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Recent Aspect Ratio questions

I was holding my remote when suddenly the screen expanded

I was holding my remote when suddenly the screen expanded horizontally slightly so that I cannot see the left and right edges now. It is a 27" TruFlat table top model. Can you tell me how to shrink the horizontal back down? Thanks.JA: How long has this been going on?Customer: Happened about a week ago and I am just now trying to fix.JA: What troubleshooting have you tried?Customer: Turn off/on, reset Direct Tv, push "input" button on remote. looked under MENU button but found nothing.JA: What's the make and model of your television? And is the remote the same, universal, or for another device?Customer: I don't know the make and model. The remote is just for the Tv.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: Not that I can think of.

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

16,822 satisfied customers
I have a Bravia television. The picture is too large for the

I have a Bravia television. The picture is too large for the screen and I am unable to adjust it.

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Jack

technician

factory trained engineer

12,382 satisfied customers
I own a Sharp LC-52D82U LC TV. Yesterday, it suddenly

I own a Sharp LC-52D82U LC TV. Yesterday, it suddenly started cutting off the top, bottom and sides of the picture, and becames much less sharp in terms of image quality.Checked to make sure cables were tight (OK), phoned Cogeco to make sure everything was OK on their end (OK), and checked all the settings on the Sharp remote (dot-by-dot) OK.Problem looks much like picture is in zoom mode (its not) and zoom mode still works.Any ideas???

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Jack

technician

factory trained engineer

12,382 satisfied customers
Edges are being cut off. we unplug and leave overnight and

Hi edges are being cut off. we unplug and leave overnight and it works for a short period of time but goes right back to cutting off all sidesJA: How long has this been going on?Customer: since we got the tv in JuneJA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: vizio 50". Model d50u-d1. Brand new in June of this yearJA: What troubleshooting have you tried?Customer: leaving it off overnight will fix it for a short period of time. tried all the picture sizing and that does not workJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: How much does this cost?JA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.Customer: ok

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Jack

technician

factory trained engineer

12,382 satisfied customers
The audio on my sylvania tv stopped working. after years of

the audio on my sylvania tv stopped working. after years of trouble free use, we turned it on and there was no sound. the volume bar still works and the mute button has no effect. any suggestions?

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Jack

technician

factory trained engineer

12,382 satisfied customers
I turned on my Olevia 32" this am and the screen is not

I turned on my Olevia 32 " this am and the screen is not centered anymore. It's down 1/3 of the way on the screen and to the right 1/4 of the screen as well. I tried the aspect ratio button several times and could not get it re centered. Any ideas?

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Nathan

Bachelors of Science

31,720 satisfied customers
WE HAVE A 45" LG SET THAT I GOT POROBABLY SIX OR SEVEN YEARS

HELLOWE HAVE A 45" LG SET THAT I GOT POROBABLY SIX OR SEVEN YEARS AGOAND THE PICTURE IS GETTING SMALLER EACH DAY. I HAVE TRIED TO GET TO THE "SCREEN" SETTING ON THE REMOTE TO ADJUST IYT, BUT IT WILL NOT ALLOW ME TO OPEN THAT. AM I MISSING SOMETHING OR IS THE TV POOPING OUT?

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Jason Jones

AAS Information Technology

19,818 satisfied customers
My Sharp TV is about 10 year old. The picture setting seems

My Sharp TV is about 10 year old. The picture setting seems to be locked. I have it set on dot to dot but it appears to be locked in the Stretch mode. Is there a way of re-setting so I can get the Dot to Dot view mode back?

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Jack

technician

factory trained engineer

12,382 satisfied customers
I have an LG smart tv that I purchased in fall of 2015 at

I have an LG smart tv that I purchased in fall of 2015 at Walmart in Enid OK where I live. It is 48 inches wide. I use Sudden Link cable. I only use my tv to watch tv, Netflix& Amazon & cable channels. I am not very tech savvy. I am 67 years old. I have two issues I'd like to have resolved. First- when there are captions for foreign fils or to help me understand speech the captions are below the edge of the screen so I can't read them. Second issue - even though my tv is supposed to be a super high def tv my local tv network channels don't appear to be in high def. Can you help me resolve these two issues? Thank you so much. Mary Carlile

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Jack

technician

factory trained engineer

12,382 satisfied customers
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