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Hi, my name is Mark. I will be happy to help you with your questions. Usually it does take a little bit longer for amended returns to be processed. It is not abnormal for it to take 6 months. Was it a big change in the amended return?
Did it change the amount of overall taxes?
Unfortunately that is normal.
Did the amended return change your refund at all?
Ok, I see. On the original return you did not receive credit for your son. Sometimes they hold refunds on amended returns if there are questionable transactions. In your case this was just a simple error. When was the last time you contacted the IRS?
The deadline for individual taxes that were expended was Monday, so the call volume should be less for the IRS going forward. Sometimes there is a hold code (freeze code) placed on the account and this needs to be removed before the check can be sent.
Just that you are calling to check on the status of your refund. Any of the customer service people should be able to help you. Have you been using the amended phone number.
The number that I gave you is to check on the status of an amended return. I would imagine that it is the same information that is contained on the website.
I just tried the 1-***-***-****. It allows you to at least hold for a representative. It does not give an estimate of the hold time.
Here is another number : it is the Practitioner number (###) ###-#### Explain that you tried the other number and they hung up on you and tell you to call back later.
They keep shrinking the IRS and now they do not have enough bodies to help taxpayers.
I think that they probably would help. Usually it is a relatively short wait time. I think if you explain your situation and that you tried the other number over several times that they would help.
Sure, if you have any trouble I can get a power of attorney form from you and call on your behalf.