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Airline Issues and Complaints

Airline complaints happen every day due to complications that people have from dealing with airlines. Complaints range from airline fraud from corporations, lost baggage, horrible service, or even false advertisement. Some issues are handled through resolution with the company.

I believe that I was a part of an airline scam. I am seeking a 3700.00 refund, the difference in class fees I paid over 7,000 for the original tickets for two people. Where do I file the complaint in small claims court? Will I have to travel to show up for the hearing? I am really looking for my options and what is available to me for a solution. Since I have not been successful in dealing with them myself, they have only offered a 440.00 refund to my AMEX card, not sure where they came up with this amount.

The first thing to do is contact the FBI. They would have jurisdiction since this appears to be fraud committed over the internet. A lot of times a call from the FBI will help with the results that a person will want. A person can file where they placed the order, but some courts will require them to file where the company's home office is located. The rules about this are still being developed but most people start by trying to file where they were located when they placed the order. The person will have to be at the hearing regardless of where it is since it will be the one providing the evidence on which the court will base its judgment.

How can I get reimbursement or sue a Couples Resort in Jamaica? Or do I need to sue my travel agent

If there was a breach in performance, the person would sue the resort in question. The person would then want to seek to negotiate a refund and file a complaint through the agent, who could reach the resort and try to get this done or else both risk losing business and complaint to the department of consumer affairs; this method is usually given in order to avoid having to file for a civil lawsuit, which is expensive if the resort has no assets or presence in the US.

I bought some airline tickets on my credit card a month ago for my family and it appears that the airline went out of business. Who is responsible for the credit and charges. Also phone is disconnected?

The person can contact the credit card company and explain the situation that is going on. The company may or may not reimburse for the credit and charges. Also, the company has probably been bought out by another airline. If so then they will probably honor resolve the ticket issue.

I bought airline tickets for 7 people through Expedia.com on 2/6 for one segment of a long trip with many flights. On 2/17 I forgot that I had already purchased that leg and purchased it again. On 4/8 I realized the mistake and contacted Expedia. They talked to Alitalia to get a refund because of a duplicate ticket but were not able to. The amount is around $2,000. So I get no refund, no credit and I don't even get all of the seats since I paid for them because it's a duplicate ticket. Is there anything I can do?

The person will have to contact the airline to see if they will give back credit, due to the fact the airline have a no refund policy. If this was the buyer’s mistake, once the tickets are issued all the buyer can do is sell them if the terms on the ticket do not state that they are non-transferable.

JetBlue airline lost my checked luggage for a non-stop flight from Syracuse to Orlando on October 15th. Do I have any recourse to get them to address my real costs from this loss?

A person has to read their baggage claim ticket and airline ticket terms. Also, the conditions for any limitations of liability contained on those documents, which would bind the airline and that person in contract. The airline only has to compensate for the actual value of the luggage and content plus they have to pay you the amount of money you paid to check the bag.

Having the right information about airline complaints can help individuals deal with difficult situations and make the right decisions. Ask Experts about airline complaints and other related topics.

Ask a Consumer Protection Lawyer

Infolawyer
Infolawyer, Lawyer
Category: General
Satisfied Customers: 5920
Experience:  Licensed attorney helping individuals and businesses.
11313492
Type Your Consumer Protection Law Question Here...
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7 Consumer Protection Lawyers are Online Now

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Consumer Protection Lawyers are online & ready to help you now

Infolawyer
Lawyer
Satisfied Customers: 5518
Licensed attorney helping individuals and businesses.
Ely
Counselor at Law
Satisfied Customers: 2620
Private practice with focus on family, criminal, PI, consumer protection, and business consultation.
Law Pro
Lawyer
Satisfied Customers: 1711
20 years experience in consumer advocacy, debt collection violations, contracts, construction

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