Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.
Call the IRS: 1-***-***-**** hours 7 AM - 7 PM local time Monday-Friday
When calling the IRS do NOT choose the first option re: "Refund", or it will send you to an automated phone line.
So after first choosing your language, then do NOT choose Option 1 (refund info). Choose option 2 for "personal income tax" instead.
Then press 1 for "form, tax history, or payment".
Then press 4 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
Or you can contact your local IRS office. See this IRS website for local IRS offices -http://www.irs.gov/uac/Contact-Your-Local-IRS-Office-1
Or you may want to contact a Taxpayer Advocate in your area. See this IRS website for Taxpayer Advocate in your area and a toll free number - http://www.irs.gov/Advocate/Local-Taxpayer-Advocate
If you have not received your PA state tax refund, you will have to call the PA Department of Revenue at(###) ###-####
Please let me know if I can assist you further.
Thank you and best regards,