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Recent Convection Oven questions

I have a two year old samsung convection oven and I can't

I have a two year old samsung convection oven and I can't clean the oven door window as the spots are in between the inside and outside glass door. Is the oven malfunctioningJA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?Customer: getting the infoJA: Do you plan on doing the work yourself?Customer: Let me look up information and get back in touch.JA: Anything else we should know to help you best?Customer: No. Sorry I didn't have info. Thanks.

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Kelly

Owner/Technician

High School or GED

38,200 satisfied customers
We have a double or dual convection oven. We did a self

We have a double or dual convection oven. We did a self clean over the weekend and now the bottom oven won't work and the cooling fan on top won't shut off.JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: it is a jenn air probably about 14 or 15 years oldJA: Do you plan on doing the work yourself?Customer: can if it is fairly straight forward. Have already fixed several of our appliancesJA: Anything else we should know to help you best?Customer: Not that I can think of. Still looking for a serial number plate.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
My oven and top are locked and I have forgotten how to get

My oven and cook top are locked and I have forgotten how to get that off. Can you help?JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: Kenmore Elite self cleaning drop in about 7 years old is also convection ovenJA: Do you plan on doing the work yourself?Customer: yesJA: Anything else we should know to help you best?Customer: I hAVE JUST FORGOTTEN HOW TO GET IT UNLOCKED

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Kelly

Owner/Technician

High School or GED

38,200 satisfied customers
I have a Kitchenaid Model # KODE500ESS double convection

I have a Kitchenaid Model # KODE500ESS double convection oven, after a power failure top oven does not work.JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: Bought new in 2010JA: Do you plan on doing the work yourself?Customer: YesJA: Anything else we should know to help you best?Customer: I had a repair person replace the circuit board and one relay and top oven still not working.

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
Kenmore Microwave-convection oven, MDL 721-80822500 not

Kenmore Microwave-convection oven, MDL 721-80822500 not responding to some keyboard inputsJA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?Customer: 9 yrs as of JulyJA: Do you plan on doing the work yourself?Customer: Depends on degree of complexityJA: Anything else we should know to help you best?Customer: Door interlock is dicey - have to push it sometimes

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
I BOUGHT A KITCHEN AIDE ELECTRIC STOVE WITH COVECTION OVEN

I BOUGHT A KITCHEN AIDE ELECTRIC STOVE WITH COVECTION OVEN IN 2002. I AM NOW A WIDOW AND KNOW NOTHING ABOUT THIS - I NEVER COOKED ON THE CONVECTION OVEN.JA: What's the make and model of your oven? And can you guesstimate how old it is?Customer: KITCHE3N AIDE SUPERBAJA: Do you plan on doing the work yourself?Customer: LOOK NOT THROUGH YET TONITE WENT IN KITCHNE AND GLACED AT THE STOVE AND A MESSAGE IS THERE THAT SAYS PROBE IS DISCONNECTEDJA: Anything else we should know to help you best?Customer: I LOOKED IN OVER AND I DO NOT SEE A PROBE

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3,544 satisfied customers
Our GE Profile microwave/convection oven (model number

Our GE Profile microwave/convection oven (model number PVM9179 DF188) lost ALL power while operating in Convection mode. No lifghts, no clock,,,acts as though it is unplugged. I checked and the power supply to the unit is good (I even plugged in another microwave to ensure it could carry the load) and I have accessed and checked the FUSE located on the power input panel under the cover...it was good. I have been unable to find an available schematic or service manual on line so, my question is this: is there another fuse or circuit breaker on the unit that would interrupt ALL power to the oven? I suspect I may have a failed control module but would like to verify there isn't simply a blown fuse.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: It is about 4 years old...the Model number is ***** DF188 or 1BB, it's hard to make out the digitsJA: Do you plan on doing the work yourself?Customer: Yes..I have an electronics background...well, AVIONICS, specificallyJA: Anything else we should know to help you best?Customer: I would really like to have a schematic...or at least a troubleshooting table

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
The power went out today 3 times. the control board for my

the power went out today 3 times. the control board for my bosch free standing range is flashing the warming drawer and the convection oven and i cannot get it to rest. i believe it is a hgs256uc01

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
I own a kitchen aid Convection Oven that is displaying the

I own a kitchen aid Convection Oven that is displaying the following error message: F2:E5 - the oven will start but will not reach temp before it cuts off.JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?Customer: It's about 16 years old - Model: SuperbaJA: Do you plan on doing the work yourself?Customer: Probably not - just curious if it was something simple that I might could reset ...JA: Anything else we should know to help you best?Customer: No

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Tyler Z.

Appliance Technician

Bachelor's Degree

81,748 satisfied customers
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