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Recent Digital Cable questions

Have a sharp TV tried connecting to Visio sound bar using

Have a sharp TV tried connecting to Visio sound bar using optical cable and digital cable and still can't get sound to the sound bar from the tv. What am I not doing rightly?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,710 satisfied customers
I have a 2004 sylvania model 642TE. Cable is plugged into

I have a 2004 sylvania model 642TE. Cable is plugged into the wall and back of TV where it says " antenna." Remote works. I am only getting the "generic," free channels, not my cable company channels. Do I need a cable box? If not, what can I do to get my cable channels?

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Jack

technician

factory trained engineer

15,088 satisfied customers
How do I connect my tv to digital box, It's a Samsung and

How do I connect my tv to digital boxJA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: It's a Samsung and I've connected red,white and yellow ends to tv and box and the tv says digital box is initallizing but that's as far as it will goJA: OK. To minimize me, please click the down arrow at the top right corner of this box.Customer: I don't see an arrow just an xJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No tv menu on and no the main tv in LR is fineJA: How long has this been an issue? What happened right before this popped up?Customer: I moved the set in the room and had to unhook everythingJA: Anything else you want the TV expert to know before I connect you?Customer: No thanks

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,110 satisfied customers
I purchases tv about two months ago. the screen blacks out

I purchases tv about two months ago . the screen blacks out but not the sound.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: D65u-D2JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: everything works unt.l the screen goes blackJA: How long has this been an issue? What happened right before this popped up?Customer: nothing happened. we were watching tv. it just went dark but the sound remained.JA: Anything else you want the TV expert to know before I connect you?Customer: I don't think so.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,710 satisfied customers
I can't seem to get close caption on WGN, Vizio, Fairly new

I can't seem to get close caption on WGNJA: What's the make/model of your device? How old is it?Customer: VizioJA: How long has this been going on? What troubleshooting have you tried?Customer: Fairly new problem. All other channels automatically comes on. WGN I go into settings and hit CC but does not work for WGN.JA: Anything else you want the electronics expert to know before I connect you?Customer: No.

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Ronald Brock

Field Technician

Architectural Drafting

56 satisfied customers
I'm having trouble connecting the sound bar to my tv, Its a

I'm having trouble connecting the sound bar to my tvJA: What's the exact make and model of your television? And what have you tried as far as getting this connected goes?Customer: Its a Panasonic Viera TC-L37D2 and I have the optical digital cable connected but the sound is off, too echoey. Its the only connection I can make with the cables supplied, eg no headphone jackJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I have a cable box and BluRay dvd player set up, no problemsJA: How long has this been an issue? What happened right before this popped up?Customer: I'm trying to connect the sound bar and that;s the only issue.JA: Anything else you want the TV expert to know before I connect you?Customer: The colored ends of the cables don't match the inputs on the TV but shouldn't the Digital Optic Cable which is connected do?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,710 satisfied customers
Do you know if the Sharp Model # LC-32SH12U has a built in

Hi, Do you know if the Sharp Model # LC-32SH12U has a built in digital cable tuner (QAM or ClearQAM)?JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?Customer: it is about 7 years old. I'm not sure what you mean by exact model.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Cable company is switching some channels to exclusively digital format. If my tv has the built in digital cable tunerI do not need to purchase their HD receiver.JA: How long has this been an issue? What happened right before this popped up?Customer: What? you are not answering my questionJA: Anything else you want the TV expert to know before I connect you? Thank you.Customer: NO

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Jack

technician

factory trained engineer

15,088 satisfied customers
The remote hasn't worked for months. It was connected to the

The remote hasn't worked for months. It was connected to the VCR and now it is not. We want to try to get the remote working with our cable system. We have to turn on the television at the set. Then, the JVC tv turns on, but it states there is no signal. We can't push the input button on the remote, which is what we would need to do to set it to the HDMI input. We could bypass the remote and just use the cable remote if we had the JVC code for the cable. Thanks for your help!JA: Can you guesstimate how old your JVC is? And just to clarify, what's the exact model?Customer: It is Model JLC32BC3002- about four years old. We purchased it new.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, I just pushed the button on the set.JA: How long has this been an issue? What happened right before this popped up?Customer: The menu shpws input, etc., but I cannot navigate with the channel up/down/volume + or - to get to choose the type of input.JA: Anything else you want the tv expert to know before I connect you?Customer: I thiink that is it. Thanks.

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Pete

Engineer

Bachelor's Degree

10,794 satisfied customers
I cannot pick up the HD channels on auto scan. I did it once

I cannot pick up the HD channels on auto scan. I did it once before, but did so by stumbling across the method other than the obvious "auto scan."JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: checking on the make/model. It happened after a recent power outage. So the TV reset.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the TV menu works the TV has only one source to itJA: How long has this been an issue? What happened right before this popped up?Customer: Model: UN32EH5300FJA: Anything else you want the TV expert to know before I connect you?Customer: no

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,110 satisfied customers
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