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Recent Aspect Ratio questions

My vizio is stuck in wide mode, Don't know the age, at least

My vizio is stuck in wide modeJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: Don't know the age, at least a few years, but the model is vu32l hdtv10aJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The TV menu works fine unless the Wide option is highlighted, which causes the words Not Available to appear on the bottom of the menu. I've checked most of the inputsJA: How long has this been an issue? What happened right before this popped up?Customer: This has been an issue since I started using the tv about 6 months ago. I moved right before then, but it was a tv that wasn't used all that much before the move, so I don't know how long its been going onJA: Anything else you want the TV expert to know before I connect you?Customer: Um, not really, but as I'm a poor college student, is this free or do I have to pay?JA: The TV Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost.Customer: ABout how much would it be?JA: It's only $5 .Customer: Sure, go ahead and connect me

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

18,168 satisfied customers
Something happened and now my picture is too big for my tv

Hi,something happened and now my picture is too big for my tv screen. some keypads aren't fully on the screen.

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Jack

technician

factory trained engineer

14,008 satisfied customers
I have a Sony Bravia Xperia-49x830c and all of my HD

I have a Sony Bravia Xperia-49x830c and all of my HD channels are too wide it cuts off scores to games but the SD channels fit the screen fineJA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: Sony xbr-49x830c Since we got it a year agoJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: We only have the cable input But when watching standard tv channels it fits the screenJA: How long has this been an issue? What happened right before this popped up?Customer: Forever Do you know how to fix itJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Jack

technician

factory trained engineer

14,008 satisfied customers
I have 55 in 1080p 60hz led tv..... the picture is much

I have 55 in 1080p 60hz led tv..... the picture is much smaller then the TV.. how do I make it bigger?JA: Just to clarify, what's the LED television's exact make and model?Customer: Ns-48D510Na17JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Have not tried machu things... looked through menu but couldn't find what I thought I wad looking forJA: How long has this been an issue? What happened right before this popped up?Customer: I just bought tv an hour ago... it's newJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

10,286 satisfied customers
I can't set in the antena the menue dose not give me the

I can't set in the antena the menue dose not give me the option to set it up. What can I do?JA: What's the model number of your TV? How old is it?Customer: 32LD320H-UA about 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes It works and no only with anntena.JA: How long has this been an issue? What happened right before this popped up?Customer: Just yesterday that I tried to do it and it just said no signalJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Shahid

Owner of Repair Shop

High School or GED

15,856 satisfied customers
I can't adjust the picture size to the correct size. Zoom 1

I can't adjust the picture size to the correct size. Zoom 1 and Zoom 2 are not highlighted like screen fit, wide fit 16:9. My screen will not show the entire screen. How can I fix this?JA: What's the model number of your TV? How old is it?Customer: 62" Plasma 3-4 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes, noJA: How long has this been an issue? What happened right before this popped up?Customer: 2 weeks. I'm not sure how it changed or what happened. no new component's added.JA: Anything else you want the TV expert to know before I connect you?Customer: no

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Jack

technician

factory trained engineer

14,008 satisfied customers
My wife touched something on the remote and now the screen

My wife touched something on the remote and now the screen cuts off the info on the far left side (channel numbers). I thing the screen size was increased?JA: What's the model number of your TV? How old is it?Customer: Model: LS32C540P2DXZA Version CN05JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: YesJA: How long has this been an issue? What happened right before this popped up?Customer: Dont know for sure. My wife mostly uses it.JA: Anything else you want the TV expert to know before I connect you?Customer: I think the screen size is too large, maybe

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Jack

technician

factory trained engineer

14,008 satisfied customers
For some reason the picture just got bigger. Trying to watch

HiJA: Hi. What is your issue regarding?Customer: For some reason the picture just got bigger. Trying to watch football and the outer edges of the picture is bigger then the tvJA: What's the make and model of your tv? Have you had any issues with the picture before?Customer: TMAN-AO49WJZZ...AquasJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works. What do mean by sourcesJA: How long has this been an issue? What happened right before this popped up?Customer: A couple of days. Nothing happenedJA: Anything else you want the TV expert to know before I connect you?Customer: Not that I know of What is the charge

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Jack

technician

factory trained engineer

14,008 satisfied customers
Hiiiiii! I lost the remote for our four or five year old

Hiiiiii!I lost the remote for our four or five year old VizioIt is:XVT 3D 554 SVI want to change the aspect ratioCan you please help me?Jeanie

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

40,190 satisfied customers
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