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Recent Better Business Bureau questions

I live in New York..there was a fire above my pet grooming

Hello Good morning,I live in New York..there was a fire above my pet grooming salon and I was referred by a friend a restoration company..I sighned a form or possible contract that discribe to the way the operate and require payment with the understanding that after meeting with my insurance adjuster they will supply a itemize contract (not documented) We all met one day myself, ins adjuster and two reps of the company.the insurance adjuster give us his itemized cost that they will pay that was also emailed to the company ..weeks later I was asked for payment that was charged of me that was in no way close to the insurance adj cost and did not include some services..I would like to pay for the service according to the ins adj pricing less services that was not performed..since there was no proper contract sighned with there prices.

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

106,576 satisfied customers
Ordered a motorcycle fairing the company sent me the wrong

ordered a motorcycle fairing the company sent me the wrong one after all this time waiting on it i call them the day i got it that this wasn't the one i order, the one they sent me dosen't fit my bike, so i sent it back they return the one i sent back said it had scratches i know nothing about i told them all i want is the right on that i paid for, now having problem getting the one i ordered what should i do ?

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Olivia Kent

Managing Partner

Law

1,710 satisfied customers
My mother hired a pool company to put in an unground pool at

My mother hired a pool company to put in an unground pool at her home. The crew over the last few weeks made a habit of not picking up after themselves following the workday. Example: leaving water bottles, soda cans and trash around the worksite (her yard). She put a trash can out there for their use and addressed this verbally with their supervisor and it made little impact. Yesterday, one of the crew members literally defecated in her yard, by her new pond and covered it up with toilet paper, and dirt. They did not do a great job covering it up, because my mom found it when she went out to her pond.What can she do to address this issue and deal with the crew member that disrespected her by doing such an act?

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Ely

Counselor at Law

Juris Doctor

63,644 satisfied customers
Mechanic Problem: Late May 2016 took vehicle to transmission

Mechanic Problem:Late May 2016 took vehicle to transmission shop in Concord, NC. Was told I have a tranny problem that may be solved by installing a new oil cooler. I paid the $800 for the install but it didn't fix the tranny issue (initially).June: I went back to same shop to inform the initial repair didn't do the trick, so we ordered a new tranny ($5700 cost). It took the tranny like two weeks to arrive, but once it did I went back to the shop to inform my vehicle was no longer experiencing the problems which caused us to order the tranny. So I told them to send it back. The tranny never left the box, and I was more than happy to foot the cost of shipping and restocking. Well when it came time to refund my $5700, the shop said the tranny was programmed specifically for my Mercedes (2010 S550 4-Matic) and they had to charge me $1700 for the valve body & programming. I called 8 different tranny shops and they ALL said this was total b.s. and that any tranny returned not having been installed can be resold in a like model vehicle. My issue is the shop only refunding me like $3600 and not my full $5700. Do I have a case?

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

106,576 satisfied customers
We've been staying on a golf resort this week. My husband

We've been staying on a golf resort this week. My husband took our 8 year old golfing. He was well dressed but a shirt without a collar.In the golf policy it stipulates "men" and "women" dress codes with did include a collared shirt.Under the section of "children" it states no child under 6 is to be on the course.In order for our son to play golf they told my husband he would have to purchase a golf shirt. In order to make their tee time, it would have to be purchased there at the cost of $50.We have spoke to the golf manager who has told us its policy is all players have to have collared shirt which is not anywhere in their policy.What advice can you provide to assist in resolving this situationHere is the written policy they have onlineDress Code PolicyMen: Shirts must be worn at all times and collars are required. Tank tops and athletic attire are not permitted.Women: Backless & bare midriff garments are not permitted.All players: short shorts, cutoffs & metal spikes and athletic cleats are prohibited.Call Back Waiting ListNo tee times available when you call? Ask about our call back waiting list. Our staff will take your name, phone number and size of group and you will be called when a time becomes available.Check InGolfers must check in with the golf shop in the Clubhouse prior to play and are to have a dated valid greens fee or greens fee w/cart receipt in their possession at all times while on the golf course.All players must have their own bag and set of clubs. Need to rent clubs? Ask for details at the Pro Shop, or call(###) ###-####to reserve equipment in advance.All play is to begin on the #1 tee unless instructed otherwise by golf shop personnel or starter.If you are late, or have fewer than the original reserved number of players you are subject to loss of tee time and placement on standby list. Groups may avoid displacement by paying for the balance of the reserved group in advance.Pace of Play PolicyAll groups are expected to maintain a pace of play of 4:30 or less. Groups not maintaining this pace and losing position with the group immediately in front of them may be required to pick up and resume their original position. Groups not able to maintain pace after being moved up will forfeit the balance of their round. It is the responsibility of each individual and each group to maintain this pace of play, there are no refunds or rain checks issued for any holes or portions of holes missed when group is required by course personnel to resume their original position.ReservationsReservations will be taken 5 days in advance for members and 2 days in advance for non-members. Phone(###) ###-####or email***@******.*** to book tee times.Reservations will be taken for up to four groups of players. Twosomes & threesome reservations are required to pair up with an existing reservation if applicable.Credit Card GuaranteeTee times require a valid credit card number as a guarantee. Golfers not honoring their reservations will be charged for each unused tee time at the full green fee rate, plus tax for each guaranteed player. Groups which are short players will be charged for all missing players unless filled by the course from the standby list. This fee is applicable to all no shows, members & daily fee players.Cancellations of Guaranteed Tee TimesCancellations shall be made 24 hours in advance. Cancellations received within the 24 hour period will be charged depending on the resale of that tee time. Players not canceling will be charged the prevailing green fee rate for each reserved player that does not show up. A cancellation number will be issued on all cancellations of guaranteed tee times and is required to contest charges.Rain Check PolicyPlayers are expected to continue play during rain and/or drizzle.All players requesting a rain check may be required to wait up to an hour after check-in to determine if course conditions will improve. A rain check may be issued only if the golf course superintendent or golf operations manager deems the course unplayable.When the unplayable decision has been made, players are required to report to the golf shop so their time can be registered.Rain checks are issued depending on the number of holes played: 1-4 holes the customer receives an 18-hole rain check; 4-13 holes the customer receives a 9 hole rain check; 14 or more holes do not qualify for a rain check.18-hole rain checks are valued at the rate that you were charged prior to teeing off.9-hole rain checks are valued at the twilight rate (off season vs. peak season).Any rain check can be applied towards greens fees of equal or greater value. There will be no cash refunds if rain check is used for lesser value.Rain checks are non-transferable and non-replaceable.Rain checks are only redeemable for greens fees and cart fees, and hold no cash value.Rain checks expire 30 days after date issued.Rain checks may only be redeemed one at a time.Frost Delay PolicyFollowing the delay, tee times will go at the scheduled time. Groups not present at appointed time become standby players only.Group SizeTwenty or more players are considered a group—contact group sales at(###) ###-####for more information.Food and BeverageAll food and beverages must be purchased from the course. The introduction of food and beverages to the golf course and grounds is prohibited.ChildrenChildren under six are not permitted on the golf course or driving range at any time.Range BallsPossession and/or use of range balls on the golf course is prohibited. Violators may be removed from the golf course without compensation for unused green fee/cart fees.

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legalgems

Juris Doctorate

13,456 satisfied customers
I am a resident of DC. I have had an intake appointment

I am a resident of Washington DC. I have had an intake appointment for legal assistance. They are currently on vacation for the next three weeks. I asked them what should I do if the company should call me in the mean time. The intake evaluater said that it was extremely unlikely that they would callback. Well, now they are calling constantly, I don't know if I should ignore their calls or take them (and what should I say if I should take the call?)Please adviseI bought an Easy Rest Bed; my problem is with the salesman. I originally wanted to put down $1300 and have a 2-year contract. He said it was easier for us if we only put down $150 with a 48-month contract (Then we wouldn't have to struggle). I signed the contract not understanding what an article 78 loan was, until I made my 1st payment of $2500. My balance remained just short of $6000 dollars. I have a very credit score I would have been able to get much more reasonable payment optionsI called customer service and learned that 48 months of interest was placed on my balance upfront, Therefore; extremely high interest is paid first before the principle. I know that I signed the contract; however the salesman was dishonest and this can't be legal. At the very least the contract should be amended to my original requestI called the company back and explained the situation. I told them that I was willing to make another payment of $1300 to be paid directly toward the principle and switch to a 2-year contract. The supervisor said, “the salesperson is an independent contractor and you signed a contract.” I said he still works for you and he was deceptive. If he does not work for you why then why were no other financial options made available to me other than to pay the full balance upon delivery? The supervisor said they don't make changes but that they would get back to me next week just the same.The contract says that disputes are settled in arbitration governed by the laws of the state where purchased. I believe this is a predatory loan. I should have been offered a better contract or at the very least the contract should

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Law Educator, Esq.

Attorney At Law

Doctoral Degree

106,576 satisfied customers
Purchased a used car 2006 Jeep Grand Cherokee, Used car

Purchased a used car for 4900 2006 Jeep Grand Cherokee, Used car dealer said it runs great and allowed us around the block test drive. It started making noises within 2 days , took for an oil change and noise got worse, 1 week engine / motor seized up and over 5000.00 to repair. Used Car dealer says too bad. It was sold as is no warranty is there not at least a 10 day or 30 day warranty? Do we have any recourse?

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Albert Marmero

Juris Doctorate

322 satisfied customers
My question is if my brother in law can legally take any

Hi,My question is if my brother in law can legally take any action under the following circumstances which I'll put in bullet points:-Brother in law, Tom, works in Immigration. We don't really get along together.-Sometime last year he approached me for help with creating a website for a chapter for Fraternity of Police website.-everything is documented via email or chat correspondence with Tom from this point on as he is in NY and I am in California.-He said most developers were charging him 2000 dollars or more to make. Since he was family, I told him I'll get a basic frame work of the website to him. No written contracts or agreements or payments. He bought a private domain (non-government), sent me his login and password ***** told me in the email to put things up.-I made a website and uploaded privately first to my own domain (where it's still up) to show him what it looks like. When he was satisfied, I uploaded to his server that he provided the links of.-Recently again, we had an ugly fallout, I took it down.- Now he is threating to sue me. He has no evidence if I took it down or not. Here are the final exchanges before I blocked him:Tom: You took it down didn't you? I don't care what you have time for, if you took it down you have broken the law. You forget that it is for a police club and I am going to inform the president of the club that you shut it down and if there is any legal recourse against you. You don't want me to text you? Change your number then. I will also inform our attorneys for the club. I want it back up in 24 hours.I am also going to inform the host that our website has been hacked by you.Me: Don't bark. Ill sue you for harassment. Do not threaten me about the police. I don't think its very lawful. I am blocking your number.Tom: Go ahead and it's not a threat. What do you know about law? Try to sue me!!!!!-Again, I have everything documented that he voluntarily gave me his password ***** told me to do it, did not pay anything, no contract etc.

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Legalease

Attorney At Law

Doctor of Law w/ highest honors

14,904 satisfied customers
My daughter graduate Dec. 2014 and in June 2015 consolidated

My daughter graduate Dec. 2014 and in June 2015 consolidated all her Federal loans (140K) with SOFI now paying $800+ a month. We are getting a lot of phone calls about her possibly moving her loans to something that would allow her to pay less per month and after 120 months get loan forgiveness. She is an RN working for Baylor Hospital. Is this REAL? she wants to do the right thing by paying her debit but if she really would qualify for this forgiveness it would be a great burden off her shoulders. But we don't want some scam deal.

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Delta-Lawyer

Doctoral Degree

6,072 satisfied customers
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