Join the 9 million people who found a smarter way to get Expert help

Recent consumer protection law questions

Receiving calls from a man stating hes from consumer

receiving calls from a man stating hes from consumer protection agency in wa d c ,about winning sweepstakes, can that be true?

Read more

Ely

Counselor at Law

Juris Doctor

 
62,078 satisfied customers
Received call from person who claims is an officer with

received call from person who claims is an officer with consumer protection agency to assist me in obtaining a large cash award which requires paying a registration fee. fraud?

Read more

Zoey, JD

Doctoral Degree

 
28,240 satisfied customers
Any legitimacy to a federal agent who represents the federal

Hi...any legitimacy to a federal agent who represents the federal trade commission who says he investigated a wire transfer of funds I sent in a scam and that I actually won a large sum of money from the American sweepstakes network...but claims I need to send money to cover insurance...JA: OK. The Consumer Protection Lawyer will need to help you with this. Have you consulted a lawyer yet?Customer: No I haven'tJA: Please tell me everything you can about this issue so the Consumer Protection Lawyer can help you best. Is there anything else important you think the Consumer Protection Lawyer should know?Customer: I had sent money via FedEx but stopped it and it is being returned...now the agent says he is having homeland security documents being sent to him and forwarded to me later...I had 4 documents previously sent to me..JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Consumer Protection Lawyer about your situation and then connect you two.

Read more

LegalGems

Juris Doctorate

 
12,200 satisfied customers
I ve had a mileage program with one of the major airlines for

I ve had a mileage program with one of the major airlines for around 10 years. A few days ago, my miles got cancelled because of 18 months of inactivity. The amount is significant, over a hundred thousand miles. They have reduced rates for another 18 months to recredit them, but of course I feel it is unjust to have to pay. I dis get statements ,but there were no warnings of doing something about it, enrolling in a credit card or doing a small purchase would have sufficed to avoid this. I gues it's my responsibility. My questions are as follows:a) I think I was misled somewhat by every(monthly) statement that said I had xx thousand miles as lifetime miles(most of the miles). I thought this meant they did not expire. The airline explained(after the fact) that these miles count towards a possible million mile awards, but can be cancelled if the time without transaction activity is greater than allowed. Had I known this or better said understood this properly, I would have tried to avert this situation but I was under the impression most didn't expire. (I have had another program for over 20 yrs, someone may ask why didn't you learn from it, but I use it more and have had a credit card for years so less risk of this happening since the card gets charged every month as long as I have a balance). BTW, I was told by reps airline changed policy after a merger (before most miles did not expired)Back to main topic:Any grounds for arguing that I was misled into thinking I had lifetime miles?b)They(airline) offer as an alternative to try to get miles credit reinstated to try to put forward a hotel stay from hotel chains affiliated with them in the past year in order to avoid paying reinstatement. Making a long story short( I did about 5 or 6 calls to get all these statements, the airline is very confusing and reps give inconsistent versions-that;s why I asked for a supervisor at the end), since my hotel stays in the last year were credited to other benefits programs they were not eligible. I found one stay which is 15 month old. So I managed to talk to a supervisor (in the airline) who said that if that hotel chain credited me with the corresponding miles , it would be fine. I found this logical, but the sales reps (I talked to 4 in a day) all parrot the necessity for the year long period in spite of inactivity being 18 months (I hope the supervisor's interpretation will prevail-I got her name to quote her in future calls)An additional problem is that this same supervisor told me that a simple mile transfer from the hotel chain to the airline is not sufficient because they(hotel chain) would have to "credit the miles" directly. The hotel chain told me this was not possible because they either credit miles directly or convert points to miles. At this stage they can only convert points to miles, that is change from the hotel chain's reward program (based on points) to the airline (based on miles) because they can't retroactively credit miles directly when the hotel rewards program was already credited back when I did the original hotel stay.They (hotel chain)already did the transfer and they sent me the following:Thank you for your Club xxx Gold Points® redemption. Your order number is *****The Gold Points you redeemed will be converted into airline miles and sent to the airline yyy, at which time the airline is responsible for posting the mileage to your account.PointsRedeemedAirline Miles Frequent FlierNumberI'm afraid this will not be enough, because of what the supervisor said, what is the best line of reasoning with the airline?c)Lastly, can this issue be taken to a Consumer Protection Agency or worst case to a court, do you think this is advisable and.or realistic?Thanks

Read more

California Lawyer

Attorney

Post-Doctoral Degree

 
730 satisfied customers
Yes , I would like to know if a consumer protection agent

Yes hello, I would like to know if a consumer protection agent would call me in reference to a sweepstakes winning?I received a phone call earlier today stating that I had won a sweepstakes with a considerable amount of money, a number was left for me to contact, upon contacting this number I was told I was speaking to an agent with the consumer protection agency who said that there was a refundable handling fee of $500 for this money to be released to me, I was then given an address in Alanta Georgia to send this money western union and the sweepstakes winning would be disbursed to me by way of federal express the morning of the following day, the address given is ***** Atlanta Georgia 30301, the agents name was told to me to be a Mr.David Price Accounting Supervisor.Could you please shed some light on this for me because I can't believe this is on the up and up it sounds very fraudulent to me.Thank you so much for your time,Sincerely ***** ***** QuibodeauxLake Charles Louisiana

Read more

Zoey, JD

Doctoral Degree

 
28,240 satisfied customers
We are receiving bogus e-mails from several African countries

We are receiving bogus e-mails from several African countries involving the need to send money in order to receive millions of dollars which we supposedly won in a lottery. We were scammed back 2013, losing approximately $75,000.00. We have sent several complaints to ic3, but have received no responses! It is bad enough to lose our life savings, but totally unacceptable to continue with this harassment. Please advise!

Read more

Zoey, JD

Doctoral Degree

 
28,240 satisfied customers
I was scammed by a popular resort in cancun, mx re 2 rings

I was scammed by a popular resort in cancun, mx re 2 rings I bought that were not what they told me. please let me know if I have recourse

Read more

Zoey, JD

Doctoral Degree

 
28,240 satisfied customers
I was just called by an FBI Agent, Dective Adrin Stanley who

I was just called by an FBI Agent, Dective Adrin Stanley who is investigating some MoneyGram and Western Union actions we have been involved with. I told him we had been scammed and sent over $80,000 to various people most of them in Jamaica. Anyway, he said we have actually won the American Cash Award, and is now asking us to send a moneygram to a person here in Dublin,GA (State where we live) to register our prize of a car and Millions. He said it would be a one time payment of $343.00. Please let me know if this is legit or to ignore this Detective Stanley. Thank You for any advice you can provide. Karon Lynd

Read more

LegalGems

Juris Doctorate

 
12,200 satisfied customers
I recently made a purchase a Rooms to Go, taking advantage of their 0%

I recently made a purchase a Rooms to Go, taking advantage of their 0% interest for 60 months Labor Day offer. I selected my set, went with the salesman to the computer and entered all my information to run my credit.I moved over once I was done and he took over. He said "Ok, it went through...you're good". I signed all paperwork and left. Months later, I find out that I was actually only "approved" for $1,500.00..the set I purchased was $3,600. Rooms to Go, without my knowledge or authority charged 250% on this card I was "approved" for! I have no idea how something like this would even go through, or how this could ever be legal. I would never have given permission for this as I am attempting to purchase a home and this has brought my credit score down, due to credit utilization (which I keep under 30%). The credit department couldn't help and said they weren't responsible for what the stores do. They offered to raise my limit, but it was denied.

Read more

attyadvisor

Doctoral Degree

 
6,474 satisfied customers
View more consumer protection law questions

How JustAnswer Works

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Pay nothing to your Expert if you're not satisfied.

In The News