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Recent Electric Cooktop questions

Tyler, A customer told me she has what I think is a Tappan

Hey Tyler, A customer told me she has what I think is a Tappan electric cooktop (or range), but she says the burners are just normal coil burners. Anyway, she says two burners work fine and two are just warm. Where would you start? Does that sound like somehow they're just getting half the 240 VAC or would you suspect the infinite switches? I've never heard of this before.

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
My Jenn-Air electric cooktop JEC4536BS will not power on and

my Jenn-Air electric cooktop JEC4536BS will not power on and shows a control Lock red light. any suggestiond? BobJA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: I gave you the exect model and it is brand newJA: Do you plan on doing the work yourself?Customer: yes as long as there is no disassemblyJA: Anything else we should know to help you best?Customer: Can't think of anything

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Appliance Tech Dave

Vocational, Technical or Trade Scho

3,962 satisfied customers
I have a one-year-old KitchenAid electric cooktop model

I have a one-year-old KitchenAid electric cooktop model KECC604BBL. Recently the surface Power indicator light stays on even though the burners are cold. I'd like to connect with an expert who knows how to diagnose the problem and recommend a fix.

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Appliance Tech Dave

Vocational, Technical or Trade Scho

3,962 satisfied customers
I have a new GE profile electric cooktop (5 burners). The

I have a new GE profile electric cooktop (5 burners). The large burner just stopped working. The four others continue to work. Any ideas what might be wrong?

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Appliance Guru

Service Technician

Associate Degree

28,562 satisfied customers
I have a jenn air electric cooktop with downdraft. One of

I have a jenn air electric cooktop with downdraft. One of the burners has quit working. What to do?JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: I just bought the house but I'd guess about 5 years based on the condition of the top. Where would I find he model number?JA: Do you plan on doing the work yourself?Customer: I'd prefer to.JA: Anything else we should know to help you best?Customer: Not really.

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
I have a Jenn Air electric cooktop with custom control...the

I have a Jenn Air electric cooktop with custom control...the element in the center is a dual element...the large element heats up, the small element no longer heats. The unit is 9 years old and has had no previous problems until today. The cook in our house loves it.JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: It is 9 years old. Model JEC9536BDBJA: Do you plan on doing the work yourself?Customer: Depends on what has to be doneJA: Anything else we should know to help you best?Customer: What do you think the problem is?

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
I need to replace the fan knob on my 30" Downdraft Electric

I need to replace the fan knob on my 30" Downdraft Electric Cooktop with 4 Elements. it broke off and the control er below has been pushed down needs to be replaces. My fan would not shut off. so I turned the power off.JA: Have you tried power cycling the appliance -- unplugging it and leaving it off for a few hours?Customer: I need a knob and the controller under the knobJA: Do you plan on doing the work yourself?Customer: I would like to if I canJA: Anything else we should know to help you best?Customer: not sure

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3,380 satisfied customers
I have a thermador 14-33-754 or that's the only numbers I

I have a thermador 14-33-754 or that's the only numbers I can find. It has a down draft vent system attached to it and we are moving it across the room with new cabinet be installed. Since then we have learned that the new location is directly above the main heating unit in the crawl space and has a floor joist dead center in the new location as well. It has a 8" connection that no way will work and I was wondering if we could reduce it to 6" then to 4" just to make the turn below the floor so we can clear the main unit located in the crawl space? Do we have to hook up this exhaust at all? There is a window about 9' across the room if that help? We are in a major bind as we can't afford a new electric range in which the HVAC guy said was our only solution. Please helpJA: Are you an HVAC professional?Customer: No im the homeownerJA: Do you plan on doing the work yourself?Customer: Yes as it seems the company I called said it couldn't be done and I have some friends who have worked in hvac that could help me. Basically I'm just trying not to have to purchase a new stove because this remodel has tapped usJA: Anything else we should know to help you best?Customer: No that's all I have

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
I have a high end Electrolux electric cooktop,

I have a high end Electrolux electric cooktop, mod.EW36CC55GW3 with 5 elements; 3 of which are radiant and 2 are induction. One of the control touch indicators, the one for the small rear radiant element is malfunctioning. Upon selecting this particular element, the L.E.D. indicator starts out showing "6." As i attempt to adjust the temperature, the L.E.D. shows partial symbols. The element appears to work. I just can't tell what the temperature selection is. Which of the four or five control boards control this feature? Kind regards, RC

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Tyler Z.

Appliance Technician

Bachelor's Degree

80,846 satisfied customers
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