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Recent DLP questions

I replaced the DLP chip in a Samsung HLT6187SX/XAA at first

I replaced the DLP chip in a Samsung HLT6187SX/XAA at first the screen was all color pixels, then it worked nicely, and now it is all pixels again.JA: What's the model number of your TV? How old is it?Customer: It is like the video signal is messed up. It's fairly old, it'snot my set, so I don't know.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the menu works fine and you can see the channel display, but the source images is bad.JA: How long has this been an issue? What happened right before this popped up?Customer: Well, we had the snow storm problem before. Determined the DLP was bad. Just replaced that today.JA: Is there anything else the TV Technician should be aware of?Customer: just that the picture problem is the same regardless of antenna or HDMI input.

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Sam Dennis Bradley

owner

Vocational, Technical or Trade School

176 satisfied customers
My tv wont turn on. I unplugged it for 30 min. and when I

My tv wont turn on. I unplugged it for 30 min. and when I plugged it back in it made a musical noise and the light was flashing green and then stopped and still wont turn onJA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: It's Mitsubishi......have no idea the model #JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Nothing works......screen is blackJA: How long has this been an issue? What happened right before this popped up?Customer: I turned it off last night and this morning would not turn on.JA: Is there anything else the TV Technician should be aware of?Customer: Not that I know of

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,574 satisfied customers
We have a smart TV, Hitachi and the screes is totally black,

We have a smart TV, Hitachi and the screes is totally black, we have audio. Dish guy came by and said the Video board is -probably out. Can it be repaired under $500?JA: Are there any HDMI cables or A/V jacks (red, yellow, and white cables) plugged into your Hitachi TV?Customer: Everything is plugged in correctly.JA: Was there a power outage recently?Customer: No and it is on a surge protectorJA: Anything else you want the TV expert to know before I connect you?Customer: Guess not

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,574 satisfied customers
My sony tv won't turn on, sony bravia. I do not know how old

my sony tv won't turn onJA: Just to clarify, what's the exact model of your Sony? And can you guesstimate how old it is?Customer: sony bravia. I do not know how old it is. Several years probablyJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the screen won't turn on. there is a solid red standby light and a blinking yellow pic off/timer light that is flashingJA: How long has this been an issue? What happened right before this popped up?Customer: It was working last night and this morning it won't workJA: Is there anything else important you think the TV Technician should know?Customer: not that i know of

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,574 satisfied customers
I just replaced the DLP chip and now there is no power and

I just replaced the DLP chip and now there is no power and the status light is red. HELP Please. THanksJA: What's the model number of your TV? How old is it?Customer: I will get that info in one minute. It is WD-60735 and it's about 8 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: it's completely dead. Only the red status light comes onJA: How long has this been an issue? What happened right before this popped up?Customer: we had white dots all over the tv and it was recommended from where we bought the tv that replacing the DLP chip would take care of it. They said it was fairly easy to do but once we did, the tv is deadJA: Is there anything else important you think the TV Technician should know?Customer: I guess just that why is there no power. the fan doesn't even run

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Shahid

Owner of Repair Shop

High School or GED

17,970 satisfied customers
The screen has small black specks all over it, Less than 4

The screen has small black specks all over itJA: What's the model number of your TV? How old is it?Customer: Less than 4 yrs oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: Hidef or notJA: Is there anything else important you think the expert should know?Customer: We noticed it all of a sudden

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,574 satisfied customers
I have a Mitsubishi WD-65837 DLP that has developed a

I have a Mitsubishi WD-65837 DLP that has developed a horizontal rainbow line that is diaginol across the top of the screen about 2 inches wide. It is very visible when there are lighter colors in the programs being televised. What is the problem?

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,436 satisfied customers
Y T, It has a Blue Pixel screen, Yes menu works and good

y TJA: What's the model number of your TV? How old is it?Customer: It has a Blue Pixel screenJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes menu works and good soundJA: How long has this been an issue? What happened right before this popped up?Customer: couple monthesJA: Is there anything else the expert should be aware of?Customer: I think wife pushed wrong button but can't figure it out

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Jack

technician

factory trained engineer

15,516 satisfied customers
Samsung DLP TV HL67A75. LED light blinking indicating

Samsung DLP TV HL67A75. LED light blinking indicating picture will appear in 15 Seconds. Screen blinks picture chime sounds nothing happened light still blinkingJA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: Un plugged now. How long to leave it?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Nothing worksJA: How long has this been an issue? What happened right before this popped up?Customer: Screen dark sound continued for 60 seconds then nothing LED blinkingJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,574 satisfied customers
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