see the Evaporating coil is frosted over. Its my deduction that the most likely is in the defrost heater and or the defrost control,,,, your thoughts

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Kelly

Owner/Technician

High School or GED

35,178 satisfied customers
P Fridge 18 months old and it collects water and turns to

amp; P Fridge 18 months old and it collects water and turns to ice over small holeJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: on bottom shelf. as stated 18 months old F& P fridge only, no freezerJA: Do you plan on doing the work yourself?Customer: If I can,JA: Anything else we should know to help you best?Customer: Cant think of anything

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Joel Swenson

High School or GED

4,942 satisfied customers
My freezer works but the fridge does not, whirlpool model#

My freezer works but the fridge does notJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: whirlpool model# *****JA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: i have replaced the fan in the fridge section

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Whrlp Master Tech

Vocational, Technical or Trade Scho

11,526 satisfied customers
French door fridg with bottom freezer problem. Freezer is

French door fridg with bottom freezer problem. Freezer is working, refrigerator had ice build up behind panel and wasn't cooling. We unplugged, defrosted, cleaned coils, restarted. Compressor works, evaporator fan not coming on. It did come on when we ran the systems test. Didn't push button fourth time, disconnected for 10 minutes, reconnected, but still no evaporator fan.JA: Just to clarify, what's the make and model of the appliance? And has it done this before?Customer: GE model GFSS6KKYESS. No, not done before.JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: Not at this point. Do you have a diagnosis?

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Whrlp Master Tech

Vocational, Technical or Trade Scho

11,526 satisfied customers
I have a Kenmore Elite bottom freezer refrigerator. Ice has

I have a Kenmore Elite bottom freezer refrigerator. Ice has built up behind one of the veg/fruit crisper drawers. How do I remove it without damage and how do I prevent it from reoccurring?JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: Installed in June 2015JA: Do you plan on doing the work yourself?Customer: Yes if possible. The ice is preventing the drawer from completely closingJA: Anything else we should know to help you best?Customer: Don't think so

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Kelly

Owner/Technician

High School or GED

35,178 satisfied customers
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