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My tv is just saying please do a channel scan? maybe 3 years

hi my tv is just saying please do a channel scan?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: maybe 3 years its' an rca big screenJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: the menu comes up but i cant move it to like the channel or anything the cable comes on but nothing shows but the please run cable auto scanJA: How long has this been an issue? What happened right before this popped up?Customer: i have been sleeping so the cable just went to the quiet modeJA: Is there anything else important you think the TV Technician should know?Customer: no

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,190 satisfied customers
I have Samsung TV, bought 2-3 years ago. It has a USB access

I have Samsung TV , bought 2-3 years ago. It has a USB access but as I downloadedJA: What's the model number of your TV? How old is it?Customer: slide show from MACJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: first time I did slideshows on MAC and recorded on USB 2.0......want to show it to my family on the big screen, but it says that nothing is there , i mean on my USB????JA: How long has this been an issue? What happened right before this popped up?Customer: its first time since got MAC recentlyJA: Anything else you want the TV expert to know before I connect you?Customer: does my TV needs some updates? to recognize MAC files?

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Shahid

Owner of Repair Shop

High School or GED

17,590 satisfied customers
I have a mitsibushi hd65735 big screen. The last bulb I

I have a mitsibushi hd65735 big screen. The last bulb I bought lasted 2 days and now when you plug the bulb in it don't light at all just the lamp indicator in front of the tv blinks stating the bulb is bad. And thats about it. Big Screen is around 8 years old and I've replaced lamps 7 - 8 times through the years. THANK YOU IN ADVANCE.JA: What's the make and model of your tv? Have you tried unplugging it and leaving it off for a few hours?Customer: MITSIBUSHI hd65735, tried turning it off many times.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: With no lamp no picture so I don't knowJA: How long has this been an issue? What happened right before this popped up?Customer: The bulb was on its way out and then the 1st one I bought lasted two days. All bulbs after that did nothing.JA: Anything else you want the TV expert to know before I connect you?Customer: that should do it for now I hope.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,322 satisfied customers
I have a 3yr old big screen(60 inch) and in the middle of

I have a 3yr old big screen(60 inch) and in the middle of the screen there is a dark spot. You can see thru it and it isn't always there. It's noticeable and distracting. I know it's that tv because it doesn't happen on the other tv's. Is it caused by pausing the screen?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Vision, 3yrs oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works and it's on all sources/inputsJA: How long has this been an issue? What happened right before this popped up?Customer: At least for six months and lately the whole middle of the screen is completely blackJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Jack

technician

factory trained engineer

15,088 satisfied customers
Ok, I have Charter Spectrum TV and I just turned it on and

Ok, I have Charter Spectrum TV and I just turned it on and the TV says TV no signalJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: Westinghouse big screen that my son gave me and it's about 8 years old but it has worked great until tonight.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I get nothing using the Charter remoteJA: How long has this been an issue? What happened right before this popped up?Customer: It just started now as I have had this for 7 monthsJA: Anything else you want the TV expert to know before I connect you?Customer: No, just why is it saying no signal?

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Master Fix It

Appliance Repair Technician

Bachelor's Degree

15,742 satisfied customers
Red power button on tv flashing and won't turn on and off.no

red power button on tv flashing and won't turn on and off.no access to canneJA: What's the make and model of your tv, and has turning it on been a problem in the past?Customer: have not had problem. panosonic big screen but not sure where to find model infoJA: How long has this been going on? What troubleshooting have you tried?Customer: started when i turned it on last night. tried pulling out power cord then reconnecting.JA: Anything else you want the electronics expert to know before I connect you?Customer: someone told me i might try new batteries in remote. dont have correct size but could get some. have no idea whats going on. thanks

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,246 satisfied customers
Want to show photos from iphone 7 direct to tv screen, It is

want to show photos from iphone 7 direct to tv screenJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It is an LC 46LE835X approx 3 yrs oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: everything works fine but the wish to show photos on a big screen is new. Connecting via usb port from cell phone seems to need more extra gearJA: How long has this been an issue? What happened right before this popped up?Customer: we have not tried before so still nutting this one out. can you helpJA: Anything else you want the TV expert to know before I connect you?Customer: I think it probably not possible to go direct without extra equipment as I read that only apple tv will operate direct from iphone

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,246 satisfied customers
I can only get one channel. It has the channel info at the

I can only get one channel. It has the channel info at the bottom with the time-2:45 am. I unplugged the tv and cable antenna. Didn't work.JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It's a big screen Sony Bravia and it about 5 years.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: No. Menu does not work. Volume works. Off and on works.JA: How long has this been an issue? What happened right before this popped up?Customer: It must have happened during sleeping hours. Just noticed it.JA: Anything else you want the TV expert to know before I connect you?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,246 satisfied customers
My remote is not doing what it's suppose to ... it won't go

My remote is not doing what it's suppose to ... it won't go from small screen to big screenJA: What's the model number of your TV? How old is it?Customer: It's a Roka tv bout 6 months oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: It will not go left or rightJA: How long has this been an issue? What happened right before this popped up?Customer: Just today ... just got inJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,246 satisfied customers
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