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Recent Consumer Complaints questions

It's a an auto- dealership related question of possible

Hi, it's a an auto- dealership related question of possible fraud. Is that something you can assist with?JA: Because consumer protection law varies from place to place, can you tell me what state this is in?Customer: IllinoisJA: Has anything been filed or reported?Customer: Not yetJA: Anything else you want the lawyer to know before I connect you?Customer: I don't think so.

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Alex J. Esq.

Managing Attorney

Doctoral Degree

22,594 satisfied customers
I have a question on consumer protection. I have a credit

Hi, I have a question on consumer protection. I have a credit card, which for the most part, I paid of the balance on every month, without fail. I would just look at the end balance and pay it off. Suddenly, I noticed that within a month, the card balance had risen by a couple thousand dollars, although i had not used the card that month. I called in about this, and found out they had someone had accidentally been doing an auto pay into my account, which had offset by balance. The company had discovered this and reversed those payments. When i called about this, they said they would look into it further and then the called me back a few days later and said that they had realized that this had been going on for a year and a total of 11,000 dollars had been accidentally debited into my account, which had offset my monthly balance, and so they reversed these payments. I feel like the company should take part of the responsibility for this, because the trail of my payments, and monthly statements clearly shows that I paid of my balance each month, not realizing that balance was offset by someone else's error. Now I have this huge debt (which is twice the limit of the credit card itself) and after being meticulous about paying of my monthly balance, its really unfair Do I have rights as a consumer in this/JA: What state is this in? And when did the issue begin?Customer: The company is based on washington dcJA: Has anything been filed or reported?Customer: noJA: Anything else you want the lawyer to know before I connect you?Customer: no

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Infolawyer

Attorney

Juris Doctor.

39,218 satisfied customers
I bought a car 12/15/16 the deal was signed by me the

I bought a car 12/15/16 the deal was signed by me the autopia dealer with $ 2000 I received tags and title and registration for the vehicle . Two weeks later I was informed that the finance company had not ok'd this and are not wanting to do the deal now i I'm confused on how they can do that when they put me in a car and said deal doneJA: What state are you in? It matters because laws vary by location.Customer: Illinois but the financing bank is in LouisianaJA: Has anything been filed or reported?Customer: As in ? Sorry just want to understand fullyJA: Anything else you want the lawyer to know before I connect you?Customer: No I would just like to discuss

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Gerald-Esquire

Juris Doctor

6,106 satisfied customers
I am in Everett, WA. A debt collector contacted me

Hi. I am in Everett, WA. A debt collector contacted me 12/22/2016 in the evening. I did not know it was a debt collector as the person on the call identified themselves as a "dispatch agent" and wanted my mailing address, but I didn't want to give out my information. I questioned them to try to figure out what exactly they wanted and they stated "someone has a claim against me" and if I didn't know then I should call another number that she gave me and a case number. I called the new number, after 20 minutes found out that it was a debt collection agency. They said that they sent me a letter, but I never received anything. THen he emailed me a link, with a letter that I now cannot access, but I was able to conclude that this debt was for an unpaid credit card in 2010 when I was hospitalized and the debt was paid in full in 2012. I never admitted to owning the debt on the phone. Upon further inspection, I discovered on the paid in full letter from 2012, has the same telephone number to the people that are calling me now about this "unpaid debt". What do Ido now?

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Gerald-Esquire

Juris Doctor

6,106 satisfied customers
My mom was financing a car for me so I found one online for

My mom was financing a car for me so I found one online for $15,995 in Scottsdale which is approx 3 & half hour drive from where I live. They offered to deliver at which they delivered at 10:30 p.m. instead of 4:00 p.m. that was to be initially done. My mom is elderly and had to be awakened to sign the papers. They took advantage of her at this time and didn't explain to her what she was signing. I get the paperwork in the mail, which contained her vital information, and was shocked that they had added into the contract a bunch of extras that I didn't ask for nor was offered. What was to my understanding and belief, I was buying a car for $15,995 with gap & taxes with the license was being transferred from another vehicle, I was putting $8,000 down so I would be financing what was left. I get the contract and they changed the price of the car to $19,759, added every coverage they have, plus the arbitration paperwork that was never mentioned and total amount being financed is over $21,000. Upon talking with them they've agreed to the price of $15,995 but reimbursed the difference minus $998. I asked for the contract to be fixed because I'm still out of pocket on the taxes and the financing amount of the original cost but get no answer from them.

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LegalGems

Juris Doctorate

15,410 satisfied customers
I ordered online Trial samples of skin care from two

I ordered online Trial samples of skin care from two separate companies. The products were Eyereform/dermarstore and Haloeyeserum/naturacel. Both of these companies sent me the trial samples then sent me monthly the products. There was no information provided or bill enclosed, confirmation #, email of shipments, tracking number these products combined were almost $800.00 and I didn't order them. Spoke to a rep that told me that I needed to cancel the trial within 14 days or the product would be shipped. I have read online that others were scammed and if you log onto products they request you not to write complain about credit card charges. My debit card has been discontinued that was used for these products that I can not afford. My bank wants information that I don't have, don't have any receipts or documentation for this purchase because I didn't order them. This went on, myself thinking they are sending me samples for several months. If they had sent something that indicated other than a trial size I would have questioned it. Each of these were in excess of $85.00 plus for a tiny vessel of product. Do I have a recourse. Thank you Sharon GeertsenJA: Because laws vary from place to place, can you tell me what state this is in?Customer: I live in MontanaJA: Has anything been filed or reported?Customer: Yes I reported it to my bank, First Interstate and they changed my debit card. They sent me a letter wanting receipts or supporting documentation and I don't have any because I didn't order it.JA: Anything else you want the lawyer to know before I connect you?Customer: No I think that's all I have except I didn't check my bank statements which indicated they were withdrawing month after month without my approval.

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Zoey, JD

Doctoral Degree

31,536 satisfied customers
I was sent to collections for a medical bill before my

I was sent to collections for a medical bill before my insurance paid on it. My insurance company paid a couple days afterward and this would have made my total overpaid. The collections agency still wanted over $700. I disputed their initial letter and they responded. I also tried to dispute the new amount asking them to explain exactly why I owed what they said I owed. They never responded. This started in May and on December 8th I was served papers for court. I am wondering if I can file a counterclaim because they never verified this new amount, or do I have no case because they responded to my initial dispute before insurance paid it? If so, what kind of defenses do I have here?

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Loren

Juris Doctor

40,370 satisfied customers
I had an oil change done 5 months ago on my new Ford Fusion.

I had an oil change done 5 months ago on my new Ford Fusion. Earlier this week, while driving, the oil light came on, then the car stopped running. The car was towed to the dealer (assumed it was a warranty issue because there are only 9,000 miles on the car). When the service dept put the car up on the racks they noticed oil everywhere. Apparently, a filter was not not the correct size and was forced on .. the threads were stripped, and the oil drained out and all over the underside of the car. We didn't notice because there is a cover/pan. Can I sue the oil change company for negligence?

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Loren

Juris Doctor

40,370 satisfied customers
I have already canceled my contract with United auto defense

I have already canceled my contract with United auto defense on March, 23, 2016 right after purchasing. But, this insurance company hasn't given my money $495 back. Every time I call them, they tell me that they don't know when I can get a refund. They always ask me to wait and be patient. If they don't know, who else knows? so irresponsible answer. On the united auto defense's website, they present 30-day money back guarantee. HOWEVER, they haven't refunded me yet in 7 months. I think it's a scam. Even more, they did not answer to BBB. Please, give me helpful advice to get this problem solved.

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Marsha411JD

Doctoral Degree

19,404 satisfied customers
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