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Recent Aspect Ratio questions

Lost edges on my screen in every aspect mode on large screen

Lost edges on my screen in every aspect mode on large screen led lg tv tried just scan but no changeJA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: No tv is 5 years old using component input it it suddenly changed this weekJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Only have component as hdmi inputs were damaged some years ago we think by power surgeJA: How long has this been an issue? What happened right before this popped up?Customer: Nothing noticed and tv remote works fine but if I change aspect nothing changes all titles are lost left and rightJA: Anything else you want the TV expert to know before I connect you?Customer: Nope

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Jack

technician

factory trained engineer

15,046 satisfied customers
I can't seem to change the aspect ratio to work correctly

I can't seem to change the aspect ratio to work correctly with my Xbox One.JA: What's the model number of your TV? How old is it?Customer: JVC LT-55UE76 got it in NovemberJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes the menu works, I can only change the aspect mode between 2 options Wide and Normal, and neither help with the Xbox OneJA: How long has this been an issue? What happened right before this popped up?Customer: Since I bought the TVJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Pete

Engineer

Bachelor's Degree

10,768 satisfied customers
Bernard. I have a sharp Tv LCD, I ordered a movie and the

Hi Bernard.I have a sharp Tv LCD , I ordered a movie and the sctreen is half the size that it has to be. How can I enlarge the screen?

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Jack

technician

factory trained engineer

15,046 satisfied customers
The picture has gotten very dark. It is the same on HD and

The picture has gotten very dark. It is the same on HD and standardJA: What's the model number of your TV? How old is it?Customer: Where can I find the model numberJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: The tv menu worksJA: How long has this been an issue? What happened right before this popped up?Customer: It seem to have gradually happened over 2 weeksJA: Anything else you want the TV expert to know before I connect you?Customer: No

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Jack

technician

factory trained engineer

15,046 satisfied customers
There is a person here? It's some kind of Sony Bravia. Hold

There is a person here?JA: What's the model number of your TV? How old is it?Customer: It's some kind of Sony Bravia. Hold onJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: What happened is that I was trying to change the aspect ration. I hit the channel button by mistake and now I have no TV Aspect ration, not rationJA: How long has this been an issue? What happened right before this popped up?Customer: Just happened I have tried using auto setup but that does nothingJA: Anything else you want the TV expert to know before I connect you?Customer: What kind of site is this? i just ended up here through google

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,616 satisfied customers
My 19 month old got a hold of the remote. Now the pic is so

My 19 month old got a hold of the remote. Now the pic is so large I can't get the menu. I found the aspect button on the remote, push it and "stretch", "zoom", and "normal" boxes came up but it wouldn't change anything.JA: What's the make and model of your TV? And is the remote the same, universal, or for another device?Customer: it's a TWC remote antion tvJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV menu works and the only inputs anything I can find is in set up and then to rename it's a Hitachi 65" projection TVJA: How long has this been an issue? What happened right before this popped up?Customer: it was great until the baby got the remote it started todayJA: Anything else you want the TV expert to know before I connect you?Customer: no, that's it

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,616 satisfied customers
My picture is too big for the creen. Stuff is lost on the

My picture is too big for the creen. Stuff is lost on the sides and top AND BOTTOM. hOW DO i SHRINK THE PICTURE to fit the screen size?JA: What's the model number of your TV? How old is it?Customer: going upstairs to check model. be right backJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: tv menu works, but selecting different picture aspect ratios does not solve the problem. Only makes people look fatter.JA: How long has this been an issue? What happened right before this popped up?Customer: I have been noticing this for over a year now, but have been too lazy until now to try to do anything about it.JA: Anything else you want the TV expert to know before I connect you?Customer: just let me get the model number...

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,616 satisfied customers
The picture is too big for the screen and I cannot size it

The picture is too big for the screen and I cannot size it correctlyJA: What's the model number of your TV? How old is it?Customer: Panasonic TH-42PX60U. Not sure of the age but I would say 10 years.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu worksJA: How long has this been an issue? What happened right before this popped up?Customer: This happen a few years back and I did something to re-size the picture. It has been this way for a while, just have not had the time to deal with itJA: Anything else you want the TV expert to know before I connect you?Customer: No, that is it

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,086 satisfied customers
KDL-52XBR4 has a vertical line on screen about 4 inches in

KDL-52XBR4 has a vertical line on screen about 4 inches in on both sidesJA: What's the model number of your TV? How old is it?Customer: KDL-52XBR4 10 yearsJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes and yesJA: How long has this been an issue? What happened right before this popped up?Customer: 2 months. Noticed after switching from Xfinity to AT&T/DirectTVJA: Anything else you want the TV expert to know before I connect you?Customer: All else is fine

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

42,616 satisfied customers
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