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Lane
Lane, JD, CFP, MBA, CRPS
Category: Tax
Satisfied Customers: 3914
Experience:  Juris Doctorate, CFP and MBA, Providing Financial & Tax advice since 1986
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My tax return was rejected multiple times when I tried to file

Customer Question

My tax return was rejected multiple times when I tried to file through TurboTax. After multiple calls to the IRS I learned that my former employer gave me a W-2 form that the IRS have no record of. In fact they did not have any record for his business.My former employer did not respond to my email or phone call to my attempt to clear up this matter. My pay stubs indicated that he paid my federal income tax but apparently he did not. One IRS agent tried to connect me to the appropriate office that could deal with my situation but I was never able to get through by phone. Who can I contact at the IRS via mail to resolve this problem? What should I do? I am a resident of Florida and my job was in Florida.
Submitted: 1 year ago.
Category: Tax
Expert:  Lane replied 1 year ago.

NPVAdvisor :

Hi,

NPVAdvisor :

If you've contacted your employer and they have failed to correct your W-2, then call the IRS at 1-800-829-1040. At that time, an IRS representative may initiate something called a W-2 complaint. A letter will be sent to your employer requesting that they correct your W-2 and provide you with a copy within 10 days. The letter reminds your employer of their responsibilities and of possible penalties that may be incurred.

NPVAdvisor :

If the employer withheld money and and did not forward to IRS, you should be sure that the IRS employee understands that.

NPVAdvisor :

Actually your most EFFICIENT, (immediate gratification) will be to take this to a taxpayer assistance office, taking youcopy of the W-2 of course

NPVAdvisor :

Here is the list of Folrida Offices:

NPVAdvisor :

When you go to the office tell them that you wish to file a "W-2 complaint," and that you employer withheld taxes from you but, according to your information, did not forward to IRS

NPVAdvisor :

In the even that th link above does not work, here are the FLorida Offices with contact, phone and address information:

NPVAdvisor :

CityStreet AddressDays/Hours of ServiceTelephone*
Daytona Beach/Holly Hill 149 S. Ridgewood Ave
Daytona Beach, FL 32114

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

**(This office will be open from 9:30 a.m. - 4:30 p.m. on Friday, July 12, 2013)

Services Provided

(386) 254-7360
Fort Myers 4210 Metro Parkway
Ft Myers, FL 33916

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(239) 938-7601
Gainesville 104 N. Main St.
Gainesville, FL 32601
Monday-Friday - 8:30 a.m.- 4:30p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

Services Provided
(352) 395-6197
Jacksonville 400 West Bay St.
Jacksonville, FL 32202
Monday-Friday - 8:30 a.m.- 4:30 p.m.

Services Provided
(904) 665-1040
Lakeland 2133 Harden Blvd
Lakeland, FL 33803

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

Services Provided

(863) 904-3399
Maitland/Orlando 850 Trafalgar Ct.
Maitland, FL 32751

Monday-Friday - 8:30 a.m.-4:30 p.m.


Services Provided

(407) 660-5830
Melbourne 431 N. Wickham Road
Melbourne, FL 32935

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00pm)

Services Provided

(321) 253-7700
Miami 51 S.W. First Ave.
Miami, FL 33130

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(305) 982-5077
Ocala 3300 SW 34th Ave
Ocala, FL. 34474

Monday-Friday - 8:30 a.m.-4:30 p.m.

**(Effective May 6, 2013 through December 31, 2013 this office will be closed for lunch 11:30 a.m. - 12:30 p.m.)

Services Provided

(352) 401-0010
Panama City 651-F West 14th St.
Panama City, FL 32401

Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

**(This office will be open 9:30 a.m. - 3:00 p.m. on Friday, July 12, 2013)

Services Provided

(850) 769-1684
Pensacola 7180 9th Ave North
Pensacola, FL. 32504
Monday-Friday - 8:30 a.m.-4:30 p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

Services Provided
(850) 435-8468
Fort Lauderdale 7850 S.W. 6TH Court
Plantation, FL 33324

Monday-Friday - 8:30 a.m.-4:30 p.m.


Services Provided

(954) 423-7300
Port St. Lucie 7410 South US Hwy. 1
Port St. Lucie, FL 34952

Monday-Friday - 8:30 a.m.-4:30 p.m.

**(This office will be closed for lunch 12:00 noon - 1:00 p.m. through Tuesday, September 2, 2013)

Services Provided

(772) 340-5606
Sarasota 5971 Cattle Ridge Blvd.
Sarasota, FL 34232

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(941) 378-6448
Saint Petersburg 9450 Koger Blvd.
Saint Petersburg, FL 33702

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(727) 568-2459
Tallahassee 1211 Governor's Square Blvd.
Tallahassee, FL 32301

Monday-Friday - 8:30 a.m.- 4:30p.m.
(Closed for lunch 12:00 noon - 1:00 p.m.)

Services Provided

(850) 942-8995
Tampa 3848 W. Columbus Dr.
Tampa, FL 33607

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(813) 348-1831
West Palm Beach 1700 Palm Beach Lakes Blvd.
West Palm Beach, FL 33401

Monday-Friday - 8:30 a.m.-4:30 p.m.

Services Provided

(561) 616-2002

NPVAdvisor :

Further, the taxpayer ADVOCATE's office in Florida can be reached at :

NPVAdvisor :
Jacksonville (904) 665-1000
Plantation (954) 423-7677

NPVAdvisor :

Hope this helps!

NPVAdvisor :

Lane

NPVAdvisor :

... let me know if you have questions

Expert:  Lane replied 1 year ago.
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Customer: replied 1 year ago.


The phone number is not helpful since that is the one I called all the time. The wait time is extremely long and I can never get connected to the department that is supposed to help me. The list of contacts was helpful. Even though my work schedule does not allow me to go to an office, I did get an idea of how to get to the Ocala office sometime.

Expert:  Lane replied 1 year ago.


OK, well I hope that will help.

I just don't know what else to tell you. I'm afraid you have the extent of MY wisdom :)



DO notice that at the bottom of the office listings there's number for the TAXPAYER ADVOCATE's office in Florida.

The TAXPAYER ADVOCATE's office is advertised as a place you can go to when the normal channels at IRS aren't working for you.



Here age those numbers again:

Jacksonville (904) 665-1000
Plantation (954) 423-7677



... hope this is helpful.

Lane




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