Thank you for contacting me about your Tax issue. I will work hard to help you understand the issue clearly.
What types of income items are on your tax return?
Where do you see a $199 "business tax"?
I am reporting mine and my wife's income. She is a teacher and I am a federal employee.
Does she have a Schedule C? Is she self-employed?
No we are both not self employed
So where do you see this "business tax"?
I am going to reopen turbo tax and look.
business items section in business taxes
And if you go into this section, you must have income there. Do you see it listed?
Do you have TurboTax Online or do you have the desktop software on your PC?
I have a 1099 misc for a settlement I entered in another section
First, what type of settlement and in which box is the income listed?
Adams v US Qualified Settlement for back pay
OK. So this in fact is in the correct place.
You do owe Self Employment tax on this income because taxes were not taken out of your settlement.
It has 0 fed income tax withheld box 4 but paid tax from the gross payment
If this is reported on 1099_MISC as you indicate, it is reported correctly and the program is treating it correctly.
OK next issue cannot enter day care provider for my kids day care.
What is the exact difficulty?
I enter my kids names and info but it goes round and round. and cannot enter deduction
I am still unsure exactly what you mean.
Is there a particular screen you are stuck on or that keeps coming up?
It is not allowing me to enter the day care business info to proceed with deduction. O is showng up for this.
Are you at the screen to enter the business name and tax ID?
Do you have the EIN?
Yes I do, Actually I am not at the screen to enter that. It is stuck with enter kids information.
Well let's start at the beginning of the section then.
Did you select the child/ren?
What is the problem?
Ive been doing this over and over to no prevail. Did not have this issue the past 3 yrs with turbo tax.
It is not allowing me to enter facility oand their ein #
Is there a remedy or do I lose this deduction this year because of the sofware.
I ll put my kids info in again and leyt you know ewhere it stops give me a minute
There is no error in the software, and I cannot determine the nature of your problem
It asks do u have anotherb dep add them now. I already entered my two.
you need to select them.
Done / Back to who received care u paid for then /it says i dont qualify
Please check to see if you enter the W-2s correctly and you did not put your wife's W2 as yours
I have $2200 dep care benefits box 10 in my w2.
How many children did you have that qualify for day care?
How much total was spent on daycare?
approx 5300. paid 5,263.00
OK, so the maximum will be reduced by the 2200 already counted.
But you will need to complete the child care section.
And you will need to assign an amount paid of the 5263 between the children
Did you verify there wa at least one w-2 for you and one for your spouse?
I'll need help with this because I have been trying,
Ihave both w2s entered
and the names are XXXXXXX XX to whom they go to?
This is a case that I would suggest a TT representative be able to share your screen so that we can work together watching the screen. It is very difficult in this mode to resolve this type of diagnostic. I cannot do a share-screen here.
If you go to the TurboTax website www.turbotax.com and indicate a data entry issue, you can get a rep on the phone (rather than chat) who can share the screen.
This may be the best way to resolve this issue.
I entered my kids info correctly. it said I get 3800 each, then it says I dont qualify because it was not entered.
what does not qualify and what was not entered?
THe 3800 just verifies they are qualified as dependents. The 2800 is an exemption, not a child credit
it says who received the care I paid for after it said my total dep duductions so far are
am I entering something wrong?
7600 = 3800 X 2
I think you have a check box or other entry messed up somewhere. This is why you need to have an agent vew your screen while you work
my # XX XXX XXX XXXX
I am unable to call out
Can I call you?
You should talk with TurboTax on this issue.
You can call me at TurboTax
How do i do that? do you have the turbo tax #?
i just gave you a alink
You probably won't get me directly.
There are 500 agents
I am sorry we cannot resolve this issue in this format, but we did fix one question
I am out in the lurch. i have no number to call. redid my password XXX turbo tax to no avail cannot log on to the help site. need a phone # XX reach someone. very frustrated,
I gave you a link toget a phone number above.
TurboTax does NOT publish phone numbers because the number is XXXXX on the type of isse and it requires you to enter some information first.
The link does not require a password
You can recover your password XX following the sign in link and clicking the password XXXX option in blue
Use the LINK, Luke. The Power of The Internet is before you. You must USE it!