Join the 9 million people who found a smarter way to get Expert help

Recent consumer protection law questions

An attorney wants to depose a foreign national. To set up a

An attorney wants to depose a foreign national. To set up a deposition, the attorney contacted the deponet directly by mail. The deponet did not respond. Should the attorney have sent a letter of Rogatory to the Central Authority of the deponets country to request deposition in accordance with the Hague Convention? (the deponets' country is a member of the Hague Convention).From what I read, there are also restrictions in accordance with local (civil) law on the deponet responding directly to such an action. FRCP 30 has limited value as non parties are not subject to the subpoena power of the u.s. courts.1. If the attorney did not file proper service by using a letter of Rogatory, can he claim the deponet refused to respond?2. If the attorney was supposed to file a letter of Rogatory and contacted the deponet directly, are there any sanctions against his failure to follow proper legal protocols?

Read more

Law Educator, Esq.

Attorney At Law

Doctoral Degree

 
104,184 satisfied customers
My flight was about to be imminently delayed and I'd miss my

My flight was about to be imminently delayed and I'd miss my connecting flight. As I was working with the premium help desk ticketing agent on my telephone, I was searching in parallel and found an alternative flight on a partner airline. The ticketing agent said she couldn't reserve the seats for me because there were so few seats left, but instructed me that if possible, I should purchase it. She promised all fees and fare would be refunded later. I purchased the flight and now Delta is refusing to honor the agent's commitment. I have several emails and transcripts from my initial call proving the original agent's promise that all fare and fees would be refunded. What case should I make in small claims court?

Read more

Dwayne B.

Juris Doctor

 
33,796 satisfied customers
How can I get a refund from a flight that I did not make

How can I get a refund from a flight that I did not make it?I wasn't able to make it to the flight and I would like to open up a dispute. What are the ways for me to get the money back?

Read more

Samuel-II

Attorney

Doctoral Degree

 
31,226 satisfied customers
Hello my name is David,I joined an online dating site featuring foreign

Hello my name is David,I joined an online dating site featuring foreign woman.The cost was $1200 to join then other expenses added up to maybe $2300 or so.I made a connection with a woman through translated letters.I arranged my passport visa,and non refundable airline tickets.Then the owner of the agency requests I call him. 95% of our correspondence up to this point had been emails. He tells me my charge will be $300 per day while visiting and I am to tip the enterpretor $75 per day.Their website makes no mention of these charges whatsoever.However it does have a disclaimer that I agreed to not holding them liable...Would I have a case since they didn't disclose these fees?Thanks Dave

Read more

Zoey, JD

Doctoral Degree

 
28,200 satisfied customers
I bought an airline ticket days round trip to El

I bought an airline ticket for four days round trip to El Salvador Central America in Link Travel Agency. I needed to flight from LAX on Wednesday March2, 2016 returning Sunday March 06,2016. I had hotel reservation for 3 nights The hotel ws to send a Taxi to pick me up from the airport to the hotel. I was given an Itinerary with a different schedule. I was scheduled to live LAX on March 2,2016by Avianca AIrlines. returning April 06 2016. I did not notice the mistake until the day march 2,2016 the same day of my departure. I called Link travel and they told me that in order to correct the date of return I needed to pay $158.00 more I agreed and went to the agency to pay that amount. they gave me an Itinerary with the correct date. I went to the airport and the person checking my ticket told me there was no ticket for me the reservation was not show in their system. I asked if I could buy the ticket. they told me no. they did not have space for me. no ticket to sale to me. they suggested that I inquire in another airline going to my country that night. and suggested DElta Airlines I did. Delta informed me they only had one ticket. I charged it to my Discover card.for $1063 +tax approximately $100 ON March 7 after my return I called Link travel. Ms. Bera Portugal supervisor for LINk travel told me they will put it thru investigation to see the percentage of fault and who was going to pay what if Link travel or Avianca airlines after callin every day for a week . Ms Portugal told me that it would take approximately 15 days to see how I was going to receive my money. approximately on March 22,2016 I called Link travel and I was informed that Ms Beras and another supervisor Mr. Jose Cruz were in a meetin to leave a message and someone was going to call me No one call me and I call again. Ms Portugal had inform me that Link travel will only refund the additional $158.00 that I pay in order to get my return date. Avianca was going to leave my ticket open and give me a credit for $306.00 because I could reschedule my flight for next day. I paid $496.00 and no one gave me the option of change the trip for next day they send me to Delta airlines. Beside that. I had made reservations in a hotel and I had to pay for the time I scheduled+the taxi who waited for me to arrived for Avianca at the airport at 5:40AM I arrived in El Salvador at!PMfor Delta Airlines. I have been calling Link travel since yesterday and hs not been able to talk to MsPortugal

Read more

Attorney 1

Managing Attorney

 
3,352 satisfied customers
Is necessary to have travelers insurance traveling from Ghana

Is necessary to have travelers insurance traveling from Ghana to the USJA: The Consumer Protection Lawyer will need to help you with this. Have you consulted a lawyer yet?Customer: NoJA: Please give me a bit more information, so we can help you best.Customer: Just needed to know if it was nessaaryJA: Is there anything else important you think the Consumer Protection Lawyer should know?Customer: How much is the cost of that kind of insuranceJA: I'm not sure of the exact price, but there's only a $5 deposit. The rest of the price information will be on the page I send you to.Customer: Ok,what is the reason for that kind of insurance traveling from that countryJA: I'm sending you to a secure page on JustAnswer so you can place the $5 fully refundable deposit now. While you're filling out that form, I'll tell the Consumer Protection Lawyer about your situation and connect you two.

Read more

Zoey, JD

Doctoral Degree

 
28,200 satisfied customers
Dave, supposedly this female has passport and visa and bought

Dave, supposedly this female has passport and visa and bought an airline ticket but is say she is required to have 6,000 cash to travel, 3,000 if she has left the country before. Is this something you have heard of?JA: Thanks. Can you give me any more details about your issue?Customer: not really says it has something to do with if they are not picked up at there destination. If picked up they supposedly get that money backJA: OK got it. Last thing — Consumer Protection Lawyers generally expect a deposit of about $18 to help with your type of question (you only pay if satisfied). Now I'm going to take you to a page to place a secure deposit with JustAnswer. Don't worry, this chat is saved. After that, we will finish helping you.

Read more

Zoey, JD

Doctoral Degree

 
28,200 satisfied customers
I ve had a mileage program with one of the major airlines for

I ve had a mileage program with one of the major airlines for around 10 years. A few days ago, my miles got cancelled because of 18 months of inactivity. The amount is significant, over a hundred thousand miles. They have reduced rates for another 18 months to recredit them, but of course I feel it is unjust to have to pay. I dis get statements ,but there were no warnings of doing something about it, enrolling in a credit card or doing a small purchase would have sufficed to avoid this. I gues it's my responsibility. My questions are as follows:a) I think I was misled somewhat by every(monthly) statement that said I had xx thousand miles as lifetime miles(most of the miles). I thought this meant they did not expire. The airline explained(after the fact) that these miles count towards a possible million mile awards, but can be cancelled if the time without transaction activity is greater than allowed. Had I known this or better said understood this properly, I would have tried to avert this situation but I was under the impression most didn't expire. (I have had another program for over 20 yrs, someone may ask why didn't you learn from it, but I use it more and have had a credit card for years so less risk of this happening since the card gets charged every month as long as I have a balance). BTW, I was told by reps airline changed policy after a merger (before most miles did not expired)Back to main topic:Any grounds for arguing that I was misled into thinking I had lifetime miles?b)They(airline) offer as an alternative to try to get miles credit reinstated to try to put forward a hotel stay from hotel chains affiliated with them in the past year in order to avoid paying reinstatement. Making a long story short( I did about 5 or 6 calls to get all these statements, the airline is very confusing and reps give inconsistent versions-that;s why I asked for a supervisor at the end), since my hotel stays in the last year were credited to other benefits programs they were not eligible. I found one stay which is 15 month old. So I managed to talk to a supervisor (in the airline) who said that if that hotel chain credited me with the corresponding miles , it would be fine. I found this logical, but the sales reps (I talked to 4 in a day) all parrot the necessity for the year long period in spite of inactivity being 18 months (I hope the supervisor's interpretation will prevail-I got her name to quote her in future calls)An additional problem is that this same supervisor told me that a simple mile transfer from the hotel chain to the airline is not sufficient because they(hotel chain) would have to "credit the miles" directly. The hotel chain told me this was not possible because they either credit miles directly or convert points to miles. At this stage they can only convert points to miles, that is change from the hotel chain's reward program (based on points) to the airline (based on miles) because they can't retroactively credit miles directly when the hotel rewards program was already credited back when I did the original hotel stay.They (hotel chain)already did the transfer and they sent me the following:Thank you for your Club xxx Gold Points® redemption. Your order number is *****The Gold Points you redeemed will be converted into airline miles and sent to the airline yyy, at which time the airline is responsible for posting the mileage to your account.PointsRedeemedAirline Miles Frequent FlierNumberI'm afraid this will not be enough, because of what the supervisor said, what is the best line of reasoning with the airline?c)Lastly, can this issue be taken to a Consumer Protection Agency or worst case to a court, do you think this is advisable and.or realistic?Thanks

Read more

California Lawyer

Attorney

Post-Doctoral Degree

 
730 satisfied customers
Economy class ticket price to Delhi India is being sold by

Economy class ticket price to Delhi India is being sold by British Airways for over $3000.00. Same destination ticket is available on UNITED and Air India for about $1000.00.Why this huge difference, British Airways has newest planes and newest safety measures than Air India and UNITED? These three Airlines doesn't maintain same safety measures?

Read more

Phillips Esq.

Attorney

Juris Doctor

 
16,564 satisfied customers
View more consumer protection law questions

How JustAnswer Works

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Pay nothing to your Expert if you're not satisfied.

In The News