Hi, I currently have a retail store that has been operating for over 30 years in D.C. located in a federal building catering to a government agency. A few years ago, we started website selling our merchandise online. However, a competing store in the same building began doing the same under a different domain, but then they registered a domain very similar to ours to attempt to misdirect customers from our store and website to theirs. I've taken a look at the page source from both pages, and I believe that they have essentially redirected the information from their original site (with a different name) to mirror the site with a similar name to ours. Is this enough cause for us to pursue legal action? The loss in online sales and traffic is certainly cause enough for concern, but their site is also poorly done, affecting the image of our business as well. Any advice on this matter would be much appreciated.
*edit: I have also taken screen shots of the page source of both of the competitor's websites if it helps. They are identical except for URL with what looks like the primary page being redirected to the URL similar to our website.
DISCLAIMER: Answers from Experts on JustAnswer are not substitutes for the advice of an attorney. JustAnswer is a public forum and questions and responses are not private or confidential or protected by the attorney-client privilege. The Expert above is not your attorney, and the response above is not legal advice. You should not read this response to propose specific action or address specific circumstances, but only to give you a sense of general principles of law that might affect the situation you describe. Application of these general principles to particular circumstances must be done by a lawyer who has spoken with you in confidence, learned all relevant information, and explored various options. Before acting on these general principles, you should hire a lawyer licensed to practice law in the jurisdiction to which your question pertains.
The responses above are from individual Experts, not JustAnswer. The site and services are provided “as is”. To view the verified credential of an Expert, click on the “Verified” symbol in the Expert’s profile. This site is not for emergency questions which should be directed immediately by telephone or in-person to qualified professionals. Please carefully read the Terms of Service.