How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds

Ask an Appliance Technician

John
John, Home Appliance Technician
Category: General
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
characters left:
4 Appliance Technicians are Online Now

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
< Last | Next >
  • Thank you for the expeditious answer. It's good to know you're out there and awake in the wee hours when I finally have time to ask questions about my Jenn Air. Jean Riverhead, NY
  • You did one super job of explaining to me everything there is to know about this fridge. I'm looking forward to asking you questions in the future. Jimmy Bagley, IA
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
 
 
 

Child Safety Lock

Toddlers or young children are naturally curious about their environment and may touch or try to operate things which may not be suitable for their use or can put them in potentially dangerous situations. Since the children are unaware of the nature and inherent danger in these household appliances which are accessible to them, a child safety lock is programmed or installed in appliances. This is a special purpose lock which will help prevent children from accidently hurting themselves and allow the adults to use the appliance when needed by unlocking the child safety feature. Listed below are a few common questions answered by the Experts on child safety lock.

Why does my Kitchenaid dishwasher’s child safety lock keep blinking but none of the buttons work except cancel?

You could first try pressing and holding the “heated dry” or “air dry” button for five seconds or until the lock light goes off to unlock the child lock function. Usually the light will blink when a key is pressed. If it does not, the key could be stuck or jammed preventing the unlock function. You could try to turn off the main power supply to the dishwasher for five minutes to check if the electronics reset itself. If this does not work, your control board or console could have short circuited. This might be the most plausible explanation as the cancel button should also be deactivated along with the other buttons. However in your situation it is working probably due to a faulty control panel. To repair the unit, the control board will need to be replaced. Generally the control board is located in the door directly in the middle behind the control panel.

My Kitchenaid dishwasher’s child lock light is on and pressing and holding the energy saver button for five seconds has not helped. What could be the problem?

Try holding the energy saver button for more than 10 seconds. The door should be closed and the light should blink. You could also try turning off the circuit breaker and re-powering the unit to try and reset the appliance. If there is no change in your dishwasher on doing so, it could mean the control board is not registering the button being pressed. If the light stops flashing when you push the door open handle up, it could indicate a faulty console or touch pad. This will need to be replaced for your appliance to work fine.

Why is my Kitchenaid dishwasher child lock feature coming on by itself during a normal cycle? This model does not have button for child lock but a red light next to the light for hot water.

This could be an issue with the heater, thermostat for the heater or the control board. It is probably because the unit is not heating the water to the required temperature leading to the light remaining on. Check if the heater is receiving power or whether it has burned out causing this issue. The heater terminals are located beneath the machine at the very end. Before trying to access this part by pulling out the entire machine, you could test the control board in the console to check if it is faulty or not. To do so you require a voltmeter or an OHM meter. The wiring diagram (usually below in a packet) will help you ascertain which wires are for the heater.

How can we turn off our Samsung refrigerator’s child lock function?

Firstly, if your child lock symbol is activated on your refrigerator you can try pressing and holding the “ice off” and “light” button for three seconds to try and unlock the child lock feature. If this does not help, you try unplugging the refrigerator or turning off the main power to the refrigerator for 60 seconds to try and reset the electronics. If this does not work either, most likely the display board could have short circuited and to fix the problem you would need to replace the display control board.

How can we turn off our Miele Washtronic’s child lock function?

Generally based on the brand, the child lock function is deactivated by pressing down one of the control buttons and keeping it held for a minimum of five seconds. The button which is usually pressed is the “start” button. However this could vary in different machines. You could try all the buttons to see if the child safety lock will unlock.

Child safety lock is an excellent feature which keeps your children safe as well as the appliances safe from incompetent usage. However at times this feature can come on without being set or may not go off. This can be frustrating as your appliance will not be of any use to you though there could be nothing wrong with it. Hence to know what to do in such situations and diagnose any potential problems which could be present in your appliance for a reasonable cost, Experts insights and guidance will be helpful.

Ask an Appliance Technician

John
John, Home Appliance Technician
Category: General
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
12064207
Type Your Appliance Question Here...
characters left:
4 Appliance Technicians are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Appliance Technicians are online & ready to help you now

John
Home Appliance Technician
Satisfied Customers: 13453
Appliance repair business owner for over 43 years.
Tom Goellner
Home Appliance Technician
Satisfied Customers: 1293
32 yrs. experience servicing major appliances and HVAC equipment.
Tyler Z.
Appliance Doc
Satisfied Customers: 58693
9+ years being an appliance technician with factory training.

Recent Child Safety Lock Questions

< Last | Next >
View More Appliance Questions