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Christopher Phelps
Christopher Phelps, Certified Public Accountant (CPA)
Category: Tax
Satisfied Customers: 2710
Experience:  CPA, CFP, PFS, Tax Practitioner 21 Years, Member AICPA/CSCPA Tax/Financial Planning Committee Member
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Customer Question

My name is XXXXX XXXXX and I just received a letter from the NY State Dept of taxation and finance stating that I owe 2270 for Failur to file or pay tax on or before the due date. I don't understand this, considering I did my taxes on my computer thru Turbo Tax, a month before the deadline. WHat can I do about this.
Submitted: 11 years ago.
Category: Tax
Expert:  Christopher Phelps replied 11 years ago.

Basically, you need to prove you filed in a timely manner.  Assuming you filed electronically through the turbotax website, you should check your state tax returns electronic filing status.


Electronic filing status is provided from within TurboTax(http://www.turbotax.com/). Sign in to TurboTax for the Web and follow the on-screen directions to check status. Otherwise, go to the EasyStep Progress Bar at the top of the screen, click the 7. Filing button, and select the topic Get Electronic Filing Status.  You may also try looking at your filing status history at https://etxprod.intuit.com/prod04/html/LookupStatus.html.  This service provides a summary of every status and customer service message you've received from the TurboTax Electronic Filing Center. Your status history will also show your current status.


If your state tax return filing status is "not filed" or if it was rejected (and you did not respond or correct it), then you have a problem.  You should contact Intuit immediately to have them research the issue to see if it was their fault.  If it was their fault they will likely pay any penalties and interest due.  If its your fault you should respond to the notice by the  due date indicating that you thought you had filed through the Intuit/Turbotax website.  Respectfully XXXXX XXXXX abate you penalties for "reasonable cause" and they just might do it.  Also, you should file a paper return as soon as possible (with proof of mailing) to get the correct tax liability recorded and proper credit for any payments or withholdings you made.


If your state tax return is indicated as "filed" then you should print that page off (as well as any email verification you received) and contact Intuit directly to obtain further proof of filing.  Once you have the proof you should respond to the notice with a letter and copies of the proof requesting abatement of all penalties and any associated interest.   You should also enclose a copy of the filed tax return with your response. 


You should have received an efile email confirmation within 24 hours of filing.  Also, if you paid electronically you should have seen an electronic debit going out of your bank account (this would be additional proof of filing).

     

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