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Gary
Gary, ASE Certified Technician
Category: Subaru
Satisfied Customers: 744
Experience:  Senior Technician
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Suburu legqcy one year old, car won't start electronic key

Customer Question

Suburu legqcy one year old, car won't start electronic key won't work
JA: Does the engine turn over? How old is the battery?
Customer: 5 months
JA: Tell me a bit more about what's going on so he can help you best.
Customer: Not sure what u mean by engine turn over
JA: Are you hoping to fix this yourself?
Customer: It makes no.sounds Yes
JA: Is there anything else the Subaru Mechanic should be aware of about your Subaru?
JA: What else should I tell the Subaru Mechanic?
Customer: Seems like steering wheel is also locked
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Subaru Mechanic about your situation and then connect you two.
Customer: And no lights in the car are on
Submitted: 5 months ago.
Category: Subaru
Expert:  Gary replied 5 months ago.

Hello there,

Your car is a 2015 model, 1 year old, is that correct?

Do you have another key, and is your car a normal ignition key start, or push button start?

Gary

Expert:  Gary replied 5 months ago.

Hi again,

How is your Subaru going, and do you need any further help?

Kind regards

Gary

Expert:  Gary replied 5 months ago.

Hello again,

You have not responded to my questions, so I am finding it difficult to help you.

Do you need any further help?

Have you taken the car to the dealer?

Gary

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