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Recent DHCP questions

I can't connect to wifi or my Ethernet on my Asus laptop,

I can't connect to wifi or my Ethernet on my Asus laptopJA: What's the model and Operating System (OS) of your Asus?Customer: ASUS G751J OS windows 10JA: When did you purchase your Asus? What troubleshooting have you tried?Customer: March 2015 and I have tried updating drivers in device manager restarting ipconfig release renewJA: Anything else you want the computer expert to know before I connect you?Customer: I live in Germany

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Isaac Franklin

Associate of Science in Social Sciences

1,462 satisfied customers
I just got a new Airport today to replace an existing one. I

I just got a new Airport today to replace an existing one. I cannot get it to function after trying with the airport app, on line support, printed instructions, et. al. I get "green lights" showing that I am connected on three devices, but nothing hooks up.JA: Can you describe your network setup (devices and cables used)?Customer: I have a WAN connection to my cable modem, and a USB connection to my printer. Nothing more.JA: What happened right before this popped up?Customer: I unhooked up my older Airport Extreme, plugged in the cables in the proper slots, took my cable modem off line as directed, reconnected and eventually, using using the Air[ort utility, got "green" lights between the modem and the device on all three. Nothing worked. Just the continuously spinning "wheel" not the "beach ball".JA: What troubleshooting have you tried?Customer: Everything I could find on line, the downloaded manual, and everything else I could think of.JA: Anything else you want the network expert to know before I connect you?Customer: Not that I can readily think of.

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Richard

IT Manager

IT Manager, Consultant

57,554 satisfied customers
I cannot get my Hp printer to recognize the wireless

I cannot get my Hp printer to recognize the wireless network. The printer is seeing everyone else in the building except mine. Computer, I-pad and cell phone are connected.JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?Customer: Envy 7640, I think window 10JA: What happened right before this popped up?Customer: what do you mean?JA: What confuses you?Customer: the new hp printer will not recognize the wireless networkJA: What troubleshooting have you tried?Customer: moved the printer right next to the router. tried the setup several times. typed in the network name and passwordJA: Anything else you want the network expert to know before I connect you?Customer: no

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Cody

Computer Science

4,316 satisfied customers
On a computer network that has a DHCP server giving out the

On a computer network that has a DHCP server giving out the local IP's and DNS information how does the following work:- if the DHCP server is coded with external DNS information how do the local workstations know where other local devices are? I look at it like ...the DHCP assigns Google's DNS servers for finding resources but obviously Google doesn't know where Mary's workstation is. So when a local workstation asks "where is Mary's workstation" ...doesn't it ask Google's DNS?Hope that makes sense.ThanksKevin

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Joseph Varner

Bachelors of Science

178 satisfied customers
HP elite 8000...Windows 10 ...yellow triangle unidentified

HP elite 8000...Windows 10 ...yellow triangle unidentified network no internet access message...

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bbao

Freelance IT Consultant

770 satisfied customers
Trying to convert XAC1200 to router only after connecting to

Trying to convert XAC1200 to router only after connecting to new NBN gateway router (Sagemcom [email protected] 5355) so that the rest of the network can "see" the Linksys router connections. How do I stop the firewall effect?JA: How much experience do you have with this particular Linksys product?Customer: About 6 months use as a WiFi Modem RouterJA: What happened right before this popped up?Customer: Dont understand the questionJA: What troubleshooting have you tried?Customer: Attempting to change various router settings on LinksysJA: Anything else you want the network expert to know before I connect you?Customer: no

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Richard

IT Manager

IT Manager, Consultant

57,554 satisfied customers
I have a netgear extended Model # EX6100 and I have

I have a netgear extended Model # EX6100 and I have forgotten the pass word. How do I reset my password?JA: How much experience do you have with this particular Netgear router?Customer: Very littleJA: What happened right before this popped up?Customer: I was trying to connect a doorbell camera to the extender and they are asking for a password.JA: What troubleshooting have you tried?Customer: noneJA: Anything else you want the network expert to know before I connect you?Customer: no just the password ***** thanks

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Mike the Mac Medic

Creative and Apple IT Consultant

Some college

11,040 satisfied customers
I just replaced my exede modem but can not get connectivity

I just replaced my exede modem but can not get connectivity with my ciscoe1000 router. It worked with the previous modem,JA: Have you tried "power cycling" your router -- unplugging it and letting it rest for about ten seconds?Customer: Yes, multiple times. I also checked all ports and see there is signal throughput.JA: What happened right before this popped up?Customer: keyboard hangup.JA: What troubleshooting have you tried?Customer: right now I am connected directly to the modem and internet connectivity is there.JA: Anything else you want the network expert to know before I connect you?Customer: But when I connect to Cat 5 cable thru the router, I am not able to reach the exede modem.

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Jason Jones

AAS Information Technology

23,738 satisfied customers
Trying to log into my bridge to reconfigure it I can get a

trying to log into my bridge to reconfigure it I can get a ping as I manually reset mo home computer with a static IP but cannot get to the wireless bridgeJA: Just to clarify, what's the make and model of your machine, and what operating system are you running?Customer: HP windows 10 HOmeJA: What happened right before this popped up?Customer: I did configuret his evice using a window 8 64 bit machineJA: What troubleshooting have you tried?Customer: ping and can get there and it does see it maybe my IE is too high to get to the 192.168.1.226 IPJA: Anything else you want the network expert to know before I connect you?Customer: it is a Linksys wet 200 bridge

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Tim

Bachelors in Information Technology

1,876 satisfied customers
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