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Recent Appliance questions

Just noticed I had an error code on the front of my

Just noticed I had an error code on the front of my dishwasher OU. What does that mean?JA: Just to clarify, what's the make and model of your dishwasher? And have you run a diagnostic test cycle?Customer: Frigidaire Model FGHJA: Do you plan on doing the work yourself?Customer: FGHE2433KBOJA: Anything else we should know to help you best?Customer: FGHD2433KB0

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Tyler Z.

Appliance Technician

Bachelor's Degree

78,122 satisfied customers
My refreigerator may have just died. Water dispenser light

My refreigerator may have just died. Water dispenser light is flickering, and nothing lights up when the doors are opened. Don't usually hear it running, but it's not running now.JA: What's the make and model of the fridge? And can you guesstimate how old is it?Customer: Samsung model with the bottom freezer drawer. Bought it about 7 years ago. Not sure the model.JA: Do you plan on doing the work yourself?Customer: Yes, if possibleJA: Anything else we should know to help you best?Customer: It has 2 ice makers, and the in door ice and water dispenser if that helps

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
Maytag 2000 frontloader loader wont drain, hose has been

maytag 2000 frontloader loader wont drain, hose has been checked t is clear. washer stops and I get E f9 promptJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: checking maytag 2000 series...probably 12 years old. tried rinse cycle but again got E1 F9 notice after it stoppedJA: Do you plan on doing the work yourself?Customer: Id love to try if its just a clogged drain pumpJA: Anything else we should know to help you best?Customer: well I dont know where the pump is

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
I have a maytag refrigerator that that the ice door in the

I have a maytag refrigerator that that the ice door in the left door is popping open and closed and the lights on the front panel are blinking/flashingJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: roughly 13 years old model number MFI2568AESJA: Do you plan on doing the work yourself?Customer: if I can...JA: Anything else we should know to help you best?Customer: no not sure how to sole the problem... I unplugged it a while a go and it stopped but started again...

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
We have a Whirlpool Gold Series dishwasher Model #

We have a Whirlpool Gold Series dishwasher Model # WDT720PADM2. It won't start, none of the lights go on, etc.... it seems to be dead? I unplugged the dishwasher and made sure that the out let works, so its not that ........... Is there a reset button?JA: Can you guesstimate how old your Whirlpool is? And just to clarify, what's the exact model?Customer: We bought the house a little over a year ago, so I am not sure how old it is if i had to guess, it is less than 5 years old. the Model # is WDT 720PADM2JA: Do you plan on doing the work yourself?Customer: Only if it is relatively easyJA: Anything else we should know to help you best?Customer: No

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
Jenn-Air refrigerator drawer that used to have an automatic

jenn-Air refrigerator drawer that used to have an automatic close feature that helped ensure the drawer completely closed when shutting it. It is now not working. Is there a button i don't know about to turn this back on or will it need someone to come out and work on it? We live in a small rural town and don't have anyone nearby to come repair it.JA: Can you guesstimate how old your Jenn-Air is? And just to clarify, what's the exact model?Customer: maybe 2-21/2 yearsJA: Do you plan on doing the work yourself?Customer: if it is any easy enough problem to resolveJA: Anything else we should know to help you best?Customer: what does the control lock button do?

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
Kenmore Oven model C970-555021 The oven LOC light is on and

Kenmore Oven model C970-555021The oven LOC light is on and the oven is not heating but I cannot cancel this situation which has been going on for over 4 hours.

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
Maytag washer mvwc200bwo, adds water at end of spin cycle, 3

maytag washer mvwc200bwo, adds water at end of spin cycleJA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?Customer: 3 yrs, maytag centennailJA: Do you plan on doing the work yourself?Customer: yes if possible, has a new control boardJA: Anything else we should know to help you best?Customer: not sure

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
I have a ge washer that only goes into pump mode when it is

I have a ge washer that only goes into pump mode when it is turned on.cannot put in diagnostic mode

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Kelly

Owner/Technician

High School or GED

35,906 satisfied customers
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