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I have 2 problems Whirlpool double door right side door will

I have 2 problemsWhirlpool double door right side door will not stay closed and the will not come out of the shoot

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Whrlp Master Tech

Vocational, Technical or Trade Scho

11,838 satisfied customers
We have a double door refer with freezer below with ice

we have a double door refer with freezer below with ice maker, it appears either the ice mechanism isn't dumping the ice or water is coming in to quickly. We have the ice maker off yet we still having water still filling the tray and therefore over flowing turning into a sheet of ice?

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,922 satisfied customers
Our double door Whirlpool Refrigerator Model # 106WSF26C2EXB

Our double door Whirlpool Refrigerator Model # 106WSF26C2EXB is leaking water. Twice we've had to mop up a large amount on the floor today. What could be causing this?

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3,576 satisfied customers
Our Maytag Frig is about 10 years old. It has double doors,

Our Maytag Frig is about 10 years old. It has double doors, a slide out freezer, and a water/ice dispenser. The control panel around the Water/Ice dispensor is not lighting up and the ice flap in the door is automatically opening and shutting. Any suggestions?JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: Will get the model number. Be right back.JA: Do you plan on doing the work yourself?Customer: The model is MFI2568AES.JA: Anything else we should know to help you best?Customer: Not sure if I will do. It depends on the solution.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,922 satisfied customers
I have a kitchen aid refrigerator; model # KFIS29BBMS02. The

I have a kitchen aid refrigerator; model # KFIS29BBMS02. The interior lights are not coming on. Is there a part for that?JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: The refrigerator is less than 3 years old. It has double doors and a double drawer. Model # KFIS29BBMS02JA: Do you plan on doing the work yourself?Customer: YES.JA: Anything else we should know to help you best?Customer: No, I just need to know how to get the interior lights back on.

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Appliance Guru

Service Technician

Associate Degree

28,754 satisfied customers
My refrigerator is not cooling, freezer is completely

my refrigerator is not cooling, freezer is completely defrosted, cooling unit is warming, water on floorJA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Well, it is a Maytag double door, with freezer on the bottom, stainless. It came with the house, which is about 4 years old.JA: Do you plan on doing the work yourself?Customer: Depends on how much work. I was hoping there is a reset button ;-) We are living in Mexico, so if we can't do it ourselves, we will have to find someone to work on it for us.JA: Anything else we should know to help you best?Customer: I dont know. It has an ice and water dispenser in the door. If you can wait a couple of minutes i can get the model number.

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3,576 satisfied customers
I have a Samsung refrigerator and I cant unblock the drain

I have a Samsung refrigerator and I cant unblock the drain hole. I tried hot water but the blockage wont get past about 10 inches and it dosnt drain to the drain panJA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: it is about 7 years old, with double doorsJA: Do you plan on doing the work yourself?Customer: yes..........model RF267AERSJA: Anything else we should know to help you best?Customer: I am sure that it isn't frozen, I think it may be clogged because with hot water and measuring, the wire stops at the same place when I stick it down the drain tube

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,922 satisfied customers
How do I vent a Whirlpool Microwave oven Model #WMH 76719CS

How do I vent a Whirlpool Microwave oven Model #WMH 76719CS that will be enclosed and mounted above an enclosed Whirlpool single convection oven? Will I need a microwave trim kit? if not, is there an internal filter? There will be room between the back of the microwave and the read wall for some degree of venting unless it vents somehow into the kitchen. It is nor over a range.JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: I haven't purchased the whirlpool oven yet but I am considering a current 30" wide single convection oven but I don't have a serial or model number readily accessible. It will be purchased from Ikea which has branded Whirlpool microwaves under the Nutid product name. I imagine I can get that info from Ikea's site if you need it.JA: Do you plan on doing the work yourself?Customer: No. Both of the appliances will be installed by a general contractor, most likely the one recommended by Ikea. This is part of a complete kitchen redo so if some special considerations are needed, this is the time. Ikea told me that both appliances will be installed in standard Ikea framework with a pull out draw below the oven and a double door 30" high cabinet above the microwave.JA: Anything else we should know to help you best?Customer: My research into installing the separate from the oven microwave has brought certain things to my attention. One is the possibility of needing a trim kit for venting. Another is some microwave have serviceable charcoal filters. some require the venting to be positioned correctly before installation. On the other sides of the enclosed oven and micro wave will be a refrigerator on the right and a 12" wide pull out spice rack on the left.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,922 satisfied customers
I have a GE PFSS6PKXESS double door refrigerator that has

HI,JA: Hi. What is your issue regarding?Customer: I have a GE PFSS6PKXESS double door refrigerator that has stop cooling and freezing th e bottom drawer freezer. I was gone for a week and came home to awarm fridge/freezer. It sounded like it was running and display did light up as well as inside lights with door open. I clean out mess and cleaned up inside as well as drawers and shelves. How can I go about trouble shooting. I'm good on electiecal and have a DVM meter.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: Purchased in 2011. Model is PFSS6PKXESS.JA: Do you plan on doing the work yourself?Customer: Hope toJA: Anything else we should know to help you best?Customer: I'm competent trouble shooter on RV's.

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3,576 satisfied customers
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