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Lane
Lane, JD, CFP, MBA, CRPS
Category: Tax
Satisfied Customers: 4544
Experience:  Juris Doctorate, CFP and MBA, Providing Financial & Tax advice since 1986
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RA-ScE

Customer Question

I was suppose to have my refund by July 10 still have not gotten it?
cant get a live person on phone.

Linda Yelvington
XXX-XX-XXXX
refund due $3090
Submitted: 2 years ago.
Category: Tax
Expert:  Lane replied 2 years ago.

Here's the IRS "Where's my refund" site:

https://sa2.www4.irs.gov/irfof/lang/en/irfofgetstatus.jsp

The IRS site says not to call unless this site specifically directs you to do so.

But just in case their number is XXXXX follows:

Telephone Assistance for Individuals:
Toll-Free, 1-800-829-1040

Hours of Operation: Monday - Friday, 7:00 a.m. - 7:00 p.m. your local time (Alaska & Hawaii follow Pacific Time)

Expert:  Lane replied 2 years ago.

As a follow-up, you only need three things to just enter it into the "Where's my refund" site:

  1. Your Social Security Number
  2. Your Filing Status
  3. THe Exact Refund Amount

...hope this helps!

And,as always, I'd would appreciate any positive feedback you can provide ...ALSO, if you have more questions, please reply here.

Thanks!

Customer: replied 2 years ago.
Relist: Incomplete answer.
Just tell me where my refund is????
Expert:  Lane replied 2 years ago.

I don't work for the IRA Mam, I'd love to help in any ways I can.

Did you try the site?

It has always worked well for my clients>

I'm really sorry you're having trouble ...

Is there anything else I can do?

Customer: replied 2 years ago.
Refund my credit card because I do not have an answer, the phone number that is given you can not get a live person on that number been calling for days now, says being processed.
Customer: replied 2 years ago.
Refund my money now, this is a scam. you get no answers, of course I been to the site, thats why I thought you could help but I can see its just more BS.Refund my money now. ,Refund my credit card because I do not have an answer, the phone number that is given you can not get a live person on that number been calling for days now, says being processed.
Customer: replied 2 years ago.
, Refund my money now, this is a scam. you get no answers, of course I been to the site, thats why I thought you could help but I can see its just more BS.Refund my money now. ,Refund my credit card because I do not have an answer, the phone number that is given you can not get a live person on that number been calling for days now, says being processed.
Customer: replied 2 years ago.
, , Refund my money now, this is a scam. you get no answers, of course I been to the site, thats why I thought you could help but I can see its just more BS.Refund my money now. ,Refund my credit card because I do not have an answer, the phone number that is given you can not get a live person on that number been calling for days now, says being processed.
Expert:  Lane replied 2 years ago.

Mam, I don't work for Just Answer, I am, as are all the other experts, just a contractor.

Hang on a minute and I will see if I can find the link for requesting a refund:

 

 

I Just found this.

 

Hope this helps!

 

How can I request a refund?
At JustAnswer, we want to ensure all customers are 100% satisfied with their experience, as such, your transaction on JustAnswer is backed by a 30-day refund policy. Please review our Terms of Service for more details: http://ww2.justanswer.com/terms-service-0
In the event you have not recieved a response from an Expert, we ask that you please check yourMY QUESTIONS page first to see if there is a response waiting for you. You may be surprised how often that happens. :)
To see if an Expert has replied to or answered your question, please click the following link: http://www.justanswer.com/my-questions.aspx
If the charge occurred less than 30 days ago and you would like to request a refund, you may do so by clicking the link below. Refund requests are generally processed within 24 hours. However, it can take anywhere from 3-5 business days, depending on your bank, for your funds to be made available in your account.

To request a refund, please click the following link: http://www.justanswer.com/refund/refund.aspx

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Lane
Lane
JD, MBA, CFP, CRPS
3669 Satisfied Customers
Juris Doctorate, CFP and MBA, Providing Financial & Tax advice since 1986