Welcome to Just Answer. My name is ***** ***** it will be my pleasure to assist you with your tax
You may want to call your bank and see if there is information regarding the transaction
or if it was refused for some reason. If your bank does not have any information, then call the IRS.
You can call the main number (###) ###-####between 7:00 am and 7:00 pm, Monday through Friday.
When calling the IRS do not choose the first choice re: "Refund", or it will send you to an automated phone line.
After choosing your language, then choose option 2 for "personal income
Then press 1 for "form
, tax history, or payment".
Then press 4 "for all other questions."
Then press 2 "for all other questions." It should then transfer you to an agent.
You can continue to call the IRS phone number on your installment agreement.
In either case, be prepared to be on hold for a very long time.
Please let me know if you require further information or clarification.
Thank you and best regards,