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Barbara
Barbara, Enrolled Agent
Category: Tax
Satisfied Customers: 2829
Experience:  18+ years of experience in tax preparation; 25+ years of experience as a real estate/corporate paralegal.
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I recently used Tax Act and am very disappointed in there

Customer Question

I recently used Tax Act and am very disappointed in there service and I did not file or sign the electronic filing. How do I get them to cancel? I have been trying for the past week and all I get is a busy signal. What can I do?
Kim *****
Submitted: 9 months ago.
Category: Tax
Expert:  Barbara replied 9 months ago.

Welcome to Just Answer. My name is ***** ***** I will be happy to assist you.

I understanding your frustration about not being able to get through to a live person, but you can delete your personal information and tax return yourself.

The following link contains step by step instructions:

https://www.taxact.com/support/16224/disabling-taxact-online-account/

Please let me know if I can assist you further.

Thank you and best regards,

Barb