Yes, I do see that letter now, but that really doesn't help me determine anything.
I do have my own website and tax service, but unfortunately JA will not allow me or any of the other experts on this forum to give out our personal business information. It is a rule of this website that we only communicate with the customers inside of this forum, so I am limited in that respect. Understandably they don't want to take away business from their own website.
That being the case, I am really unable to offer anything other than general advice here on how to figure your basis in these stocks. If you feel this is something that is more than you can tackle on your own, you may have no choice but to take your taxes to someone such as H&R Block or another reputable tax service for help with your filing this year.
Since I am really not able to help you with details of your request, you should not accept this answer. By not accepting the answer, the deposit you made will remain in your account, and you can always request a refund from JA by sending an email [email protected]
I am sorry I cannot give you specific advice on this, but without seeing all of your statements it would be impossible for me to do.