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Recent Better Business Bureau questions

My mortgage company is Ditech, I had a house fire in May, my

My mortgage company is Ditech, I had a house fire in May, my insurance company has been Great they sent me a check for $30,000 for the damage immediately made payable to myself and Ditech sent me a check for $10,000 within three weeks to start my work. I've paid the electrician $7200 to have the house rewired all work being done per insurance adjusters report the aircondictioner replacement was $5700 already over their initial check now the money coming out of my pockets I've finished all the rest of repairs some by contractors and most others myself drywall painting etc. the home has now passed all inspections State and County and Ditech still won't pay the rest of my insurance money stating they want to make sure the repairs have been done right and there are no liens I've paid everyone myself I haven't been able to live in my home for the first four months I've just began moving back in I pay my taxes and insurance myself no escrow.. I'm at my wits end what are my rights.. Thanks Shari

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Alex J. Esq.

Managing Attorney

Doctoral Degree

22,084 satisfied customers
I have a hair loss disease called alopecia, so I joined "the

I have a hair loss disease called alopecia, so I joined "the hair club" which I got a wig bonded onto my head and they shaved my head for it. When I got it put on (Aug 4th) the wig was thick and looked really natural. Not even a month later, the wig was so thin that you could see bald spots throughout the wig and it wouldn't stop shedding, also the glue never worked and the wig would not stay in place. The hair is also dead and fried.I paid $2,000 to join and $300+ /month to stay joined with them. I only get 3 wigs a year.Is there anything I can do legally? I did sign a contract and it says I can't get my money back, but I know a lady who got 1/2 her money back.Thankyou

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

108,012 satisfied customers
On July 5, 2016 I brought my tire into Cannon Tires to have

On July 5, 2016 I brought my tire into Cannon Tires to have a flat repaired. During the process of removing the flat tire from the chrome wheel my wheel was damaged in multiple areas. My initial complaint was left on the Cannon Tire voicemail Tuesday July 5, 2016 at 6:19 pm when the damage was noticed. I took the car there Wednesday, July 6, 2016 for Shawn Cannon, owner and Ralph, who responded to my voicemail from the day before, to inspect the damage. Mr. Cannon explained that they had reviewed the security footage, but it was not detailed enough nor was it trained on a specific area of the shop, but is a camera that shoots footage of the entire shop to determine if the damage occurred from the person who repaired the flat tire. He said he would take a picture of my wheel and see if he could locate a replacement. On Friday, July 8, 2016 I called and spoke to Mr. Cannon who said he was having difficulty locating a wheel, I advised him that there were 5 available from the Ford Dealership across the street. He immediately sputtered "I'm not paying $750!", which was considerably less than the estimate I received from the dealership July 6, 2016 to replace it. He said that he was still searching for a replacement. I informed him that he was not going to put a used or after-market wheel on my car. I told him I'd speak with him on Monday. No call came from Mr. Cannon on Monday July 11, 2016. On Wednesday, July 13, 2016 I called and spoke to Ralph and learned that Mr. Cannon had left on vacation on Monday, July 11. Ralph said he would attempt to contact Mr. Cannon to find out the status and give me a return call. Ralph did call me back July 14, 2016, and told me that Mr. Cannon had requested from the security company higher quality footage from the security camera.I filed a complaint with the Better Business Bureau of New Mexico on July 14, 2016. After a few back and forth messages with the BBB as facilitator we were not able to come to an agreement and the complaint was closed on August 1, 2016 acknowledging that I am not satisfied with the businesses' response and that my dissatisfaction was noted in their files.Mr. Cannon states that the damage to my wheel could only have come from me “clipping a curb” and that after ordering the “security footage and closely reviewed the process and manner in which the customer's flat was repaired...the damage to her wheel did not occur while the tire was repaired at our business.” However, I know for a fact that I did not and have not clipped a curb, that the damage was not present prior to taking my tire for repair at Cannon Tires.I have taken my vehicle to two reputable tire sales and repair service providers in Ruidoso and each have told me that the damage could not have come from clipping a curb. Each has agreed to provide me with a sworn statement attesting their findings. Please see accompanying photos of my wheel taken July 6, 2016, showing the chunks of wheel missing in the first photo and in the second photo that the tire was placed back on the wheel in the same location as it was when it was removed by Cannon Tires as you can see by the white mark indicating the location of the tire stem; this is of importance because Ronnie Walker at Ruidoso Ford Lincoln dealership advised that if I had in fact clipped a curb enough to damage my wheel as much as it is damaged that there would be visible damage to my tire. The damage to my wheel is on the opposite side of the tire stem and to conclude there is no visible damage to my tire anywhere.To add Mr. Cannon has not and will not share the “security footage” with me.The above is documentation I attempted to file with the court, but the clerk would not take. I have photos of my wheel damage as well taken 7/6/16.I filed a claim in Magistrate Court on Aug 11, 2016. On Aug 18, 2016 the defendant's lawyer filed an Answer to Complaint, in which the defendant denies the allegations and requests the case be dismissed siting:1. Failure to state a claim (the clerk would not accept my documentation when I filed the claim)2. Barred by the Doctrine of Latches3. Barred by the Doctrine of Unclean Hands4. Barred by the Doctrine of Accord and Satisfaction5. The property was already damaged prior to being delivered to the defendant.I don't know how to respond to the Answer to Complaint. Should I file my documentation with the Magistrate Court and forward it to the defendant's lawyer as well?Thank you for your time,Deena

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Loren

Juris Doctor

37,064 satisfied customers
I am looking to see what I can do when a web developer

I am looking to see what I can do when a web developer didn't deliver on their contract and limited my rights on the website they were hired forJA: Because employment law varies from place to place, can you tell me what state this is in?Customer: FloridaJA: Has anything been filed or reported?Customer: Not as of yet we are looking into filling a complaint with the better business bureau in floridaJA: Anything else you want the lawyer to know before I connect you?Customer: no

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

108,012 satisfied customers
I bought some airline tickets from Cheapo-air.com. Initially

I bought some airline tickets from Cheapo-air.com. Initially my payments would not go through and said error on there website. A few days later my card was billed, I called to cancel with Cheapoair and was denied due to a 24hr non refundable policy. I contacted my bank, filed a fraud claim and was issued a temporary credit and had my Debit Card cancelled. The bank lost judgement, and had to pay the 1200 plus to Cheapoair. Eight business weeks passed and now they are calling me to collect payment saying the payment was never received. It was determined by cheapoair that the payment was made from my old card, they didnt have the new account on file so they never received payment. A three way call with the bank determined that the money was sent. The cheapoair collections agent issued me a full credit.My question is, do I have to pay them? Since they never got payment for tickets that I never technically paid for? Now they are threatening to send me to collections which will affect my credibility and will have me blacklisted on the airline for fraud. I never gave them my social security number, so can the collections agency access my SS# ***** consent and submit the info to a credit bureau?Thanks in advanceF.Imo

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

108,012 satisfied customers
I went to legals Solutions plus paralegal service in san

i went to legals Solutions plus paralegal service in san bernandino for my alomony case and they are not returning my calls, they took my money and will not send me paperwork and or call me. what can i do?

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Attorney2

Doctoral Degree

7,096 satisfied customers
I live in New York..there was a fire above my pet grooming

Hello Good morning,I live in New York..there was a fire above my pet grooming salon and I was referred by a friend a restoration company..I sighned a form or possible contract that discribe to the way the operate and require payment with the understanding that after meeting with my insurance adjuster they will supply a itemize contract (not documented) We all met one day myself, ins adjuster and two reps of the company.the insurance adjuster give us his itemized cost that they will pay that was also emailed to the company ..weeks later I was asked for payment that was charged of me that was in no way close to the insurance adj cost and did not include some services..I would like to pay for the service according to the ins adj pricing less services that was not performed..since there was no proper contract sighned with there prices.

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

108,012 satisfied customers
Ordered a motorcycle fairing the company sent me the wrong

ordered a motorcycle fairing the company sent me the wrong one after all this time waiting on it i call them the day i got it that this wasn't the one i order, the one they sent me dosen't fit my bike, so i sent it back they return the one i sent back said it had scratches i know nothing about i told them all i want is the right on that i paid for, now having problem getting the one i ordered what should i do ?

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Olivia Kent

Managing Partner

Law

1,790 satisfied customers
My mother hired a pool company to put in an unground pool at

My mother hired a pool company to put in an unground pool at her home. The crew over the last few weeks made a habit of not picking up after themselves following the workday. Example: leaving water bottles, soda cans and trash around the worksite (her yard). She put a trash can out there for their use and addressed this verbally with their supervisor and it made little impact. Yesterday, one of the crew members literally defecated in her yard, by her new pond and covered it up with toilet paper, and dirt. They did not do a great job covering it up, because my mom found it when she went out to her pond.What can she do to address this issue and deal with the crew member that disrespected her by doing such an act?

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Ely

Counselor at Law

Juris Doctor

64,422 satisfied customers
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