How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
A new question is answered every 9 seconds

Ask a Consumer Protection Lawyer

Infolawyer
Infolawyer, Lawyer
Category: General
Satisfied Customers: 5839
Experience:  Licensed attorney helping individuals and businesses.
11313492
Type Your Consumer Protection Law Question Here...
characters left:
6 Consumer Protection Lawyers are Online Now

JustAnswer in the News:

 
 
 
Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.
 
 
 

What Customers are Saying:

 
 
 
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
< Last | Next >
  • Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help. Mary C. Freshfield, Liverpool, UK
  • This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!! Alex Los Angeles, CA
  • Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult. GP Hesperia, CA
  • I couldn't be more satisfied! This is the site I will always come to when I need a second opinion. Justin Kernersville, NC
  • Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around. Esther Woodstock, NY
  • Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know. Robin Elkton, Maryland
  • He answered my question promptly and gave me accurate, detailed information. If all of your experts are half as good, you have a great thing going here. Diane Dallas, TX
 
 
 

Airline Issues and Complaints

Airline complaints happen every day due to complications that people have from dealing with airlines. Complaints range from airline fraud from corporations, lost baggage, horrible service, or even false advertisement. Some issues are handled through resolution with the company.

I believe that I was a part of an airline scam. I am seeking a 3700.00 refund, the difference in class fees I paid over 7,000 for the original tickets for two people. Where do I file the complaint in small claims court? Will I have to travel to show up for the hearing? I am really looking for my options and what is available to me for a solution. Since I have not been successful in dealing with them myself, they have only offered a 440.00 refund to my AMEX card, not sure where they came up with this amount.

The first thing to do is contact the FBI. They would have jurisdiction since this appears to be fraud committed over the internet. A lot of times a call from the FBI will help with the results that a person will want. A person can file where they placed the order, but some courts will require them to file where the company's home office is located. The rules about this are still being developed but most people start by trying to file where they were located when they placed the order. The person will have to be at the hearing regardless of where it is since it will be the one providing the evidence on which the court will base its judgment.

How can I get reimbursement or sue a Couples Resort in Jamaica? Or do I need to sue my travel agent

If there was a breach in performance, the person would sue the resort in question. The person would then want to seek to negotiate a refund and file a complaint through the agent, who could reach the resort and try to get this done or else both risk losing business and complaint to the department of consumer affairs; this method is usually given in order to avoid having to file for a civil lawsuit, which is expensive if the resort has no assets or presence in the US.

I bought some airline tickets on my credit card a month ago for my family and it appears that the airline went out of business. Who is responsible for the credit and charges. Also phone is disconnected?

The person can contact the credit card company and explain the situation that is going on. The company may or may not reimburse for the credit and charges. Also, the company has probably been bought out by another airline. If so then they will probably honor resolve the ticket issue.

I bought airline tickets for 7 people through Expedia.com on 2/6 for one segment of a long trip with many flights. On 2/17 I forgot that I had already purchased that leg and purchased it again. On 4/8 I realized the mistake and contacted Expedia. They talked to Alitalia to get a refund because of a duplicate ticket but were not able to. The amount is around $2,000. So I get no refund, no credit and I don't even get all of the seats since I paid for them because it's a duplicate ticket. Is there anything I can do?

The person will have to contact the airline to see if they will give back credit, due to the fact the airline have a no refund policy. If this was the buyer’s mistake, once the tickets are issued all the buyer can do is sell them if the terms on the ticket do not state that they are non-transferable.

JetBlue airline lost my checked luggage for a non-stop flight from Syracuse to Orlando on October 15th. Do I have any recourse to get them to address my real costs from this loss?

A person has to read their baggage claim ticket and airline ticket terms. Also, the conditions for any limitations of liability contained on those documents, which would bind the airline and that person in contract. The airline only has to compensate for the actual value of the luggage and content plus they have to pay you the amount of money you paid to check the bag.

Having the right information about airline complaints can help individuals deal with difficult situations and make the right decisions. Ask Experts about airline complaints and other related topics.

Ask a Consumer Protection Lawyer

Infolawyer
Infolawyer, Lawyer
Category: General
Satisfied Customers: 5839
Experience:  Licensed attorney helping individuals and businesses.
11313492
Type Your Consumer Protection Law Question Here...
characters left:
6 Consumer Protection Lawyers are Online Now

How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Consumer Protection Lawyers are online & ready to help you now

Ron
ASE Certified Technician
Satisfied Customers: 21594
23 years with Ford specializing in drivability and electrical and AC. Ford certs and ASE Certs
Dr. Y.
Urologist
Satisfied Customers: 18601
I am fellowship trained specializing in general urology and reconstructive urology.
John
Home Appliance Technician
Satisfied Customers: 13453
Appliance repair business owner for over 43 years.

Recent Airline Questions

  • For Andrea only ........ My son met this girl who offered us

    For Andrea only ........ My son met this girl who offered us pro football tickets. I wasn't going to go, but she insisted if I was going to be in Arizona that I was going. My other son took 2 days off work, bought a return airline ticket and we drove off to Arizona only to have her not come through with the tickets. Since my older son spend money on a plane ticket and took 2 days off I bought 3 tickets so the three of them ( my husband and both sons) could still go to the game. Can I sue her in small claims for the cost of the tickets?
  • Hi, I was delayed for more than 4 hours on a Spirit airline

    Hi, I was delayed for more than 4 hours on a Spirit airline flight. Is there something I can do about it? We were in the terminal and didn't receive any food or drinks. They said it was unscheduled maintenance.
  • Second Phase: This is a 2-part question. Part 1... After

    Second Phase:
    This is a 2-part question.
    Part 1...
    After the Defendant (me) receives a notification that the Plaintiff was awarded a Judgment (because I failed to appear), is the next step A: Motion to Vacate, B: Appeal, C: Something else (ie: what is the order of steps for Post Trial actions?

    Part 2...
    I missed the trial date because of a last minute change with my employer made it impossible (ie: I would be fired) to get out of work to be at the trial. My Motion to Continue was denied even though the only harm to the multi-billion dollar Bank-Plaintiff would be the cost to change an airline ticket.

    Is there some case law I could quote in my Motion to Vacate Judgment (or appeal) to site that such a denial based on the above circumstances was unjust, etc.?
< Last | Next >
View More Consumer Protection Law Questions