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Mike V.
Mike V., Subaru Technician
Category: Subaru
Satisfied Customers: 23826
Experience:  Certified Subaru Technician, factory trained by Subaru.
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It won't turn on! It turned on fine an hour ago, Subaru

Customer Question

It won't turn on! It turned on fine an hour ago
JA: What is the make/model/year of your car?
Customer: Subaru impreza Not sure if year. 2014?
JA: What year is your Impreza?
Customer: 2015 I think
JA: Are you fixing your vehicle yourself? What have you tried so far?
Customer: Tried turning on and off
JA: Anything else you want the mechanic to know before I connect you?
Customer: Checking seat belts, doors, parking break
JA: Which belt is acting up? And when was it last changed?
Customer: It's a zip car so don't know
Submitted: 30 days ago.
Category: Subaru
Expert:  Mike V. replied 30 days ago.

Thank you for your question!
My name is ***** ***** give me a moment to review your question and respond with the assistance you need!

Expert:  Mike V. replied 30 days ago.

Does the engine crank and not start or no cranking at all?

Customer: replied 30 days ago.
no cranking at all
Customer: replied 30 days ago.
Electricity seems to work fine
Expert:  Mike V. replied 30 days ago.

Automatic or manual transmission?

Expert:  Mike V. replied 30 days ago.

Do you hear any clicking or anything when you try to start it?

Customer: replied 30 days ago.
Automatic
Expert:  Mike V. replied 30 days ago.

Ok, any sounds when you try to start it?

Customer: replied 30 days ago.
Sometimes there are no sounds at all, but the last few times there is a small grunting noise like something trying to go through a tube and then a small electronic beep and then nothing
Expert:  Mike V. replied 30 days ago.

Ok, please give me a moment to type my response.

Expert:  Mike V. replied 30 days ago.

I would first try wiggling the shifter and maybe even put the car into neutral and see if the engine will crank. Sometimes the switch on the shifter doesn't make good contact and the engine won't crank. The computer won't allow it to if it doesn't think it's in park.

If you don't have any success with that, I would next try a jump start. It takes amperage for the starter motor to turn, if you have voltage to run most things without amperage, then the engine won't turn over.

Let the donor car stay attached for 15 minutes, then try to start it. If the result is the same, please let me know.

Please let me know what more I can do to assist you today. Also, please remember to rate my answer, Just Answer does not compensate me for my time and resources. Follow up questions are included in the price of your question. If you are using the free trial, or have a subscription a rating is still required.
Thank you so much!

Customer: replied 30 days ago.
the shifter wont shift out of park at all. Is that unusual?
Expert:  Mike V. replied 30 days ago.

That could indicate a battery issue, check the brake lights. If they are working then the shifter should come out, if not, then it could be the battery causing the problem.

That being said, the brake light switch might be the issue. Does the car have push button start on it?

Customer: replied 30 days ago.
No push button start, but one of the back brake lights not working
Expert:  Mike V. replied 30 days ago.

If only one light is working that shouldn't stop the shifter from coming out of park. I am thinking you need to try a jump start here and see if it helps.

Expert:  Mike V. replied 28 days ago.

Hadn't heard back so I was wondering how you made out or what the problem was/is?

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