How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds
Ask a Appliance question
Type Your Appliance Question Here...
characters left:
Appliance Technicians are Online Now

Chest Freezer Problems

Similar to other types of freezers, chest freezers are used to freeze food items for long periods of time. They can be a separate unit which can be transported. In most cases, these chest freezers are compartment free where you can store a large portion of food items. The common problems they face are malfunctioning because of Freon leakage, compressor issues and the motor freezing.

Listed below are a few questions answered by the Experts on chest freezer problems.

I live in Minnesota, my chest freezer is kept in my garage which is devoid of any heating. The food in the freezer remains frozen in summer and thaws in winter. Why?

Check your chest freezer for the model number. If the sticker says R134, it is a model which uses oil to mix with the coolant and contains paraffin. When the temperature reaches below 40 degrees, this component of the oil solidifies and hence it cannot pass through the capillary tube. The capillary tube is a tiny tube near the compressor through which the Freon passes before entering the interior of the freezer. When the Freon flow ceases the freezer temperature starts to rise to the outside environment temperature. You should find a heater kit referred to as garage kits. They help heat the compressor keeping the oil at the right temperature to mix with the coolant and flow. You should contact your local appliance parts dealer to help fix it for you.

My chest freezer stopped working though I unplugged it and cleaned it. When I tried again the power did come back but it is flashing an error code stating “CE”. What does it mean?

A “CE” code indicates there could be a problem with the electronic control. Sometimes it could be an issue with the main board next to the compressor. It could also be a defective interface board. This is the issue majority of the time. One of your options would be to replace the control board.

I have a 20 year old Kenmore chest freezer, that cools up to 29 degrees but does not stop and the compressor gets very hot. What is the problem and approximate cost to fix it?

If you can feel heat on the exterior walls where the coils are located, it is an indication of a blockage. The heat signifies the coolant is moving but not throughout the system. A piece of debris could be clogging the capillary tube. Usually the debris or blockage is from the only moving part of the freezer which is the compressor. If this is the issue with your freezer, it could cost a minimum of $550 to locate the clog and have the unit repaired. Given the age of the freezer and the nature of the problem, replacing the unit would be more reasonable. If you would still want to consider repairing the unit, the two questions you should ask before accepting would be as follows:

1. Does the repair service own a license to recover Freon? As per federal law one must be licensed to handle Freon. Hence you will be aware they are qualified and competent to handle the issue.
2. What is the minimum charge for a sealed system repair? Based on this amount you can decide whether repairing the chest freezer is worth it.

How do I restart my Kenmore chest freezer after cleaning?

Plug the refrigerator back and turn the level of cooling to any setting other than off. The lights inside the freezer should turn on. If the light does not come on, check the power supply. If it does come on, it confirms the power supply is intact but the cold control behind the cooling lever is defective causing it to remain in the “off” mode throughout. You could try to dissemble the unit and check for any physical damage. The other option would be to replace the thermostat which is the cold control behind the lever.

How do I get the lock to turn on my chest freezer?

There could be two reasons for the lock to be stuck. If the lock is dry, corroded or binding. The presence of ice in the lock area could be preventing the lock from turning. Usually these locks are flimsy and mostly meant for young children to stay of trouble. Turn off the freezer and use a hair dryer to allow the ice to melt quickly. This could help even if the issue has no relation to ice. If warming up the ice is unsuccessful, you will need to force the lock and lift the lid from the corner until the latch breaks. If there is enough room in the lid, lift it as much as possible and use a table knife to move the latch hook.

Listed above are the few problems you may encounter with a chest freezer. Sometimes, the cost of repair of the unit can work out more expensive than the unit itself. It is important to equip yourself with basic information to handle issues that may crop up as well as to take decisions on whether repair is worth your time and effort. The help and guidance from Experts will prove useful at this juncture.  
Ask a Appliance question
Type Your Appliance Question Here...
characters left:
Appliance Technicians are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Meet The Experts:

 
 
 
  • Ron

    ASE Certified Technician

    Satisfied Customers:

    21182
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
< Last | Next >
  • http://ww2.justanswer.com/uploads/FO/fordguy4u/2011-12-17_222940_HPIM1257.64x64.JPG Ron's Avatar

    Ron

    ASE Certified Technician

    Satisfied Customers:

    21182
    23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
  • http://ww2.justanswer.com/uploads/lyeung1/2010-07-25_032152_tn_IMG_0241.JPG Dr. Y.'s Avatar

    Dr. Y.

    Urologist

    Satisfied Customers:

    18388
    I am fellowship trained specializing in general urology and reconstructive urology.
  • http://ww2.justanswer.com/uploads/docjohn174/2008-12-13_170143_johnask.jpg John's Avatar

    John

    Home Appliance Technician

    Satisfied Customers:

    13453
    Appliance repair business owner for over 43 years.
  • http://ww2.justanswer.com/uploads/MU/multistatelaw/2011-11-27_173951_Tinaglamourshotworkglow102011.64x64.jpg Tina's Avatar

    Tina

    Lawyer

    Satisfied Customers:

    8489
    JD, BBA Over 25 years legal and business experience.
  • http://ww2.justanswer.com/uploads/dermdoc19/2010-09-30_160749_Photo_122807_015.JPG dermdoc19's Avatar

    dermdoc19

    Dermatologist

    Satisfied Customers:

    3847
    30 years practice in general and cosmetic dermatology
  • http://ww2.justanswer.com/uploads/BI/birddoctor/2012-6-22_173214_birddoctor.64x64.png Dr. Pat's Avatar

    Dr. Pat

    Bird Veterinarian

    Satisfied Customers:

    3384
    25+ years working primarily or exclusively with birds
  • http://ww2.justanswer.com/uploads/RY/rydergar/2012-6-6_192240_IMG0328.64x64.JPG Dr. Gary's Avatar

    Dr. Gary

    Cat Veterinarian

    Satisfied Customers:

    3299
    DVM, Emergency Veterinarian, BS (Physiology)
 
 
 

Recent Chest Freezer Questions

  • I have a 14 mo. old 7 cu. ft. chest freezer. For the past

    I have a 14 mo. old 7 cu. ft. chest freezer. For the past month or two it will stop every 2-3 days. After unplugging and waiting 5-10 min. I can hear a loud click, and then plug-in the freezer and it will run fine for a day or two and the problem repeats itself. Twice it has tripped a ground fault circuit breaker when it stopped. Unfortunately no parts are available for this model.
  • GE chest freezer 7 - Had a circuit breaker go. My chest

    GE chest freezer 7 -
    Had a circuit breaker go. My chest freezer was on that circuit. When I reset the breaker the chest freezer still did not come on. I believe there is a reset button probably inside. Took the side panel off but not able to find it Can you help me?
  • Hi, I have a GE chest freezer from 2002, model number something

    Hi, I have a GE chest freezer from 2002, model number something like FCM 15hdmb (??). I need to replace the gasket around the lid, but can't figure out how to get the little round white plastic clips out. The don't look like screws, they have no slot for a screwdriver and would be hard to grip with a pliers. How do I get them out? Thanks
< Last | Next >