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Hi. My name is ***** ***** I will be happy to help you.
You will not be able to e-file your return without her social security number. Your only option is paper file your return. Most softwares will allow you prepare and print your return without the SS#. You will have to write "unknown" in the blank space.
It is not common but as long as you do your best, ***** ***** CA will not reject your return. Sometimes certain information is just not readily available. You are better off filing a return without social security number than not filing it at all. You can include a short cover letter explaining why you cannot get her social security number.
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