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Recent Dolby questions

SOS there was a storm last week that knocked out the cable.

SOS there was a storm last week that knocked out the cable. Ever since then, channels 57-59 won't show up. I have the dashes, like 58-1 and so on. How do I get those channels back??JA: What's the exact make and model of your television? And how long has this been happening with the channels? Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It says dynex? And Dolby digital. It really only happened after the storm. Yes the tv menu works and those channels show up on the guide, but once you type in that channel, it goes salt and pepper. And no not that I know of.JA: How long has this been an issue? What happened right before this popped up?Customer: Since last week. There was a stormJA: Anything else you want the TV expert to know before I connect you?Customer: Nope that's it

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,552 satisfied customers
Need help connecting UN65JU7100, Denon AVR-X4200X and

Need help connecting UN65JU7100, Denon AVR-X4200X and Directv 4K Genie mini with HDMI cables. As you know, the 7100 comes with the mini connect. When Directv tech switched Genie box to 4K mini Genie, didn't get 4K channels. He took the digital audio cable from CD player and hooked into 4K mini Genie. Got 4K channels but lost surround sound. Dialogue was coming from the fronts and NOT the center speaker. Everything worked perfectly before. HELP PLEASE!!

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littlerusty2005

Audio Video Technician

Associate Degree

8,356 satisfied customers
The red light is on but it won't turn on. Model no. LF391EM4

The red light is on but it won't turn on.JA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: Model no. LF391EM4S/N ME1A1346144856FUNAI CO. LED DOLBY DIIGITAL HDMI 40 EMERSONNo i have had it 2 year & never had a proble beforeJA: What troubleshooting have you tried?Customer: Unplugging it & changed batteries in remoteJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: No. Thank You

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,552 satisfied customers
Trying to connect the y pb pr speakers but there is no sound

Trying to connect the y pb pr speakers but there is no sound coming out, is there a setting I need to change on the receiver? I am using a VSX-517.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,574 satisfied customers
Morning, I purchased a 50" Vizio 2 years ago in Calgary,

Morning,I purchased a 50" Vizio 2 years ago in Calgary, Canada. My problem is that the brightness seems to change. I tried to rectify the brightness but it isn't right. When I look at the 'guide' selection on my Shaw remote the small image in the corner is bright but when going back to main viewing screen it isn't.Hugh

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Shahid

Owner of Repair Shop

High School or GED

15,082 satisfied customers
I purchased a Panasonic TH50phd8uk ten years ago. It has been

I purchased a Panasonic TH50phd8uk ten years ago. It has been a fantastic TV system but recently it loses audio until it is turned OFF/ON and lasts several more minutes then it happens again, and again. I have re-cabled to another TV to verify that it is not the cable service or source equipment.Is this a known problem, or a serious issue? I need to determine if this is worth fixing or just discard and replace.Please advise.

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Nathan

Bachelors of Science

32,646 satisfied customers
I have a samsung Model # ***** LED TV, and I want to connect

I have a samsung Model # ***** LED TV, and I want to connect a Cisco 4742 HDC and a samsung Blue ray disc player Model # ***** The speakers on the LED TV are bad, and I want to connect an LG Wireless Bar Model #LAS454B to the system to use it instead of the speakers on my TV, and have the blue ray player also use the LG Bar external speaker

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Shahid

Owner of Repair Shop

High School or GED

15,082 satisfied customers
I have a jvc tv and trying to connect it to a ultra hd tv box.

I have a jvc tv and trying to connect it to a ultra hd tv box. everything works except the sound is garbled. I hooked it up to another tv and it works fine. So there must be something with my tv I also have a chrome cast connected ant that works fine.JA: Sometimes things that you think will be really complicated end up being easy to fix. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. Is there anything else the TV Technician should be aware of?Customer: I have switched cords also.JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

37,574 satisfied customers
I've been trying to connect my headphones to my Samsung

Hello,I've been trying to connect my headphones to my Samsung tv with no success. I tried an optical output cable connected to a converter to audio output rca cables with a 3.5mm jack to connect to my headphones. I have the tv sound setting on external speakers and all I get in my headphones is this unpleasant noise. Please help.

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Jack

technician

factory trained engineer

12,574 satisfied customers
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