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Recent Consumer Complaints questions

I purchased a brand new car in California on 7/3. They told

I purchased a brand new car in California on 7/3. They told us if they had any problems with the loan they would call us 7/6-7/8 to let us know. We never heard from them until 7/15. They told us we needed $9,000, a co-signer or to return the car because we were not approved for the loan. On the back of our contract it says CA law says they have 10 days to notify us by mail or other means to let us know if we didn't get the loan. when we said something to them about that they told us that they sent out a certified letter on the 13.... Day 10. Haven't received anything still. Yesterday the sales manager sent us a copy of what they sent and it is dated 7/13. The post office tracking information says that the post offices didn't receive it until the 14th at 3:47pm... Day 11.Do they get a pass or are they now actually legally bound to the contract.... Which includes a trade in the we were upside down on by $4,000?Is it worth fighting?What should my next step be?

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William B. Esq.

Attorney

Doctoral Degree

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My son has a car in the shop that the bill is already

My son has a car in the shop that the bill is already $750.00 they added services that weren't approved before being done. The car was checked previously for the service light being on. It indicated a can shaft sensor. They did the $750.00 worth of work without changing the sensor. We picked up the car it broke down and had to be towed back to the shop. Now they say there's oil leaks a timing problem and they want more money. Engine light still on. When it went in there was no oil leak. Engine runs should not be a timing problem! They started at $300, then $750, then $900 then it was $1,900.00 after my son talked to the owner of the shop because he was upset. The owner said they would fix it for the$750 which has already been paid they want additional money now for the timing to be fixed. What legal action can be taken? The shop has 17 reviews all but 3 are bad.

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attyadvisor

Doctoral Degree

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6,622 satisfied customers
I bought a 2009 truck 5 days ago. This truck has a skewed

I bought a 2009 truck 5 days ago. This truck has a skewed front bumper and signs of body work on one front fender. I asked to see the Carfax and it showed the truck to be completely clean. The truck also had a mild vibration on the highway. They included a return visit to balance the tires as that's what they said was causing the vibration after a mechanic looked at it. The same day I bought it, I began noticing other things not working. Cruise control, child safety locks on back windows, radio, tire monitor system warning, engine light on (it wasn't on when I test drove it), and every time I unlock it with the one dirty key they gave me, it beeps until I put the key in the ignition. I immediately took the truck back and they kept it for 4 days. They didn't fix anything, and actually gave me the truck in a very dirty condition. I signed paperwork saying I bought it as-is, but if it's been wrecked and in a flood do I have any recourse?

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Loren

Juris Doctor

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My car was totaled in Dec 2015, the Citizens One where car

My car was totaled in Dec 2015, the Citizens One where car was financed says they don't have complete payoff and the Insurance says they do. They are now charging/billing me car payments and late fees from Dec to date. Neither will agree to talk to each other to settle.

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LegalGems

Juris Doctorate

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12,874 satisfied customers
I just bough a car off craigslist, the seller never

I just bough a car off craigslist, the seller never mentioned anything wrong with it after I asked him. I specifically stated is anything wrong with this vehicle not mentioned in the ad, and he said no. Brought it home, discovered there is a huge leak in the vehicle. Took it to a specialized mechanic and found out the vehicle had been in a collision that cracked the case of the transmission. I was never notified of the accident. The outer body was fixed but the inside was not. The shop resealed the crack for a $300 dollar fee but said it was not meant to last and I will need to repair the damages which will cost up to $2800. I bought the 2007 Ford Escape for $2500. When I told the seller he admitted that he knew of the leak and that it had "but a few drips" is his possession and pretty much told me I'm on my own. My driveway is now full of transmission fluid since the day I brought the vehicle home in huge puddles. I want my money back for this vehicle. He knew of the leak and chose not to disclose it to me when asked. Do I have a case here or is it my loss? I have text messages proving he knew of the leak, his ad mentioned nothing of any of the vehicles problems, and I would now like this liar to give me my money back. Is this fraudulent concealment and would I be able to get any compensation from this?

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LegalGems

Juris Doctorate

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I purchased a 2010 Chrysler Town & Country on 6-04-2016. I

I purchased a 2010 Chrysler Town & Country on 6-04-2016. I did sign an as is warranty and the trans is bad, it may cost me 3500-4000 to have it rebuilt, I am on SSD and really can not afford this repair

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Loren

Juris Doctor

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35,470 satisfied customers
I have full coverage on my car. We had a massive blizzard in

I have full coverage on my car. We had a massive blizzard in Colorado in March which closed down everything. It was huge. Where the car sits is under a huge tree. The wet heavy snow froze and fell from the tree causing hail type damage to the vehicle. Insurance said it didn't look like hail damage and put an investigator on the case. The investigator took pictures and talked to me and then my roommate. My roommate took a video of the frozen snow from tree falling the day that it happened and once we noticed it and the damage was done saw it as it was tapering off. The investigator talked to roommate who described what he saw and gave them the video he had. The investigator told roommate that he spoke with previous owner and verified that there was no previous hail damage. He stated that talking to him helped put things into perspective and helped the case. After weeks of no response they stated that it was not covered because the previous owner stated that there was hail damage. His own recording of the conversation has him saying that he spoke with her and there was no previous damage. Pretty sure I have pictures of vehicle before the damage as well but it shouldn't matter. The investigator said one thing and I have a witness. I requested something in writing stating exactly why it is not covered and so far they have not done so because they know that they are caught in a lie. What are my options here? How do I contact the previous owner? Is there a way to do this? How do I get something from the dealer I am buying it from stating the condition it was in when received? I know they check them in and take pictures of any damage present if there is any. They just don't want to pay it out because there was a significant amount of damage. I need to do something here. This is crazy and criminal.

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LegalGems

Juris Doctorate

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12,874 satisfied customers
I purchased a VIP upgrade package in a online Advertising

I purchased a VIP upgrade package in a online Advertising course based on what I would receive as a member. However once I gained access to the private Facebook Group none of the information that was re-sold was in the group.I immediately asked for refund but they will not return my emails, do I have a case for a refund under American Law - I believe I have been cheated ?

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William B. Esq.

Attorney

Doctoral Degree

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19,014 satisfied customers
I purchase a car in Illinois from a Dealer Online. The

I purchase a car in Illinois from a Dealer Online. The vehicle was advertised as a 1968 Pontiac GTO with a 400 CID Engine. Purchases @ $21900 (of which $500 was non-refundable) + $950 for shipping. The car arrive in at our home in Connecticut 1 week later. The engine in the vehicle was not a 400 CID but instead a 350 CID. The value of that car with that engine is closer to $15000 as a replacement USED 400 engine would be at least $5000 not including labor. Reported the issue to the dealer the the next morning after receiving the car after hours. After a week of stalling asking him to either compensate or refund our money minus fees - they finally replied with an offer to "buy" the car back for only $15000. Do I have a case to sue for either loss of value, miss advertising so that I can return - can I include legal fees in any suit? I assume I have to find a lawyer in Illinois and use the Illinois court system as well.

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William B. Esq.

Attorney

Doctoral Degree

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19,014 satisfied customers
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