Join the 9 million people who found a smarter way to get Expert help

Recent 3D TV questions

My Remote will not work. Checked the batteries. The cable

Hi Pearl, My Remote will not work. Checked the batteries. The cable remote will not work the TV volume either?JA: What's the make and model of your television? And is the remote the same, universal, or for another device?Customer: Vizio 60" 3D TVJA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: ote is the Vizio, The cable is a universal.JA: How long has this been an issue? What happened right before this popped up?Customer: The menu does not work either from either. The situation happened 2 weeks ago.JA: Anything else you want the tv expert to know before I connect you?Customer: That is the basic problem. I cannot even find the volume control on the TV

Read more

Mike G.

Television Repair Technician

Vocational, Technical or Trade Scho

9,984 satisfied customers
I am getting the pink/purple screen when using the tv and

I am getting the pink/purple screen when using the tv and the blu ray, both. I disconnected the DirecTV box and waited 5 minutes. There was no change. What next? It is a Sharp Aquos Liquid Crystal 3D TV #LC80LE844U, about 4 years old.JA: Can you guesstimate how old your Sharp is? And just to clarify, what's the exact model?Customer: It's about 4 years old. Model number LC80LE844U, serial ####-##-####JA: Does the TV menu work? Do you have the same problem on all sources/inputs?Customer: Yes, it works. I tried changing tint, color brightness etc., and nothing changed the pink.JA: How long has this been an issue? What happened right before this popped up?Customer: It started last evening. I was trying to play a blu ray on a new LG Blu-Ray player. I had trouble with the sound cutting out for the movie itself (but not the previews before) and then the picture went pink.JA: Anything else you want the TV expert to know before I connect you?Customer: No.

Read more

Shahid

Owner of Repair Shop

High School or GED

15,520 satisfied customers
I have Samsung UN55ES6100FXZA already change the power

I have Samsung UN55ES6100FXZA already change the power board. When I turn on is flashing 5 times pause and flashing 5 times all over again. Can still be the power board?

Read more

Shahid

Owner of Repair Shop

High School or GED

15,520 satisfied customers
I have a JVC 47" smart LED3D TV that keeps restarting by its

Hi, I have a JVC 47" smart LED3D TV that keeps restarting by its own. Is this a hardware or software problem? And how can it be solved?

Read more

Nathan

Bachelors of Science

35,012 satisfied customers
I'm a Comcast customer- I moved to a new apartment. I now

I'm a Comcast customer- I moved to a new apartment. I now have an lg curved screen/3D tv. I can't get Netflix. I called Comcast. They couldn't help. They said to call you. Help please!

Read more

littlerusty2005

Audio Video Technician

Associate Degree

8,594 satisfied customers
I have a 55 in LG 55lw5600 3D tv with and black vertical

I have a 55 in LG 55lw5600 3D tv with white and black vertical lines on the tv some portions of the tv I can see the menu others I can not I believe the menu is lightly showing behind the bars. It's annoying and I don't know what to do.JA: Has this happened before? And have you tried unplugging your LG and leaving it off for a few hours?Customer: YesJA: What troubleshooting have you tried?Customer: I tried different inputs I opened the back and checked the ribbon cables to see if they were loose but they were not. The toon board was replaced I noticed some corrosion on the driver board ribbons but not sure if that is the problem.JA: The TV expert can solve this for you. Anything else you want him to know before I connect you two?Customer: The sound is fine I can see a good picture on maybe a quarter of the screen everything else is fine just those annoying white and black bars I believe there are 6JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the TV Technician about your situation and then connect you two.

Read more

Shahid

Owner of Repair Shop

High School or GED

15,520 satisfied customers
My JVC 55" 3D tv comes on and only switches between a blue,

HiMy JVC 55" 3D tv comes on and only switches between a blue, red, green, white and black screen. Please help

Read more

Anthony_Infotech

Self Employed

Vocational, Technical or Trade Scho

17,734 satisfied customers
3d tv goes grey when 3d signal is detected. simulated 3d

3d tv goes grey when 3d signal is detected. simulated 3d works though. I have all the necessary equipment to play 3d movies and the 3d has worked great up till this point. It's 2 years old.My 2014 Sony Bravia KDL-50W800B 3d tv gives me a grey screen once the 3d signal from the bluray player is received by the tv (it gives the notice that the 3d signal has been detected and goes grey). I can get the 3d to work one time after a total reset but then get the grey screen again after I turn off the movie. I've tried other 3d bluray players (3 others) and different movies (older and newer titles), different hdmi cables and tried each of the 4 hdmi ports and get the same thing. Sometimes the audio plays in the background but the movie will never play blind. The kicker is that the simulated 3d works when you select it on the remote or in the menu, it just goes grey screen once it says, "3d signal detected" after you put the 3d disc in. It will play the non-3d intros' to the movie fine and then greys out once the 3d kicks in.I have experience with electronics and can replace components.Thanks.

Read more

Shahid

Owner of Repair Shop

High School or GED

15,520 satisfied customers
I have a 65" Vizio 3D LED TV that when first turned on has 3

I have a 65" Vizio 3D LED TV that when first turned on has 3 red vertical lines (spaced about 6 inches apart on the far right of the screen. After a time, the line farthest from the right side disappears. The other two diminish with the second from right sometimes disappearing. The third line, as stated, is still there but remains diminished. It has been like this for about a year and if it doesn't get worse, I can live with it. The TV is out of warranty. I've read that it may be too expensive to fix. Since this is a 3D TV, which seems to be less abundant on the market, I am very concerned.

Read more

Jack

technician

factory trained engineer

13,504 satisfied customers
View more tv questions
In The News