serpentine belt slipped off the idler pulley, which had come loose. trying to put the belt back on. cant figure out how to create enuf slack in it to get around all of the pulleys.
JA: How many miles are on the car?
JA: Tell me a bit more about what's going on so he can help you best.
Customer: power steering
suddenly quit working last night. serpentine belt not tight on all pulleys. don't know how to tighten it.
JA: Are you hoping to fix this yourself?
JA: Great! What have you tried so far?
Customer: I tried pulling the belt over the idler pulley by hand. cant to it. it wont stretch enuf.
JA: Is there anything else important you think the Subaru Mechanic should know about your Subaru?
Customer: belt is not torn that I can see. it squeals a bit on start up.
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Subaru Mechanic about your situation and then connect you two.