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Hello and thanks for your question. My name is ***** ***** I will do all I can to help.
Lets disconnect the negative cable off the battery for about 2 minutes, reinstall the negative cable after two minutes, close the hood, all the doors and the lift gate, then lock and unlock the vehicle a few times with the key fob, then put the key in the ignition and cycle the ignition 3 times then start it. Let me know what happens then. thank you.
I would like to try that first and then if you still need phone support we can do that as well.
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