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Recent Double Door questions

I have a GE PFSS6PKXESS double door refrigerator that has

HI,JA: Hi. What is your issue regarding?Customer: I have a GE PFSS6PKXESS double door refrigerator that has stop cooling and freezing th e bottom drawer freezer. I was gone for a week and came home to awarm fridge/freezer. It sounded like it was running and display did light up as well as inside lights with door open. I clean out mess and cleaned up inside as well as drawers and shelves. How can I go about trouble shooting. I'm good on electiecal and have a DVM meter.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: Purchased in 2011. Model is PFSS6PKXESS.JA: Do you plan on doing the work yourself?Customer: Hope toJA: Anything else we should know to help you best?Customer: I'm competent trouble shooter on RV's.

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2,724 satisfied customers
There is ice forming in the freezer of my maytag fridge,

there is ice forming in the freezer of my maytag fridgeJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: Less than 5 years old, Model number MF D2561HESJA: Do you plan on doing the work yourself?Customer: Depends on how extensive it isJA: Anything else we should know to help you best?Customer: The temperature of the fridge and freezer have been fluctuating

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,482 satisfied customers
My freezer drawer is stuck it will not open at all,I have

My freezer drawer is stuck it will not open at all,I have read what you told everyone what I was wondering is can I defrost the freezer with out unplugging the whole unit.JA: What's the make and model? And have you checked the settings recently?Customer: I have Frigidaire double door frig with a freezer drawer. I also have a control panel on the inside of frig door. So if I turn up the freezer temperature would that do it.JA: Do you plan on doing the work yourself?Customer: I have a technician coming tomorrow but I would l like it do ourselves.JA: Anything else we should know to help you best?Customer: I can't think of anything else.

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2,724 satisfied customers
My Whirlpool refrigerator is leaking water from the lights

My Whirlpool refrigerator is leaking water from the lights closet to the filter in the top of the refrigerator. I have taken the filter out and put it back in, and the leaking continues...a few cups a day!JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: 2 years old, bottom drawer freezer, double doors for refrigerator portion.JA: Do you plan on doing the work yourself?Customer: If I can...but I am also ready to call repairperson. Who should I call? Oxnard, CaliforniaJA: Anything else we should know to help you best?Customer: No.

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Joel Swenson

High School or GED

4,852 satisfied customers
My refrigerator stop cooling both sides the freezer part is

My refrigerator stop cooling both sides the freezer part is cool but not cold not freezing or making ice. The refrigerator part had lost all cooling system. Can you please help me. My email address is***@******.*** . My phone number is(214)(###) ###-####JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: It's a Maytag French double doors refrigerator and not sure how old bought it usedJA: Do you plan on doing the work yourself?Customer: No. I need helpJA: Anything else we should know to help you best?Customer: Do you know someone who can fixed it

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Engineer-Tech

Bachelor's in Electrical Engineering Technology

946 satisfied customers
My Whirlpool Gold double door freezer keeps popping open,

my Whirlpool Gold double door freezer keeps popping openJA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: GDSRHAXSBOO 4/ 06JA: Do you plan on doing the work yourself?Customer: If possibleJA: Anything else we should know to help you best?Customer: Last week when I went into the freezer the door to the ice cubes and the container of ice cubes was all frosted.

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Engineer-Tech

Bachelor's in Electrical Engineering Technology

946 satisfied customers
We have unit with double doors on the top and the freezer on

We have unit with double doors on the top and the freezer on the bottom. The ice maker is on the top left inside and makes great cubes. The problem is that for the second time, we could not get the large bottom "shelve" to go all the way back and when finally able to remove it discovered that there is large build up of ice about 3 to 4 inches high and perhaps 2 or more inches thick on the bottom of the back wall. Every thing else works great.JA: What's the make and model? And have you checked the settings recently?Customer: It is Whirlpool and I will need to check for the model. Where do I check the settings?JA: Do you plan on doing the work yourself?Customer: Yes. the last time it did this my 52 year old son fixed the problem. May I add, which has nothing to do with the problem, my MotherJA: Anything else we should know to help you best?Customer: 's name was Pearl. Just don't see or hear that much.

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Appliance Guru

Service Technician

Associate Degree

28,080 satisfied customers
What is the hex key or torx for mounting screw on a fridge?

I wish to know the proper hex key or torx for the mounting screw on a double door stainless refrigerator. It is less than 6 months and the model is MFF255

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,482 satisfied customers
Our ice box double door is making a moaning from the left

our ice box double door is making a moaning from the left side of the ice box not freezwe sounds like a hump back wahle moaning every 10 seconds very annoying model gd5dhaxvyoo serial sw1828549 we replaced the evaporator fan alreradyJA: What's the make and model? And have you checked the settings recently?Customer: model gd5dhaxvyoo serial sw1828549JA: Do you plan on doing the work yourself?Customer: yes I am repairmanJA: Anything else we should know to help you best?Customer: what shouldbe changed in settings?

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Tyler Z.

Appliance Technician

Bachelor's Degree

76,482 satisfied customers
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