How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask R. Klein, EA Your Own Question
R. Klein, EA
R. Klein, EA, Enrolled Agent
Category: Tax
Satisfied Customers: 3375
Experience:  Over 20 Years experience
63817126
Type Your Tax Question Here...
R. Klein, EA is online now
A new question is answered every 9 seconds

My hard drive crashed a month ago. I lost all my previous

This answer was rated:

My hard drive crashed a month ago. I lost all my previous tax returns. Plus my email had to change [email protected] I want to use turbo tax for doing my 2012 returns. I have two questions: Is the problem with state of Minnesota fixed? Is there any way to get my 2011 return back on my computer or do I have to start over. I can't sign in because I don't remeber my password XXXXX the change in email address. ID I think was britt iowa.

James Bilbrey

Randalltax :

Thank you for contacting me about your Tax issue. I will work hard to help you understand the issue clearly.

Randalltax :

The TurboTax issues with MN state returns have been resolved. They affected very few taxpayers in very specific situations.

Randalltax :

If you have stored your 2011 data file on your computer, there is no way for TurboTax to restore it. The information is not stored elsewhere or in TurboTax's filing center.

Randalltax :

If you did not keep a backup paper copy, you can always visit the IRS website and order a transcript of your prior return for free (www.irs.gov)

Randalltax :

You will need to start your 2012 tax return from scratch since there is no carryover data if you do not have the 2011 data file.

Randalltax :

If this information answers your question, kindly provide a rating to close the question. If you need further assistance, please ask before rating. Thanks!

R. Klein, EA and other Tax Specialists are ready to help you