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Recent Analog TV Problems questions

Just bought a new Samsung Smart TV and got it set up.

Just bought a new Samsung Smart TV and got it set up. Everything seems to be fine except the Source/input function does not work.JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: its out of the box new yesterdayJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: have not tried unplugging yet.JA: How long has this been an issue? What happened right before this popped up?Customer: This is brand new tv out of the box and the source button doesn't work just got TV yesterdayJA: Is there anything else important you think the TV Technician should know?Customer: no

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Jack

technician

factory trained engineer

15,530 satisfied customers
Had a close lightning strike yesterday, my cable tv went out

had a close lightning strike yesterday, my cable tv went out on both TV's with cable boxes connected to HDMI ports. Now nobne of the prts will work, but AV port is ok. One other LG tv in house without cable, HDMI port works fine. Cable tech checked both their boxes all ok. In fact, hooked the good tv HDMI to one of calbe boxes and it worked fine. What can I do short of buying neww TV's to replace 2 that are only a few yrs. old?JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: It has not happened b-4, and no I have not unplugged either tv.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Menu works, and yes, all HDMI ports are out. But AV ports still work on both TV's.JA: How long has this been an issue? What happened right before this popped up?Customer: Watching Cable normally, one close lightning strike yesterday afternoon, and immediately nothing. Cable tech just left, he suggested I contack LG. All 3 of our TV's are LG.JA: Is there anything else important you think the TV Technician should know?Customer: Both TV work with rabbit ear antennae, and calble boxes both work when plugged into the AV ports, but of course, no High def. now and a narrow picture.

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,578 satisfied customers
I'm trying to hook up my computer to my TV and it's not

I'm trying to hook up my computer to my TV and it's not working!JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: It's about 5 years old. I was able to watch thought my laptop. Not my new desk top.JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TV menu works and yes to second questionJA: How long has this been an issue? What happened right before this popped up?Customer: When I got my new Dell desk topJA: Is there anything else the TV Technician should be aware of?Customer: when I plug in to the HDMI plug all I get is no signel

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Dan

IT/Broadcast Engineer

Bachelor's Degree

3,266 satisfied customers
I have a 50" plasma smart TV approx. 3-4years old. Last

I have a 50" plasma smart TV approx. 3-4years old. Last night while watching it switch itself off and the red on/off light keeps flashing red. I have turned it off at the wall for a period with no change when turned back on. Do you think it can be fixed or isit a throw away?JA: Just to clarify, what's the exact make and model of your smart tv?Customer: Panasonic 50" plasma P50UT50AJA: How long has this been going on? What troubleshooting have you tried?Customer: Just last night approx. 10pmJA: Anything else you want the electronics expert to know before I connect you?Customer: I would like to know if it should simply be replace or fixed. I will need to buy a new one today.

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Jack

technician

factory trained engineer

15,530 satisfied customers
I have a model RLED5536-UHD. Can I hook up my Macbook Air to

I have a model RLED5536-UHD. Can I hook up my Macbook Air to this TV to show my slides?JA: What's the make and model of your tv, and can you guesstimate how old it is?Customer: it is a RCA purchased in 2016JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: yes the menu works but no PC indicationJA: How long has this been an issue? What happened right before this popped up?Customer: I have been trying to find out about this. My other TVs have a PC setting on the input designation, but this does not.JA: Is there anything else important you think the TV Technician should know?Customer: I don't think so

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
We have a 2-3 yr. old model UN32EH4003 and we are hooked up

We have a 2-3 yr. old model UN32EH4003 and we are hooked up withJA: What's the model number of your TV? How old is it?Customer: Bell Fibre and our problem is the is a pause in the talking???JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, menu works and the same problem is on all programsJA: How long has this been an issue? What happened right before this popped up?Customer: This started when we switched to Bell from expensive Rogers 8 months ago..JA: Is there anything else important you think the TV Technician should know?Customer: No

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Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

19,448 satisfied customers
I need to hook up my Samsung smart tv, it is a model

I need to hook up my Samsung smart tv, it is a model UN65MU800D2? I have Time Warner Coaxial cable outlet in the wall. The tv comes with a separate small black box and has various plugs. It also comes with a One Connect Mini Cable. I have connected the coax cable to the "ANT IN" plug in the small black box. I then connected the One Connect Mini cable to the small black box and ran it over and plugged it into the back of the TV. The picture is not good. I know from our other TVs that have the cable directly from the wall to the TVs that we get both digital and analog channels when we initially tuned those, so we get good picture quality. I must be doing something wrong on this install?? Should I be plugging the coax cable into another port on the black box by getting an adapter to change the end to a USB type fitting?JA: How old is your Samsung, and have you tried unplugging it and leaving it off for a few hours?Customer: Just bought it 3 weeks ago, no we have not tried this? Is it correct to plug the coax cable into the "ANT IN" plug?JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes and we were able to program and get channels but the picture is not the best.JA: How long has this been an issue? What happened right before this popped up?Customer: The picture quality was not good from the beginning, the first time we programmed it upon initially turning it on.JA: Is there anything else important you think the TV Technician should know?Customer: Not that I can think of.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
I have sound, but no picture, 5 years old, Nothing else

I have sound, but no pictureJA: What's the model number of your TV? How old is it?Customer: 5 years oldJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Nothing else appears. I did try menu, doesn't appear on screenJA: How long has this been an issue? What happened right before this popped up?Customer: Nothing, been working great until this eveningJA: Is there anything else the expert should be aware of?Customer: I can't think of anything else

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Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

11,578 satisfied customers
Channel clock auto set, it's one of those panasonic

channel clock auto setJA: What's the model number of your TV? How old is it?Customer: it's one of those panasonic projection tvsJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: TY-LA1500 is the model I think. I just can't get any vcrs or dvd players to work on it.JA: How long has this been an issue? What happened right before this popped up?Customer: well I just figured out how to reset the lamp timer but now it doesn't seem like the tv will recognize any device I attempt to connect to it.JA: Is there anything else the expert should be aware of?Customer: that's my issue right now.

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Aric

Owner/Operator of a custom AV company

Run A/V and repair business for over

43,814 satisfied customers
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