Welcome to Just Answers! Thank you for giving me the opportunity to assist you! I will do my best to help!
Did you give the agent the schedule of employees, hire dates, wages, etc., that I suggested you prepare? I don't know how she can ignore it, unless she feels or has evidence that you have omitted employees, or have paid people off the books!
You have the right to request a hearing when you disagree with a determination about your liability under the Unemployment Insurance Law or a claim for benefits filed by a former employee.
To request a hearing, you have to submit your written request to the office that issued the determination within 30 days after the mailing date or personal delivery of the determination. In your request, you must give the Department your grounds for challenging the determination (list specific events or facts - this is where the schedule I told you to prepare comes in handy).
The first step in the hearing process depends on your reason for a hearing request. If you asked for a hearing because you disagree with the findings of an audit or other investigation, the Department will schedule an informal conference at your convenience, prior to the formal hearing, to attempt to resolve the matter. At this conference, you may bring your own representative (an accountant or attorney). The DOL representative will explain the basis for the determination and answer your questions. You will have the chance to present more information that may change the original determination.
If you and the DOL do not resolve the issue at the conference, the next step is a
hearing before an administrative law judge. In either case, interest continues
to accrue on any unpaid balances at the rate of 12% per year, from the original
due date to the date of payment. You can pay the amounts due, to avoid further
accrual of interest. If the outcome is in your favor, the DOL will refund the amounts
paid under protest.
I hope this answers your questions! If you have any more, please let me know!
Again, thanks! Have a great weekend!