I feel very discriminated ,disappointed and frustrated with
Good AfternoonI feel very discriminated ,disappointed and frustrated with CHASE Bank , they closing my account without my knowledge , their bad decision have provoke a very negative impact in my resent projects and difficulties to cover my personal and family needs .On February 14 , I went to the branch FL7-0377 located a*****in Lehigh Acres, Fl. 33971 around 1:10 pm with the intention to received past statements of my account requested by my realtor . Last Friday 2-10-17 , my wife went to the same branch and got those bank statements but they were not stamped neither signed .So the 14 after waiting over a hour because was busy , went a was the next person to be assist in order the sign sheet they have on the lobby , a clerk came out and take a couple who was in the lobby without look that sign- sheet , and prompt I let him know I was next , the couple argument they came first and when can't prove that by the list they lie saying somebody erase their name , I become very upset and ask the clerk to go to the bank security video to find out who is right ,is went he accept to take me first into is office but was argument in Spanish with me telling me the was no need for me to get upset , I respond to him that was his fault in the first place for not proceed like he should , and I walk out of his office and refused to be assist by him . Is when the branch manager Mr. Marsh ask me to go to his office but nothing change he told me that be loud is not the best behavior because the natural pace of the bank , I said to him I have all the right to feel anger and defend my rights ; when ask me what I need from him , I guess was a lock of understanding but he clearly told me can't provide the stamp and signature and those statements is when I call my realtor on speaker and let her know what he said , so she agree to spoke to him to explain better what I need is when he refused told to her, she hear that and said " can't believe his act is a lock of customer service". Finally after print the statements he stamp and sign every page and said can't understand in the beginning all the I need , I told him he not fit in that position , and left ; but like 10 minutes later return because missing two more pages , at tis time he call another clerk who is bilingual into the office with me and was everything very smooth , I thanks the clerk because translate and understand or a least listen how I feel .On February 16 , I learn by the realtor I need to present one more statement from the Bank and thanks God I , that day I was closer to another Chase brand (at Sunrise and Colonial in Fort Myers). For my surprise the clerk told me that my account have been CLOSED and RESTRICTED . She nicely help me with the statement I need , but also told me I can't withdraw any money or use my Debit card , and we will receive our balance by mail in about 10 business day.I call Chase Corporate (800 line) . They said " can't not help me to get access to my money and will not give me any explanation why they closed my account . They have the same right to closed as if want to closed myself without explanation " ... In that they can be right , but not to hold my money , prohibit and deprive me access to my funds when I have a family with small children to take care .Their action show they really don't care about people and the power always do "justice" for themselves .They also violated my wife civil rights because that is a joint account where they deny her to have access too.Please let us know if you can help us in this matter .Thank you .Lazaro CaballeroYolina CaballeroJA: Because employment law varies from place to place, can you tell me what state this is in?Customer: FloridaJA: Has anything been filed or reported?Customer: no I went to the Police Dept . here in Fort Myers they said I have a case but is civil and they can't take action if is not a criminal chargeJA: Anything else you want the lawyer to know before I connect you?Customer: Only that I work for USPS have a Direct deposit and my taxes also filed to send to that account . IRS can't do any change at this moment , and my wife have to go to the Hospital on Tuesday Feb 21 for C-section , we also have a 3 years old girl , and were to closed a contract to buy a house before march 15 now this situation created more problem because can not prove a bank account and will delay or cancel the whole process
I am a special education teacher and I have an access online
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Can you help with confidentially? well its a Hipaa violation
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I want to open a case about my son he died in a car
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