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sprinkles08
sprinkles08, ASE Certified Technician
Category: Subaru
Satisfied Customers: 21600
Experience:  ASE Master and Advanced level certified. Factory trained with 15 years dealership experience
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2015 forester XT Touring, no NAV: radio stopped working, no

Customer Question

2015 forester XT Touring, no NAV: radio stopped working, no lights, no buttons work: Message on screen: "Please check audio system", with yellow image. Please tell me how to troubleshoot and fix. Thank you. J. Lee
Submitted: 1 year ago.
Category: Subaru
Expert:  sprinkles08 replied 1 year ago.

Hello and welcome to JustAnswer!

This is most likely going to be an internal failure in the radio itself but it could be a communication issue or lost power or ground to the radio.

Did the problem start after a repair, jump start, etc?

Have fuses been checked?

I'm showing the vehicle is a 2015. Is there a reason the vehicle isn't under warranty?