Join the 9 million people who found a smarter way to get Expert help

Recent Aspect Ratio questions

The audio on my sylvania tv stopped working. after years of

the audio on my sylvania tv stopped working. after years of trouble free use, we turned it on and there was no sound. the volume bar still works and the mute button has no effect. any suggestions?

Read more

Jack

technician

factory trained engineer

star-full
11,754 satisfied customers
I turned on my Olevia 32" this am and the screen is not

I turned on my Olevia 32 " this am and the screen is not centered anymore. It's down 1/3 of the way on the screen and to the right 1/4 of the screen as well. I tried the aspect ratio button several times and could not get it re centered. Any ideas?

Read more

Nathan

Bachelors of Science

star-full
30,864 satisfied customers
WE HAVE A 45" LG SET THAT I GOT POROBABLY SIX OR SEVEN YEARS

HELLOWE HAVE A 45" LG SET THAT I GOT POROBABLY SIX OR SEVEN YEARS AGOAND THE PICTURE IS GETTING SMALLER EACH DAY. I HAVE TRIED TO GET TO THE "SCREEN" SETTING ON THE REMOTE TO ADJUST IYT, BUT IT WILL NOT ALLOW ME TO OPEN THAT. AM I MISSING SOMETHING OR IS THE TV POOPING OUT?

Read more

Jason Jones

AAS Information Technology

star-full
19,530 satisfied customers
My Sharp TV is about 10 year old. The picture setting seems

My Sharp TV is about 10 year old. The picture setting seems to be locked. I have it set on dot to dot but it appears to be locked in the Stretch mode. Is there a way of re-setting so I can get the Dot to Dot view mode back?

Read more

Jack

technician

factory trained engineer

star-full
11,754 satisfied customers
I have an LG smart tv that I purchased in fall of 2015 at

I have an LG smart tv that I purchased in fall of 2015 at Walmart in Enid OK where I live. It is 48 inches wide. I use Sudden Link cable. I only use my tv to watch tv, Netflix& Amazon & cable channels. I am not very tech savvy. I am 67 years old. I have two issues I'd like to have resolved. First- when there are captions for foreign fils or to help me understand speech the captions are below the edge of the screen so I can't read them. Second issue - even though my tv is supposed to be a super high def tv my local tv network channels don't appear to be in high def. Can you help me resolve these two issues? Thank you so much. Mary Carlile

Read more

Jack

technician

factory trained engineer

star-full
11,754 satisfied customers
I purchased an ACER projector c120, and it doesn't seem to

Hi, I purchased an ACER projector c120, and it doesn't seem to work completely with my Netflix. Everything seems to show up on the projector just fine, except for the actual Netflix video. The time bar at the bottom of the screen, the curser, the loading symbols for both the curser and for Netflix and even the subtitles seem to show up just fine on the projector, but it's the actually video that doesn't show up at all. Do you know anything that might help

Read more

Nathan

Bachelors of Science

star-full
30,864 satisfied customers
FXZA 32 inch Samsung LED TV, recently the picture is larger

For my FXZA 32 inch Samsung LED TV, recently the picture is larger than the screen. I have tried finding a way to reduce the size of the picture to fit the screen and have come up short. Any advice or auggestions would be appreciated.Dave FMichigan

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

star-full
16,584 satisfied customers
I have a hdtv (vizio), but i can't get hd to work, about a

i have a hdtv (vizio), but i can't get hd to workJA: Can you guesstimate how old your Vizio is? And just to clarify, what's the exact model?Customer: about a month old. D-series, 39 inchJA: What troubleshooting have you tried?Customer: went to tv settings but can't find a way to change the feed.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: nopeJA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.

Read more

Dan

Broadcast Engineer

Bachelor's Degree

star-full
2,012 satisfied customers
I have had a Sharp Aquos a few years and it has been

I have had a Sharp Aquos for quite a few years and it has been excellent.As my hearing has begun to weaken, i rely more on subtitles when they are available. Sometimes I can only see the top line which means that I am only getting part of the dialogue. Is there any way by which i can raise the subtitles or even the whole picture?

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

star-full
16,584 satisfied customers
View more tv questions
In The News