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Kevin C.
Kevin C., Subaru Master Tech.
Category: Subaru
Satisfied Customers: 1727
Experience:  34 years of Subaru service experience, ASE Master Technician.
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My wife is on the phone, the Subaru Impreza 2012, the engine

Customer Question

My wife is on the phone, the Subaru Impreza 2012, the engine will not start and a light with a key flashes on the dashboard. I speculate it is the security system. How do I reset it?
Submitted: 10 months ago.
Category: Subaru
Customer: replied 10 months ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  john -aka eauto replied 10 months ago.

is it key start or push start?

Customer: replied 10 months ago.
key start
Customer: replied 10 months ago.
The key fob has immobilizer in it, I think somehow it got triggered
Expert:  john -aka eauto replied 10 months ago.

the key light flashing is normal..is the battery dead?

Expert:  john -aka eauto replied 10 months ago.

Customer has requested a Live phone call

28 Aug 2016, 12:11 AM

Payment for this service failed, please do not fulfill yet. We will attempt to reach this customer to fix the situation.

Customer: replied 10 months ago.
Ok, this is not helpful, shit websiute is not working
Expert:  john -aka eauto replied 10 months ago.

the key light flashing is normal..is the battery dead?

Expert:  john -aka eauto replied 10 months ago.

the immobilizer is active if the key light goes solid...is the battery dead?

Customer: replied 10 months ago.
Don't think so,. the lights go on and the horn works. But the engine will not run over at all. I will have to go pick up my wife and call a tow. This stupid site charged me 5, but can not charge it again for a phone call. Thanks for trying though
Expert:  john -aka eauto replied 10 months ago.

does it just click? a phone service is a extra fee above and beyond the 5 dollar deposit

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