Have a Tax Question? Ask a Tax Expert
Tax companies have a responsibility to prepare your tax return accurately and if their preparer made a mistake they will generally request the IRS or state "abate" the penalties then reimburse the client for the interest.Some companies even have offers to pay the additional taxes if you sign up for a special offer.
They are not required to do this but reputable large companies will pay the interest by reimbursement.
You should push for a payment by asking to speak to the next higher up in charge until you receive what you feel is fair.
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