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If you're financially unable to pay your tax debt immediately, you can make monthly payments through an installment agreement. This is what the local office was advising you to set up with collections.
Your future refunds will be applied to your tax debt until it is paid in full even if you set up the installment agreement.
The IRS will need to know what your financial situation is so they can accept a set amount each month.
If taxes are not paid timely, and the IRS is not notified why the taxes cannot be paid, the law requires that enforcement action be taken.
An IRS levy permits the legal seizure of your property to satisfy a tax debt. It can garnish wages.
Setting up an installment agreement protects you from enforced actions like wage garnishment.
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