Good morning. You are definitely getting the run around. If you are trying to simply liquidate them, the living trust already has a Tax ID. If you are trying to get them transferred in the name of each of you, then you already have ssn's. In case you are trying to move these stocks to another entity and do need a new Tax ID number, you can do that online at the irs.gov website. But, it doesn't sound to me like you need one. You simply need the trustee of the trust to send the broker a certified return receipt requested letter demanding what it is you want done be done in a short specified period of time. Inform him otherwise you will have lost your sense of humor over his delay tactics and will have to take file a formal complaint with the eand of his office and the Securities Exchange Commission.
I hope this has given you the guidance you were seeking. I wish you the best of luck!
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