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hi what year and model vehicle do you have ??
sorry i ddo not have the info on this car i will have to opt out and have you wait for someone with that info sorry.
Hi do you mean the hatch will not unlock with the key fob,does it have the auto open and close feature
I'm sorry if the gate has auto open it has the capability to close also on its own so I'm thinking you just have a standard gate which you must open and close manually,if you press the rear gate button on your key if all door are locked only the rear gate will unlock it will not automatically raise.