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Recent Better Business Bureau questions

I had an incident with a local cemetery about my father's

I had an incident with a local cemetery about my father's burial site. I was issued a deed with the burial site's lot number. A few weeks after my father's burial, I went to put a cross on his burial site for Memorial Day in honor of him being a Vietnam veteran. The flowers from his funeral marked his burial site and that's where I placed his cross. I ordered his memorial marker and slab to be placed on his burial site and when it came time to place it, I noticed that's the wrong burial site. The person I hired called the manager of the cemetery and told him about the issue. The manager said that that was the correct site for the slab to be placed. As the person I hired continued to tell the manager of the cemetery that I did not agree with him, he said that he would check it out. This situation happened around the end of September. I would call the manager once a week and my call would go straight to voicemail. I was desperate to get this issue corrected that went back to the funeral home that serviced my dad's funeral to help me with this situation. When the funeral director called the manager of the cemetery, the manager took his call but have never accepted my calls for two months. The manager also told the funeral director the same thing as he told the person that i had hired to put the slab on my father's gravesite. From September to the week of Christmas my dad's grave was marked by the cross that I put on the grave on September 8th which was his birthday. So I was recommended by a friend to try the Better Business Bureau to attempt to contact the owner of the cemetery.i did this in the month of October. I received a response from a employee from the cemetery through an email stating that I was correct about my dad's burial site and they will be moving the slab to the correct site with an apology. The slab that costed around $2,000.00 was placed on an empty site a row above my dad's body that came from the backhoe that was used to did my dad's burial site. Do I have a case?JA: Because real estate law varies from place to place, can you tell me what state this is in?Customer: GeorgiaJA: Has anything been filed or reported?Customer: Not from me. I was suppose to receive a new deed. UtahJA: Anything else you want the lawyer to know before I connect you?Customer: No thanks

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Gerald, Esq

Juris Doctor

6,060 satisfied customers
Me and my partners paid a company $8,500 to help get our

Hello PearlJA: What state are you in? It matters because laws vary by location.Customer: Me and my partners paid a company $8,500 to help get our T-Shirt line to market and its been almost a year and with the exception of a mediocre website that is not functioning nothing has been done. I voiced my opinion and was threatened by them and I also contacted the better business bureau and received an email from their attorney saying we would be sued if we continued with that. Texas Is there something we can do?JA: Has anything been filed or reported?Customer: noJA: Anything else you want the lawyer to know before I connect you?Customer: That's it

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Ely

Counselor at Law

Juris Doctor

67,064 satisfied customers
Bottom line - amex has contested charge of just under $2,000

bot***** *****ne - amex has contested charge of just under $2,000 for bed (2nd) delivered to me by PC Richards. The bed is faulty and they have no other mattresses in their inventory. Amex has put this charge on hold and suggested I file with better Business Bureau, BBB says you can only file on line - not a possibility for me, Meanwhile my health issue continues to be a problem. You do not have all the info you, Shall I assume you will ask more questions. At this point I would like to donate bed, move it out of my apartment and replace it what I require for my health. What I my liability if I do this? I think you really need to know more. thanks

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Marc

Attorney at Law

JD

350 satisfied customers
I am needing some advice on how to deal with an unscrupulous

I am needing some advice on how to deal with an unscrupulous online trader who is based in Hawaii.I am based in Australia and have sent this trader US$9250 for an order. He told us that he had the products in stock and that he would ship them as soon as he received payment30 days after sending the payment I still had no products no communication or shipping information. I looked at the FTC website and saw I was within my rights to cancel the order and get my money back, so I cancelled the order.Instead of refunding me, the trader ignored my request and said he had shipped the order, which was a lie, He actually shipped it after I sent the cancellation email.The products that arrived were not what I ordered. He now says he will refund us once we send the goods back at our expense. Based on his conduct I do not trust we will get our money back and I have found 2 other instances of people who sent their products back to him for a refund and who never received it.Can you please let me know how I can hold him to account legally and what action I can take, should he not return my money? Should I need to take action, I will need to employ a US based attorney.Kind Regards *****: What state is this in? And just to clarify, when was the purchase made? You just pay a $5 deposit now and the rest only when you get a reply from the Lawyer. All of this is 100% satisfaction guaranteed, so you can get a refund if you're not happy for any reason. Has anything been filed or reported?Customer: Discover Lasers LLC1215 S Kihei RdSte O-804Kihei, HI 96753http://discoverlasers.com/JA: Anything else you want the lawyer to know before I connect you?Customer: My main objective is to get my money back. I am concerned that if I send the products back to the trader, he wont refund all or any of our money. I need to know what my options are if this occurs.

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

112,750 satisfied customers
Had a question in regards to a use vehicle

Had a question in regards ***** ***** use vehicle purchase...Purchase a use vehicle that was in a accident prior to me purchasing from a dealership. Received a carfax from dealer indicating that it was in accident by the carfax..Now before purchasing the vehicle I was told that the vehicle was look over and the had no problems...Now my vehicle went to the collision shop for some repair work. Upon removing the bumper the maintenance personnel uncover damages that to all the parts for the bumper.. which is about 1700 dollars in repairs.. The dealer Rep says that it is not there fault.. Do I have any grounds for being compensated for the repairs??JA: Because employment law varies from place to place, can you tell me what state this is in?Customer: AlabamaJA: Has anything been filed or reported?Customer: No, just spoke with the collision personnel...JA: Anything else you want the lawyer to know before I connect you?Customer: no

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Gerald, Esq

Juris Doctor

6,060 satisfied customers
I hired a contractor to do a roofing job on our new home. He

I hired a contractor to do a roofing job on our new home. He has caused alot of damage to our property and home. I don't know who to contact to make sure all damages are repaired.JA: Because real estate law varies from place to place, can you tell me what state this is in?Customer: PAJA: Has anything been filed or reported?Customer: Not yetJA: Anything else you want the lawyer to know before I connect you?Customer: I don't know. Except that we paid 1/2 and 1/2 is do upon completion and I want to withhold the $ until repairs are done. The job was to be completed on 12/20, but is still not complete. I have a 3rd party photos of the home prior to construction from our home inspection and I also have my own before and after photos.

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Gerald, Esq

Juris Doctor

6,060 satisfied customers
I bought a used Audi, I have over 8.500. $ of repairs that

I bought a used Audi, I have over 8.500. $ of repairs that need to be done. I tried returning the vehicle and since have file a small claims suit with the dealership. I got estimates and was wondering what else I might need to include.JA: What state are you in? It matters because laws vary by location.Customer: Anchorage AlaskaJA: Has anything been filed or reported?Customer: A small Claims suiteJA: Anything else you want the lawyer to know before I connect you?Customer: I recently made a Better Business complain, got a response from the dealership saying they would be happy to help with repairs, I was offered by them in September and never heard back from them. They have currently 6 other small claims suits against them, I want to do whatever I can to better my chance of returning the car and the out come of my claim.

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Asad Rahman

Attorney

J.D.

4,146 satisfied customers
My home flooded here in Baton Rouge, La in Agusut, 2016 and

My home flooded here in Baton Rouge, La in Agusut, 2016 and North Amercian Cleaning Service out of Michigan performed a biowash/mold removal service in my home. My husband and I are not satisfied with this service and do not want to pay the $6904 fee because we discovered mold after this company treated our home. My husband had to retreat the house all over again. Now NACS is wanting to file suit against me for payment of their invoice. I was presented a contract, but it was not signed by NACS nor was it dated, or an amount included in the contract.JA: Because real estate law varies from place to place, can you tell me what state this is in?Customer: LouisianaJA: Has anything been filed or reported?Customer: What do you mean filed or reported? I have reported this company to my Attorney General's office and to the Better Business Bureau of Michigan and I received a letter from Kotteman Law Firm(representing NACS) in an attempt to collect a debt.JA: Anything else you want the lawyer to know before I connect you?Customer: My husband and I took pictures of the mold that was found after NACS performed their mold removal service, which resulted in our having to tear out a center built in custom cabinet and upper cabinets in our home. The main party that we dealt with Gary Kern, was very sketchy on giving me an estimate for the work he was to perform, saying that "don't worry, your insurance will handle this, I have had a lot of experience dealing with these disasters and insurance adjusters".

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Richard

Owner

Doctoral Degree

48,578 satisfied customers
Oh i didn't see this chat feature here! I'm in TX but my

oh hi i didn't see this chat feature here!JA: What state are you in? It matters because laws vary by location.Customer: I'm in TX but my question revolves small claims against a company in AZJA: Has anything been filed or reported?Customer: We submitted a complaint to the better business bureauJA: Anything else you want the lawyer to know before I connect you?Customer: Just a quick question seeking an opinion. My wife is considering taking our home warranty company to small claims court. I feel it is a waste of time and money and will not yield results we want.. mainly b/c of some technalicities and b/c I live in TX and the company is based in AZ. The issue, in a nutshell is: we had a dishwasher break down and i called about it on 11/1/16. technician came out a few days later and gave his recommendations (replace). I had to call several times until finally got a concrete answer. On 11/15 the company said they would send a $120 gift card by email. I said it wasn't great.. but it is what it is. On that same day, I set up another service request for a pool pump issue. On 11/17, 11/19, 11/22, & 11/25 I emailed asking the following questions: 1) I have not gotten the gift card as promised. is there an update on that? 2) The $120 is not enough to cover the model of dishwasher we are looking at, is there an appeal process and 3) I set up a pool pump service request on 11/15 and never got a technication or any sort of response. Is there an update on that? Each time I never got a reply. On 11/26 I called and asked to speak with a manager. I left a voicemail but did not get a call back. On 11/28 I filed a formal complaint with the better business bureau outlining all the information I provided here (in greater detail and with the actual email chain). The response from the business is that the customer (me) and the company agreed to the terms of the contract and they purchased a gift card. My response was that i never got a gift card. On 12/1, I finally got a home depot gift card in my email. At the point they provided proof of purchasing the gift card, the BBB closed the case and marked it resolved before I had to a chance to plead my case for more funds.My wife seems to think this was an undue hardship. We didn't get the gift card in time to capitalize on black friday sales or cyber monday deals. So, my question... is this worth pursuing in small claims? Or will we be out court fees and several months later still be without a dishwasher? sorry it's to lengthy, i wanted to get all the pertinent information

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Irwin Law

Juris Doctor JD

9,296 satisfied customers
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