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My name is ***** ***** I am a professional here at Just Answer. I noticed that your question had not received a response and thought I would see if you still need help with this.I apologize for the delay and I hope I can still assist you with this here.
The first thing that needs done here if this has not been done is to have a scan tool compatible with this model plugged into this model to see what codes are set.Once this is done any codes set need to be diagnosed to locate and repair this fault here.If this has been done already and if there are codes set or no codes set let me know so we can continue from here.If this is not an option let me know as well so we can continue.
If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service.You can rate at any time and we can continue to work on your question as this will not close out your question.Keep in mind in some cases it can be difficult to fully diagnose or help repair your vehicle without seeing it and I work on delivering the best possible answer from what I see to work with.