Join the 9 million people who found a smarter way to get Expert help

Recent Appliance questions

My Whirlpool Duet Dryer W10477028A keeps stopping and

My Whirlpool Duet Dryer W10477028A keeps stopping and diplays F 70JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: It was purchased in 2013JA: Do you plan on doing the work yourself?Customer: If I canJA: Anything else we should know to help you best?Customer: Nope

Read more

Tyler Z.

Appliance Technician

Bachelor's Degree

75,508 satisfied customers
You're a live person? Really? Just today, ARe you a real

You're a live person?JA: I'm the Appliance Technician's Assistant. I work with them to help customers like you.Customer: Really?JA: I'll do all I can to help. How long have you been dealing with this?Customer: Just todayJA: Do you plan on doing the work yourself?Customer: ARe you a real person?JA: I'm an assistant to the Appliance Technician. I work with them to help customers like you.Customer: HOw can you help?JA: Anything else we should know to help you best?Customer: I have a GE Model JVM3670BF001 microwave that is no longer heatingJA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: Model JVM3670BF001

Read more

Joel Swenson

High School or GED

4,686 satisfied customers
I am pleased with my Whirlpool Gas Range. I have recently

I am pleased with my Whirlpool Gas Range. I have recently chipped the surface of the range (about the size of a dime) Is there a paint or filler that I could use to apply to the service.JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: Approximately 1 year Model GW397LXUS05 Serial DO4262908JA: Do you plan on doing the work yourself?Customer: If possible or if necessary I would call a service representativeJA: Anything else we should know to help you best?Customer: Who would I contact for service....Just my regular service re. or someone thru Whirlpool At the present time I cannot afford a whole new top

Read more

Joel Swenson

High School or GED

4,686 satisfied customers
PLEASE HELP!!!! We are currently renting and we have a

PLEASE HELP!!!! We are currently renting and we have a Tappan oven...the stove top works but the oven does NOT! We have contacted our landlord but he is taking to long to give us any answers! It's been 2 weeks almost 3 now. Please help me as to what it might be so we can try to fix it ourselves! Thank you.Model number: TEF351EWP

Read more

Kelly

Owner/Technician

High School or GED

34,496 satisfied customers
Having an issue with a front load washing machine...agitates

having an issue with a front load washing machine...agitates but won't spinJA: What's the make and model of your washing machine? And can you guesstimate how old it is?Customer: model wfw9050xw00 ~5 years oldJA: Do you plan on doing the work yourself?Customer: yep if I canJA: Anything else we should know to help you best?Customer: nope

Read more

Whrlp Master Tech

Vocational, Technical or Trade Scho

11,356 satisfied customers
My maytag a212 will fill and agitate but will keep agitating

My maytag a212 will fill and agitate but will keep agitating instead of shifting to spin and does the same in the rinse cycle . you can shut it off and turn back on when you hear the timer click at the end of the agitate cycle and it will shift to the spin cycle. Is this fixable and is the part available

Read more

Whrlp Master Tech

Vocational, Technical or Trade Scho

11,356 satisfied customers
I have a maytag bottom freezer refrigerator that is running

I have a maytag bottom freezer refrigerator that is running frequently. I just cleaned the coils back and bottom three weeks ago. Both fridge and freezer are normal tempsJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: 11 years +/- MBF2256HEBJA: Do you plan on doing the work yourself?Customer: dependsJA: Anything else we should know to help you best?Customer: Seems to be working fine othewise--no leaking

Read more

Kelly

Owner/Technician

High School or GED

34,496 satisfied customers
My Maytag model CWE5800aCE top oven won't heat. I've

My Maytag model CWE5800aCE top oven won't heat. I've replaced the bake element but it still doesn't work. I think I need to replace the heat sensor. Do I need to remove it from the cabinet to do so?JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: I have no idea how old it is. It was in the house when we purchased it 3 years ago. The model is CWE5800ACEJA: Do you plan on doing the work yourself?Customer: Yes, if I canJA: Anything else we should know to help you best?Customer: No

Read more

Kelly

Owner/Technician

High School or GED

34,496 satisfied customers
The automatic door lock on my GE oven will not retract after

The automatic door lock on my GE oven will not retract after the oven was cleaned.JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?Customer: Its Model JKP18. I'm not sure how old it is. It was here when I moved in 7 years ago.JA: Do you plan on doing the work yourself?Customer: if possibleJA: Anything else we should know to help you best?Customer: The oven has remained in clean mode. I was able to open the door but can't use the oven because the "door locked" message is still on.

Read more

Engineer-Tech

Bachelor's in Electrical Engineering Technology

866 satisfied customers
View more appliance questions
In The News