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Robin D.
Robin D., Senior Tax Advisor 4
Category: Tax
Satisfied Customers: 13328
Experience:  15years with H & R Block. Divisional leader, Instructor
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I e-filed my turbo tax return on February 10 2015 and I

Customer Question

I e-filed my turbo tax return on February 10 2015 and I thought the return was accepted.I asked for my refund check to be mailed to me. I haven't received it and the IRS website says there is no record of my tax return.
Submitted: 1 year ago.
Category: Tax
Expert:  Robin D. replied 1 year ago.

Hello,

You should re-open your return or sign back in to TurboTax. Your e-file status should be the first thing you see. If it does not show that that the return was accept or sent then you can complete that action.

You may see that the return is pending or rejected.
If you have checked with the IRS and there is no record of your return you can take one of two actions. You can mail your return or you can go back to TurboTax ,check on the status and complete the actions through TurboTax.

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