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Hi,can the shifter be moved left to right while in this mode?
Has there been any work done recently,are there any warning lights on the dash?
Did it shift properly before the repair?
Just so I'm clear the only problem your having is it won't dial into intelligent mode
This may be just the switch then,as long as the shifting is fine we've had some bad switches in the past, poor placement for this switch located near cupholders
Looking at wiring diagram,both circuits go to dash meter and the inputs from each switch go to a micro computer inside dash meter,there may be a fault in the micro computer in dash especially because you can toggle between sport modes