Thanks for choosing JustAnswer.com! I will do my best to provide you with clear and concise answer to your tax problem based on the information that you have provided.
Unfortunately TurboTax doesn't cover local and school district returns under their warranties. You can contact the TurboTax customer service line (with some major complaining, and the phrase "I will not use TurboTax again") to see if they can provide you some discounts on future year products or a refund of the purchase price, but that would be the best result that you can hope from them. https://turbotax.intuit.com/support/contact/index.jsp?_requestid=20557
I would recommend contacting the school district with your story (be as dramatic as you can, sad stories can help) to see if the fact that you relied on TurboTax to prepare
and file the school district returns properly provides you with any penalty relief, and if they can arrange a payment plan. As a whole school district tax agencies don't settle the way the IRS
does, but hiring a local CPA or enrolled agent to help you negotiate your situation could help you reach the best outcome possible.
If there are additional questions or concerns, please reply to this answer so that I may assist you further. If this answers your question, please rate
my performance between OK and Excellent Service so that I receive credit
for my work.