Login|Contact Us
Question and Answer

Subaru

Ask a Subaru Question, Get an Answer ASAP!

  • Ask A Question
  • Browse Answers
  • Meet The Experts
  • How JustAnswer Works

Subaru Outback: I have a 1998 legacy outback. the keyless

 
Carguy1's Avatar
  • Answered by:Carguy1
  • Subaru Technician
  • Positive Feedback: 98.7 %
  • Accepted Answers: 4904
Verified Expert
in Subaru

Recent Feedback

Positive
Great service, he catered to my level of knowledge and asked helpful followup...
Positive
I was relieved to talk to somebody who had some experience with my specific...
Positive
It took a few attempts to get the information clearly stated but the information...
Positive
Thanks. Obviously I need to get to a mechanic ASAP. Can I drive on 25 mile an...
Positive
Thanks very much carguy1 your reply was very helpful except that I ended up...
Positive
VERY HELPFUL ,QUICK TO ANSWER ALL MY QUESTIONS WITH AN PERCISE & INTELLIGENT...
Positive
The answer was GREAT, thought he timing was a little slow. By the time I got the...
Positive
Didn't solve my problem, still working on it, but his willingness to help on a...
Positive
Mechanic determined lug nuts tightened too tight and rim damaged beyond use. ...
Positive
Thanks a lot for your help. Not sure if you got my message or not but it is...

Customer Question

I have a 1998 legacy outback. the keyless entry fob is not operating and i have a dead battery. I have followed the instructions on disarming the alarm by simply unlocking the door with the key to disarm the alarm, but that is not working. Help?

 

Country: United States
Make: Subaru
Model: Outback
Year: 1998

Already Tried:
unlocking the door with the key, cursing and swearing at it!

Submitted: 496 days and 5 hours ago.
Category: Subaru
Value: $29
Status: CLOSED
Picture
Expert:  Carguy1 replied 496 days and 5 hours ago.

Greetings Sir or Madam and welcome to JA! I will do my very best to assist you with your problem.
Hi there!
Just so I am clear with what you are saying,the battery in the key fob is the dead one?

Customer replied 496 days and 5 hours ago.

the key fob is not operational, the car battery is dead and every time i connect to jump the car the alarm goes off, therefore defeating the starter. I am looking for a way to defeat the security system

Picture
Expert:  Carguy1 replied 496 days and 5 hours ago.

Ok, thanks, XXXXX XXXXX it up.
Connect the jumpers, open the door and cycle the ignition switch from off to on 3 times. This will turn the alarm off so the car will take the jump.
Try it and let me know.

Customer replied 496 days and 5 hours ago.

That did not work. tried with door open and closed

Picture
Expert:  Carguy1 replied 496 days and 5 hours ago.

No, doesn't matter if the door is open or closed. When you hook up the cables and the think is squawking, you should be able to cycle the ignition 3 times to shut it off.
If this did not work, then this is not a factory alarm system. Off to run 3 times. Doesn't have to be fast. Please try again or let me know if it isn't a factory alarm.

Customer replied 496 days and 5 hours ago.

That did not work. Was very slow and deliberate. The car has a subaru key fob, it just has not worked in several months, even after replacing the battery. The car also has a "subaru security system" decal on the passengers side door window. The indicator on the dash(to the left of the steering wheel) is like a small button that flashes. Could it be that the car has a keyless entry and the dealership installed an aftermarket alarm? The horn for the alarm, is located near the pasengers side shock tower under the hood

Accepted Answer

Picture
Expert:  Carguy1 replied 496 days and 5 hours ago.

Seems unlikely to me it isn't the factory alarm.
Try this please. Lock the doors, then connect the battery cables, unlock and try the 3 in the ignition. This is how we do it at the dealership. Making me think there is some type off issue with the security system.
Also, there is a or should be a small button down by the hood release. If you turn the ignition on and at the same time push the button and hold for 3 seconds, that may reset it as well.
Let me know.

Expert TypeSubaru Technician
Category: Subaru
Pos. Feedback: 98.7 %
Accepts: 4904
Answered: 1/2/2012

Experience: Certified Subaru Technician, Factory Trained by Subaru

Ask this Expert a Question >
Customer replied 496 days and 4 hours ago.

Thanks that worked

Picture
Expert:  Carguy1 replied 496 days and 4 hours ago.

Ok, great news! Thank you for the accept and bonus!

 
Tweet

3 Subaru Mechanics are Online Right Now

Ask Your Question Now
Subaru Questions Date Submitted
Subaru Outback 2.5: I apparently have a mouse or some critter 5/8/2013
Subaru Impreza WRX STi: Hi I have an 05 subaru sti the other 5/7/2013
what are the procedures for replacing the clutch assy. on a 5/7/2013
05 Subaru Outback park lights on didn't turn them on switches all off 5/7/2013
2004 Subaru outback- Rumblin or vibration while driving 5/6/2013
Subaru Legacy 3.0 R: Hi, I have a 2008 Subaru Legacy 3.0R 5/6/2013
Subaru Impreza WRX STI Limited: Kevin I have a 2007 WRX turbo 5/6/2013
Subaru Forester: 2007 Subaru forester driver side power window 5/5/2013
Subaru Outback 2.5I: I have a 2002 Subaru that, according to 5/5/2013
Subaru Legacy 3.6R: I left my key in the ignition swith of 5/5/2013
RSS
Next 10 >
Ask A Subaru Mechanic
Type Your Subaru Question Here...
characters left:

Top Subaru Experts

See More Subaru Mechanics

In The News

Nbc
Washington Post
New York Times
Cnn
Learn More

How It Works

  • Ask an Expert
  • Get a Professional Answer
  • Ask Followup Questions
  • 100% Satisfaction Guarantee
Learn More
close
Find Expert answers related to your question.
Sign up using email
We will never post anything without your permission.
Already have an account? Sign in

Ask a Subaru Mechanic

Get a Professional Answer. 100% Satisfaction Guaranteed.
156 Subaru Mechanics are Online Now
Type Your Subaru Question Here...
characters left:
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.
Truste
Contact Us | Terms of Service | Privacy & Security | About Us | Our Network
© 2003-2013 JustAnswer LLC
  • Pearl.com
  • JustAnswer UK
  • JustAnswer Germany
  • JustAnswer Spanish
  • JustAnswer Japan