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Recent Antenna questions

I am trying to run a channe scan during set up and it only

I am trying to run a channe scan during set up and it only scan RF stations of which there are none found. Are there any other scans I can do?JA: How long has this been going on?Customer: It is a brand new tv and I have tried to scan 6 times and it is always the same. No channels. And the message "Please run channel scan" comes back on.JA: What's the exact make and model of your television? And how long has this been happening with the channels?Customer: Model ELEFW248JA: What troubleshooting have you tried?Customer: Just about everything and I can only get it to scan RF.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: Nope. That is it.

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Shahid

Owner of Repair Shop

High School or GED

14,810 satisfied customers
Closed caption is all over the place, but mostly in the

Closed caption is all over the place, but mostly in the middle od the screen. We have an LG TV. model #37LG60JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: it happens all the time. Why would unplugging the tv fix this?JA: What troubleshooting have you tried?Customer: Under Closed captions in the tv's menu, there are several options. i've tried a fewJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: no, that is my only complaint

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,366 satisfied customers
I am getting a dialog box as follows: please execute auto

I am getting a dialog box as follows: please execute auto channel scan first. I have done at least 5 scans and as soon as the scan is complete I get the box again. I have done a setup and after the scan it gives me the dialog box. I have reset.

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Shahid

Owner of Repair Shop

High School or GED

14,810 satisfied customers
I have lost the sound on my Sony Bravia TV. We shut it off

I have lost the sound on my Sony Bravia TV. We shut it off during a thunder storm and when we turned it back on, there was no sound. every thing else is working. The strange part is we have sound when we play a DVD. We have Direct TV.

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Jack

technician

factory trained engineer

12,310 satisfied customers
My Vizio TV all of a sudden stopped receiving WIFI signal.

My Vizio TV all of a sudden stopped receiving WIFI signal. Is there a possible reset? This TV is approximately three years old and we hardly use it.

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Jack

technician

factory trained engineer

12,310 satisfied customers
Widow neighbor lady asked me to look at her Samsung

Widow neighbor lady asked me to look at her Samsung modelun32j4000af flat screen tv which had lost all sound. After trying all the things with the remote , volume control, input, etc., I gave up. I know a little electronics but am not a technician. Any suggestions short of taking back off and testing components?

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

36,852 satisfied customers
Was working perfectly last night. this morning when we

was working perfectly last night. this morning when we turned it on we got the message that the data base is empty.JA: Just to clarify, what's the exact make and model of your machine?Customer: sharp aquos lc 32 L400XJA: What troubleshooting have you tried?Customer: going into dish/tv/radio. this is what we have tried whenwe have had any problem before. usually works. now it is saying the database is emptyJA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: don't think so thanks.

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Shahid

Owner of Repair Shop

High School or GED

14,810 satisfied customers
I have a 32" smart tv in my RV which is connected by HDMI to

I have a 32" smart tv in my RV which is connected by HDMI to a Jensen receiver. I have tried to play tv audio through receiver speakers but no sound. The DVD player on receiver plays through speakers but regular tv does not. The HDMI is hooked up through HDMI 2 (ARC). the tv shows the two are linked, but no sound

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Jack

technician

factory trained engineer

12,310 satisfied customers
I am searching for channels with DVB-T and it is stuck on

I am searching for channels with DVB-T and it is stuck on sorting out the channelsJA: Just to clarify, what's the make and model of your tv? And about how old is it?Customer: Sharp aquos LC-60LE652E and about 5 months oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: I can't move use anything other than the volume, can't turn it off.JA: How long has this been an issue? What happened right before this popped up?Customer: Ever since we lost the original controller when we moved to an other location.JA: Anything else you want the TV expert to know before I connect you?Customer: When it finished searching for channels, it started to sort out/organize the channels, been doing that for the past 40 minutes, I have no indication of progress and I can only use the volume button, I can't turn off the TV.

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Jack

technician

factory trained engineer

12,310 satisfied customers
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