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Recent Consumer Protection Agency questions

Can I upload a letter and you can explain what I should do

can I upload a letter and you can explain what I should do nextJA: What state are you in? And is a local attorney or other consumer protection advocate helping with this?Customer: IowaJA: Have you contacted the manufacturer?Customer: No its a fraud caseJA: Anything else you want the lawyer to know before I connect you?Customer: cost

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Zoey, JD

Doctoral Degree

34,336 satisfied customers
Ipurchased a vehicle at a copart auto inreno I hired auto

Ipurchased a vehicle at a copart auto inreno I hired auto bid master as my agent. IA bought the car based on the advertisement. CAR IDLES AND DRIVE,VERTIFIED when I FRECEIVED THE VEHICLE THE ENGINE WAS SIEZED AND THERE WAS A HOLE IN THE MOTORJA: What state is this in? And how old is the car?Customer: 2008 INFINITI ,NEVJA: Has anything been filed or reported?Customer: I contacted CONSUMER PROTECTION AGENCY. the representative claims that copart auction house claims that auto bid master my broker was responsableJA: Anything else you want the lawyer to know before I connect you?Customer: THE MANAGER A MR handley in reno CLAIMS TO ME DURING A CONVERSATION THAT HIS PEOPE ARE SUPPOSE TO CHECK THE CARS PRIOR TO AUCTION

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Phillips Esq.

Attorney

Juris Doctor

21,756 satisfied customers
I have been contacted by Julian Cross of Consumer Protection

I have been contacted by Julian Cross of Consumer Protection Agency(###) ###-####advising me of winnings of $450,000 from American Sweepstakes Network in Los Vegas, NV. I am to contact Maryanne Lewis area code(###) ###-#### I did. She told me I had won $450,000. Some costs are $2000.which is refundable upon delivery of the money. I said I would have to check it out. That was yesterday.Today Julian called be back and said that he talked to Maryanne and because of my status as a Vet some costs would be absorbed and my costs would now be $1500. I told him I would have to check it out further. That's why I'm calling you. HELP!

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Barrister

Attorney/Landlord/Realtor

Doctoral Degree

53,282 satisfied customers
I received a call from Sam Johnson who said he was with the

I received a call from Sam Johnson who said he was with the Consumer Protection agency to notify me that I had been awarded second prize in a drawing held by American sweepstakes on November 16, 2016 and because they had been unable to reach me, American sweepstakes was required by Patriot's Act to forward the notification to CAP to follow up. Is this a legitimate phone call or a scam. Mr. Johnson had me call ASN(###) ###-#### I spoke to Ivan Peterson who indicated they would actvate the check for $650,000 and it would be delivered by Brink's on Wednesday, December 28 between 12 & 3 pm. I called Mr. Johnson back per his instruction and this is when I was told that I would need to have money orders in the total amount of $6,500 (1%),to register 1099G, to verify that the money had come from a legitimate source and that a representative of ASN would accompany me to my bank to ensure the deposit was processed promptly. I don't want to be another senior citizen who gets scammed for Christmas. Your prompt reply would be appreciated.My phone number is(###) ###-#### Thank you, *****JA: What state is this in? And just to clarify, when exactly were you notified?Customer: Texas, I received the call at about 10:00 this morning.JA: Have you contacted the manufacturer?Customer: I called ASN at(###) ###-#### The claim number is ***** 25618pw.JA: Anything else you want the lawyer to know before I connect you?Customer: I think that's all.

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Lucy, Esq.

Juris Doctor

33,582 satisfied customers
I ordered online Trial samples of skin care from two

I ordered online Trial samples of skin care from two separate companies. The products were Eyereform/dermarstore and Haloeyeserum/naturacel. Both of these companies sent me the trial samples then sent me monthly the products. There was no information provided or bill enclosed, confirmation #, email of shipments, tracking number these products combined were almost $800.00 and I didn't order them. Spoke to a rep that told me that I needed to cancel the trial within 14 days or the product would be shipped. I have read online that others were scammed and if you log onto products they request you not to write complain about credit card charges. My debit card has been discontinued that was used for these products that I can not afford. My bank wants information that I don't have, don't have any receipts or documentation for this purchase because I didn't order them. This went on, myself thinking they are sending me samples for several months. If they had sent something that indicated other than a trial size I would have questioned it. Each of these were in excess of $85.00 plus for a tiny vessel of product. Do I have a recourse. Thank you Sharon GeertsenJA: Because laws vary from place to place, can you tell me what state this is in?Customer: I live in MontanaJA: Has anything been filed or reported?Customer: Yes I reported it to my bank, First Interstate and they changed my debit card. They sent me a letter wanting receipts or supporting documentation and I don't have any because I didn't order it.JA: Anything else you want the lawyer to know before I connect you?Customer: No I think that's all I have except I didn't check my bank statements which indicated they were withdrawing month after month without my approval.

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Zoey, JD

Doctoral Degree

34,336 satisfied customers
Federal Lending Discrimination, I am a FL resident. This

Federal Lending DiscriminationJA: Because laws vary from place to place, can you tell me what state this is in?Customer: I am a FL resident. This involves a USAA Bank FSB that has headquarters in NV. This involves the issuance of a VISA credit card applied for on-line.JA: Has anything been filed or reported?Customer: NoJA: Anything else you want the lawyer to know before I connect you?Customer: Credit applied for in Jan 2016. Approved with a $7,000 credit limit. Used Jan. 2016 thru Sept 2016 all satisfactory. Monthly amounts satisfied in full each billing cycle. Lender terminated credit card Stating "unacceptable behavor or activity".

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RGMacEsq

Doctoral Degree

24,228 satisfied customers
I was sued by a debt collection law firm representing

I was sued by a debt collection law firm representing another party. The law firm BOUGHT the debt from the 3rd party after illegally getting a default judgment & garnishing almost $700 of my wages (which was 5 years ago & to date not disclosed*****or applied 2 my judgment. The law firm continued 2 use small claims court & the previous plaintiff's name 4 every action. (They don't know I know they bought the debt but the 3rd party sent me notice when they sold it.) IS this legal in Colorado?

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attyadvisor

Doctoral Degree

8,536 satisfied customers
My complaint is in respect to an illegal transaction done by

My complaint is in respect to an illegal transaction done by my mortgage company OCWEN. It was refinanced in 2013 for twice the worth of the propriety and I was given a 40 year mortgage. I was told to seek legal immediatelyJA: Because real estate law varies from place to place, can you tell me what state this is in?Customer: This mortgage company is in FL###-##-####JA: Have you contacted the manufacturer?Customer: I am not sure what you mean by "manufacturer" ?JA: Anything else you want the lawyer to know before I connect you?Customer: Not that I a lay-person could think off. Thanks

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attyadvisor

Doctoral Degree

8,536 satisfied customers
We purchased and installed a hydro heating and hot water

We purchased and installed a hydro heating and hot water system in Aug 2012 for $18,700 from a plumbing company (‘Company') with their promise that this system would cut the gas bill by half.We have been in dispute with Company since June 2015 without reaching an agreement.The main issues:1 Despite their information, the gas bills increased by 40%+, although we installed more insulation in the house. So we stopped using the heating unit. Instead we bought small heaters for some rooms and survived the 2015 winter. We were living in the 45 degree F house, after spending $18,700. We will not be able to use this unit at all ever. We live in Pittsburgh.2 The system was incorrectly installed and made loud noise and frequent leakage among other problems. After having the rep from the manufacture and Company examined the situation, they finally fixed many problems but not all. They tried to fix the problems for over 12 months without success. All this time and even now, we are not using the heating unit.3 Although the system was installed in Aug 2014, it was manufactured in 2012. Is it acceptable to install a 2-year old system as a brand new unit? It may even be a reconditioned system, we do not know. The maintenance is required every 2 years, which goes by time, not by the amount of usage. Thus, when the unit was installed, it was already time for maintenance, which costs $250, but we didn't do it.4 We have had faulty thermostat, which only sporadically produced hot water. We had to use electric kettles to boil water to add to the bath tub to bathe twin infants in winter months. The rep from the manufacture came to inspect twice and admitted the faulty thermostat and replaced it. Since then, it seems to be working, although we do not know for certain until next winter.5 One heating element in the room is working throughout the year, including summer months, although the thermostat for heating is set for 45 degree F, which should stop all heating elements from working. This element is very hot, which counteracts the AC unit in the room. This is caused by the faulty heating unit and we have been paying for the extra gas and electricity bills. We cannot switch off the heating because its unit also controls the hot water, which we need throughout the year.We wrote to Company requesting: a refund of our money $18,700 in full plus $2,000 for compensation for the excessive gas bills and our hardship.Company denies wrong doing but offered in Dec 2015: full guarantee until April 2017 and $1,000 towards the 2014 heating cost. We cannot accept this. We need a proper heating for next winter. We need that refund to purchase a different system.What can we do? What legal rights do we have as consumer please?thank youHovy

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

116,710 satisfied customers
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